What We Love

  • Feel free to indulge in delicious meals and snacks with 24-hour room service. 
  • The onsite Kid's Club is the perfect place for your children to socialize and enjoy great activities and games. 
  • Keep your fitness schedule on track with a variety of water sports and aerobics classes. 

Things to Know

  • The resort is only 6 miles from Puerto Plata International Airport. 
  • Maximize your vacation times by checking pick-up times on scheduled transfers. 
  • Adult and kid-friendly activities are available throughout the resort. 
Hotel Promotions
Honeymoon Welcome Gift
Guests celebrating their honeymoon with us will receive the following:

• Room upgrade to Junior Suite on the arrival day (subject to availability)
• Fresh fruit and a bottle of rum placed in room on arrival
• Additional dinner for two in any of the a la carte restaurants
• 10% discount at BAGUA SPA, located in sister Luxury Boutique Hotel Casa Colonial (transportation in between hotels provided)

Important information: To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Proof of marriage certificate will be requested at check in, no more than 3 months old.

Applicable Dates:
Booking Dates: 26 Aug 2022 to 31 Oct 2027
Travel Dates: 01 Nov 2022 to 31 Oct 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
 Accommodation in the reserved room category, food and beverage facilities served in three (3) a la carte 
restaurants (Italian, International and Ocean Grill).
A beach club with daytime snack service and one (1) main buffet Las Almejas restaurant are all available to 
provide each visitor with a distinctive gastronomic experience.

A total of 6 bars that complement the offer to enjoy tropical cocktails and national drinks preferred by the 
clientele that has selected our property to spend a moment of recreation and fun in the Caribbean.

Day and night entertainment, beach club, gym, kids club (4-12 years old), tennis court, bicycles, among 
other facilities. Family- Friendly pools as well as a pool designed specifically for total relaxation. 
We additionally offer a children's pool. 
• Hotel with an oceanfront privileged location.
• Room minibar
• Game room
• Wedding Gazebo.
• Meeting room (Maximum for up to 200 people theater type and 150 school type).
• Special discounted rates for golfers in Playa Dorada 18-hole golf course designed by Robert Trent 
Jones and ranked by Golf Digest Magazine as one of the top 100 Golf Courses located outside the 
United States.
• Facilities and 10% discounts at the Bagua Spa of sister Boutique hotel Casa Colonial. 


Important Information: Redemption information will be provided by the hotel at check-in.   


Applicable Dates:
Booking Dates: 12 Nov 2025 to 31 Oct 2027
Travel Dates: 12 Nov 2025 to 31 Oct 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
A la carte dining, daily buffets and casual snacking are all available here!
OnSite Dining
  • Las Almejas Cafeteria
    Serves daily buffets for breakfast, lunch and dinner.
  • Ocean Grill
    Features a variety of fresh meats, fish and seafood on the grill.
  • Octopus Gourmet Restaurant
    Serves flavorful Caribbean cuisine.
  • Sapore di Mare
    Offers delectable Italian cuisine. Guests should make reservations with guest services for the A la carte restaurants.
  • Various Lounges/Bars
    - Cafe Canela, lobby bar
    - Coca Bar, beach Bar
    - Cano Azul, pool bar
    - Pool, terrace bar
    - Beach Club Bar
    - Tiki Bar
Enjoy free parking, exercise gym access, laundry service and more amenities!
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Safe deposit box†
  • Sauna
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Wedding package available.

† Fees may apply

Whether you are looking for thrilling adventures or relaxing pool time, you're covered!
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
  • Non-Motorized Water Sports †
  • Pool
    There are 2 pools on-site. This property has swim-up bars.
  • Sauna
  • Tennis court
    There is a tennis court with lights on-site.
Off-Site Recreation
  • Golf †
    Golf course located within 5 miles of the property.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8323 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Meh

    Need to pay better attention to details. Everyone tells you something different. They horde towels like they are made of gold. Rooms dingy. Smells like mold. Not housekeeping fault it’s just old. Bathtub had rust everywhere. Toilet paper holder was being held in by cardboard. We paid for the upgraded VIP and it doesn’t actually include the things it’s says it does like , nightly turned down , and chocolates. The food was better than expected. The beach is nice but the chairs and the cushions are dingy. While walking on the beach did see syringes so that’s concerning The waiter on the beach for the VIP section was nice however, they don’t have enough seating , umbrellas and they weren’t using the four poster beds. Overall disappointing trip.

    Feb 17, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Had a Nice time

    This was our first time going to this resort, and we stayed for 9 days. I was impressed by all the reviews of repeat customers. We had a nice time. We had upgraded to the Royal package. There is also a Premium package. There is not a big difference between the two and not worth the difference in price. If we ever went again we would get the premium. Pros The beach is beautiful and clean. We walked both ways on the beach and this is the best beach at any of the resorts. Snorkeling directly off the beach was amazing. The beach area for royal and premium was very enjoyable. We had waiter service. Aqalino and David were fantastic. With the premium and royal package you also have access to the Vintage Club. Now this was definitely worth it. Ricardo is a gem. Made us our cappuccinos every morning, followed by Mimosas. Xiomeris and Santa were excellent. Always friendly with big smiles. The food at the restaurants as well as the buffet was very good and lots of variety. The resort was super clean, everywhere, Rooms, grounds and restaurants. Every staff member we dealt with was friendly and helpful. Rarely seen at a big resort. Kudos! Cons The rooms are very small and dated. Even the upgraded rooms, in the Catalina building, are still very small and our fridge was in our closet which also took up some room. Thanks to Anthony, (he was fantastic, and so patient with everyone he was dealing with) we got moved to the Saona building. It was older but bigger and there was a sort of dresser that you could put your clothes in. The pool is super busy with loads of people, we didn't go there. They could definitely use another pool. As for shows, they don't really have the shows like we have seen at other resorts. It was the same 4 animators who hosted each evening, except for one or two exceptions.

    Feb 16, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    The resort

    Just got back fron the Gran Ventana, many times in Punta Cana, first time in Puerto Plata, We realy like the layout and all activities each day were great , these have a way to people to meet and connect, the layout was a great one , we stayed at the Cathaline building and it was close to the beacn, poll theaater and buffet. The room was very clean and the maintance staff wer always buzy cleaning maintaning the grouds. The restaurats were ok , the one at the beach was the best one. Anthony at the front desk was super helful.

    Feb 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great weather, Great food, Great people.

    2ND time returning, All staff and food was great! Marleni stood out and had a great energy during the events! all around great time will be returning.

    Feb 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    BEST RESORT!

    This resort is absolutely amazing! It has a great balance between relaxation and activity time. The entire staff are the best. They work so hard to make the vacation so fantastic. The front desk staff are very helpful and accommodating, the buffet restaurant staff really go out of their way to serve, the washrooms are so clean, the rooms are spotless, the entertainment team, Jesse, Isaac, Carlos, JJ are great!! They are passionate, and want the guests to have a great time. Also, the aqua fit classes and the dance step were great with Christine from nrg2go. The general manager does a presentation to recognize the Gran Ventana staff. The live singer during that evening is amazing, and the dancing is fun. The food is varied, and super fresh. The beach is beautiful, and the shows are good.

    Feb 08, 2026
Hotel Advisories
  • AdvisoryThe Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
  • Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
General Policy
  • Check In: 3:00 PM
  • Check Out: 1:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information -     Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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