What We Love
- Feel free to indulge in delicious meals and snacks with 24-hour room service.
- The onsite Kid's Club is the perfect place for your children to socialize and enjoy great activities and games.
- Keep your fitness schedule on track with a variety of water sports and aerobics classes.
Things to Know
- The resort is only 6 miles from Puerto Plata International Airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- Adult and kid-friendly activities are available throughout the resort.
Resort Details
- Las Almejas CafeteriaServes daily buffets for breakfast, lunch and dinner.
- Ocean GrillFeatures a variety of fresh meats, fish and seafood on the grill.
- Octopus Gourmet RestaurantServes flavorful Caribbean cuisine.
- Sapore di MareOffers delectable Italian cuisine. Guests should make reservations with guest services for the A la carte restaurants.
- Various Lounges/Bars- Cafe Canela, lobby bar
- Coca Bar, beach Bar
- Cano Azul, pool bar
- Pool, terrace bar
- Beach Club Bar
- Tiki Bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box†
- Sauna
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Internet Access†
- Wedding package available.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolThere are 2 pools on-site. This property has swim-up bars.
- Sauna
- Tennis courtThere is a tennis court with lights on-site.
- Golf †Golf course located within 5 miles of the property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Jan 06, 2026
Another great XMAS holiday
Gran Ventana feels like home. The staff so friendly and the food is always fresh! Great activities during the XMAS holidays, everyday merengue, aqua classes and zumba, especially the classes with Svetlana from nrg2go! The beach is beautiful and clean. Everything about this resort is AMAZING! We can't wait to go back!
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Jan 05, 2026
Lovely Resort with great entertainment!
We enjoyed our stay a Gran Ventana. 14 days of sun and a great fun. We had the Premium package that was best choice. It included private Beach area and access to the Vintage Club, which we enjoyed a LOT. Big shout out to team at Vintage club. The Vintage club is so cozy. Best drinks! We loved the private Beach area! Great work from the Beach team! We had two rooms; one facing the pool which was excellent and another was not as good, facing a neighbour property, there was scent of mould in the room. On our time at GV we enjoyed the entertainment team that every day had a LOT of fun activities; pool airobics, crazy games, dance lessons, silent disco (we loved it!) etc etc! The were very Engaged in getting the guest included and involved in activities. We could not had more fun on our vacation! Big shout out to Carlos ( love the dance moves; you are a professional and have a great energy) , Yurei (thanks for pool airobics, nice and inclusive energy, enjoyed the bacchata; love the dance moves) Iisac (great dance lesson) and the others that we did not learn the names of! We will be back!
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Jan 05, 2026
Great experience for our entire family! Jesse really made our trip special
This hotel was a great experience for our entire family. We absolutely loved the food and drinks as well as the service at all the restaurants. The pool was great and the property was clean and well maintained. The best part of our trip was Jesse, the activities host who not only entertained us throughout our trip, but he took the time to talk with us and made sure we felt at home and had everything we needed. You have a true superstar with him at that hotel and we would definitely say that he made our stay there feel special. Can't wait to return!
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Jan 04, 2026
A solid base with room for improvement
The hotel is clean and the staff is friendly, which meets basic expectations. Unfortunately, the quality of the mostly unseasoned food and the drinks (with the exception of the Vintage Club) was disappointing. The loud music at the pool twice a day also did not match the relaxed Caribbean atmosphere we were hoping for. Some staff members struggled with simple English requests. At the same time, we would like to positively highlight those who always made an extra effort: Aquilio at the private beach, Santa, Xiomeris & Ricardo from the Vintage Club, as well as Robison at the front desk. Several services that were meant to add value did not work smoothly in practice: • Despite booking the Royal Package, we were initially assigned a non-renovated room near the noisy pool area. With support from the Rooms Division Manager, we were able to move to a beachside room the following day. • A request for missing hangers resulted in pest control being sent instead. • Room service was unreliable on two occasions (wrong tea delivered in the evening, and lunch not delivered despite follow-up calls). We did enjoy spending time at the sister hotel Casa Colonial (spa, dining, cocktails) and on excursions, which clearly improved the overall experience. Overall, the hotel works as a base, but the overall experience lacks consistency. With better execution, it could live up to its potential — and appeal to a broader range of guests, not mainly those primarily focused on alcohol.
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Jan 02, 2026
Sun, Pool, Sea, Merengue, Zumba!
As returning visitors, our holiday at Gran Ventana was - as usual - a great experience. The food was great and a variety of choices. The entertainment team was always a lot of fun, on the many sunny days, and the few rainy days (tropical warm rain!) The daily merengue lessons were a nice treat and especially the WONDERFUL Zumba classes by Zumba Instructor Svetlana from Belgium were a highlight.
- AdvisoryThe Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
- Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed