VH Gran Ventana Beach Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

8313 reviews

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  Lovely location and staff

  We are repeat visitors to Gran Ventana.Resort. Food, drink, service, cleanliness are all excellent. Location is perfect. Plenty of clean, working bathrooms. Rooms are quite big enough. Grounds are immaculate. Beach is pristine. There are always plenty of good lounge chairs available oceanside. Solange, the concierge, is terrific. The dinner for repeat/return visitors is greatly appreciated and enjoyed. Raul in Las Almejas dining room, Jesus and Maria in Sapore di Mare restaurant are supermen and superwoman at their jobs: we are always made to feel like the most important people in the Dominican Republic. This year, though, check in was horrible. We had let them know that there were 4 of us in 2 rooms coming at the same time, and that we would like to have rooms in close proximity to each other so we could easily gather to play cards, etc. We waited in the lobby for THREE hours on arrival, while they 'tried" to find us what we wanted. In the end we were able to get into our preferred building, but at two different ends of the long corridor ... most unfortunate, and a waste of valuable vacation time. This being said, we are already making plans for next year at VH Gran Ventana.

  Jan 30, 2026
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  Repeat Customers Abound

  This was our 3rd time back at this resort - and we typically have never gone back to a twice because we love to explore different places. Why go back 3 times? We met many others coming back 5 -10 - 15 times! WOW! Why? This is not a 5 star resort - not a large resort (compared to others) - limited childrens activities - so why come back? Well, we are retired and just want a place of "Rest & Relaxation" as we wait for winter to pass in Canada. There are a lot of Canadians there. (maybe even 70% :) The food is decent - the beach is very nice - the place is older but kept up well - the rooms are ok - the price for 2 weeks inclusive with flight was only $2200. It will be hard to beat this value for money. The only issue we had this time was that the hotel ignored our 4 emails to request a room on 3rd floor in the Catalina building. (This was due to mobility issues of some of our party of 4) We were left standing in the lobby for 1 hour while they did who knows what. The rooms were actually available - and they finally left us have them. No one there (including management) could really tell us why 4 seniors after traveling all day were left with no room for 1 hour) This left a bit of a sour taste in our mouth!

  Jan 27, 2026
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  Clean family friendly resort

  Got back from the Gran Ventana a few days ago. Overall a positive experience. Hotel and rooms were very clean and well maintained. We appreciated the easy layout of the resort. Beach was beautiful for swimming and walking. Food was good and varied. When we were there the hotel was at capacity. Large groups of very loud Quebecers who smoked wherever they wanted. This definitely detracted from our experience. It was difficult to get loungers with shade at the beach and especially by the pools. Second day there, suffered from travellers diarrhea so bring Imodium. We booked last minute so paid 2300 for nine days. I felt this was a bit expensive for a four star so not the best value.

  Jan 25, 2026
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  Family trip

  I stay there w my family service was outstanding, specially Aquilino w his big smile and his bright spirit and effusive energy make our day the best , solange guest services very professional, Jose bartender very attentive, dinson security took good care of of my mother helped w the wheelchair, frankly server at the buffet amazing, I will definitely highly recommend w my friends the GM Mr Oscar Lora thanks again for everything I appreciate you

  Jan 21, 2026
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  Great Resort….But Tipping Culture Os Alive And Well 😒

  This resort is fabulous. The food is great, the rooms are okay, water pressure and hot water temps are the best we have ever had travelling in the Dominican Republic. The staff is tremendous and works very hard. But I do have to make a comment about the restaurant and buffet staff. They will serve you gladly and tend to your needs when required. One problem though is the expectation of tips. Now I understand that the people here are not paid the best, and that every dollar matters, but it can be annoying if all of a sudden you sit down, and that friendly face that asked you if you want something to drink, all of a sudden ignores you, doesn’t engage you in friendly conversation like previously , and why ? Because you decided not to tip every night ! Beware. If you feed the beast once, they will keep coming back to you and make sure you get a good table and your drinks ASAP. But the minute you decide not to tip all the time, they disappear.

  Jan 19, 2026