What We Love
- All rooms have balconies with breathtaking views of either Nichupte Lagoon or the clear waters of the Caribbean.
- Show off your singing skills at Karaoke Night in the lobby on Sundays.
- You can exercise at the fitness center, and then reward yourself with a massage at the spa!
Things to Know
- Located in the heart of Cancun. You'll land and be relaxing beachside before you know it.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- A hot spot for the kiddos - a Mini Club with shallow pools, activities, video games like Nintendo, Wii and Xbox 360.
* Unlimited food and beverages
* National and International drinks
* Daily stocked minibar
* 24 hour room service
* Kids Club
* Daily scheduled activities
* Gym
* Tennis court
* Climbing Wall
* Cinema Solaris
* One way free shuttle transportation to best nightclubs in Cancun (subject by availability)
* Private Mariana with non-motorized water sports
* Wifi included
* Gratuities and Tax included
Important Information: Redemption information will be provided by the hotel at check-in. <dd height="450"
Resort Details
- Various Lounges/Bars- Lobby bar
- Pool bar
- On-site snack area - ZAI Oriental Restaurant
Enjoy the best cuisine including Chinese, Thai, Vietnamese and Japanese offerings. Dine in a casual atmosphere with beautiful views of the garden and pool areas.
Reservations required.
- 24-hour front desk
- 24-hour room service
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- 24-hour room service
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
- Four different packages available.
For details please contact: jeferecepgrcun@hotelessolaris.com.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weeklly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities.
- Direct access to a beach
- Fitness center on-site
- Hot tub1 outdoor hot tub.
- Motorized Water Sports †Jet sky, moto runners, parasailing, diving, deep fishing, and more.
- Non-Motorized Water SportsEnjoy unlimited access to non-motorized watersports such as kayaks, pedal boats, Sunfish and windsurfing. Our private marina is located on the lagoon side of the resort.
Access to the gym at this facility is complimentary for all guests. The sports and entertainment team offers a complete weekly activities program - Outdoor pool
- PoolThere are 2 pools on-site. One large oceanfront view pool is divided into sections, including an activity pool, swim-up bar and children's section.
An adults-only pool is separated from the main pool area. There is also a large, outdoor Jacuzzi that can host 15 guests.
The Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weekly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities. - Spa †
- Steam bath †
- Tennis courtThere is 1 tennis court on-site.
- Gambling †Downtown Cancun hosts a variety of popular casinos.
- Golf †Golf course located within a mile of the property.
- On-site EntertainmentSeven different fabolous and professional shows a week: Mexican, Circus, Magic and illusion. As well as Caribbean, International and Kareoke. Presented at the hotel theather, start from 8:00 to 9:00 and last about an hour.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9072 reviews
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Jul 10, 2025The bar and the restaurant are so good the check in was fast the staff so nice with all they speak Spanish and English
The shows are amazing the food very cool nice workers from Mexico excellent staff and Marco Polo have the best team, I meet nice people there….
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Jul 09, 2025
Premier bar
Hector and Erick from premier bar made my whole experience every night amazing in better words they made me feel like I was out of this world not just do to amazing tasting drinks but also the shows they would put and the environment they would set I have never felt more at home at a resort/bar then this places and on top of all of that they would talk to us and made me and my family and friends feel like we were all friends I truly appreciate all they have done when I come back I hope to see them again and spend time at the premier bar just because of them I truly appreciate them so much and I will miss coming in after dinner every night.
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Jul 09, 2025
Premier Bar
Hector and Erick made have drinks at the premier bar every night enjoyable. Can’t wait to see them next year. Not only the drinks but the whole vibe at the bar each night was amazing. Really gonna miss these guys.
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Jul 09, 2025
Amazing service
Erick and Héctor made every day amazing and they would welcome me with open hands and will make my drinks that I would request. Their attitude was amazing felt at home.
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Jul 09, 2025
Amazing Service
The premier bar was such an amazing experience especially with Hector and Erick. They made the whole time and the whole experience enjoyable. Also shoutout Dani the server she was super amazing and so much fun.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe hotel has ongoing construction.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed