What We Love

  • All rooms have balconies with breathtaking views of either Nichupte Lagoon or the clear waters of the Caribbean. 
  • Show off your singing skills at Karaoke Night in the lobby on Sundays.
  • You can exercise at the fitness center, and then reward yourself with a massage at the spa!

Things to Know

  • Located in the heart of Cancun. You'll land and be relaxing beachside before you know it. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • A hot spot for the kiddos - a Mini Club with shallow pools, activities, video games like Nintendo, Wii and Xbox 360.
Hotel Promotions
All Inclusive Amenities
The All Inclusive program includes the following amenities:

*  Unlimited food and beverages
*  National and International drinks
*  Daily stocked minibar
*  24 hour room service
*  Kids Club
*  Daily scheduled activities
*  Gym
*  Tennis court
*  Climbing Wall
*  Cinema Solaris
*  One way free shuttle transportation to best nightclubs in Cancun (subject by availability)
*  Private Mariana with non-motorized water sports
*  Wifi included
*  Gratuities and Tax included

Important Information:  Redemption information will be provided by the hotel at check-in. <dd height="450"
Applicable Dates:
Booking Dates: 08 May 2024 to 20 Dec 2025
Travel Dates: 18 Dec 2024 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
Guests can enjoy delicious Thai, Japanese, Chinese and Vietnamese cuisines.
OnSite Dining
  • CAFE SOLARIS BUFFET
    International Menu
  • DELI
    Specialties: Desserts, coffees, and more.
  • DON GUS
    (Reservations required)
    Specialties: Mexican à la carte
  • LE CINQUE TERRE
    Specialties: Pizzas and calzones.
  • MARCO POLO
    (Reservations required) 
    Specialties: Mediterranean and Italian à la carte
  • POOL SNACK
    Specialties: Fast food.
  • Various Lounges/Bars
    - Lobby bar
    - Pool bar
    - On-site snack area 
  • ZAI
    (Reservations required)
    Specialties: Oriental à la carte
  • ZAI Oriental Restaurant

    Enjoy the best cuisine including Chinese, Thai, Vietnamese and Japanese offerings. Dine in a casual atmosphere with beautiful views of the garden and pool areas.

    Reservations required.


The resort offers 24-hour room service, housekeeping and more luxurious amenities.
On-Site Amenities
  • 24-hour front desk
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Four different packages available.
    For details please contact: jeferecepgrcun@hotelessolaris.com.

† Fees may apply

Gambling, tennis, nearby golf and more are available for active guests.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weeklly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports †
    Jet sky, moto runners, parasailing, diving, deep fishing, and more. 
  • Non-Motorized Water Sports
    Enjoy unlimited access to non-motorized watersports such as kayaks and pedal boats. Our private marina is located on the lagoon side of the resort.  

    Access to the gym at this facility is complimentary for all guests. The sports and entertainment team offers a complete weekly activities program
  • Outdoor pool
  • Pool
    There are 2 pools on-site. One large oceanfront view pool is divided into sections, including an activity pool, swim-up bar and children's section.
    An adults-only pool is separated from the main pool area. There is also a large, outdoor Jacuzzi that can host 15 guests.

    The Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weekly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities. 
  • Spa †
  • Steam bath †
  • Tennis court
    There is 1 tennis court on-site.
Off-Site Recreation
  • Gambling †
    Downtown Cancun hosts a variety of popular casinos. 
  • Golf †
    Golf course located within a mile of the property.
On-Site Attraction
  • On-site Entertainment
    Seven different fabolous and professional shows a week: Mexican, Circus, Magic and illusion. As well as Caribbean, International and Kareoke. Presented at the hotel theather, start from 8:00 to 9:00 and last about an hour.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9413 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An overall great experience we'll definitely be returning to.

    The experience was wonderful. Very relaxing and you leave feeling like a new person. The room was perfectly dim and the sounds kept you feeling complete zen. Perla and Samanta were very caring and very professional. My wife and I will be making this a part of our yearly visit. Highly recommend this experience.

    Nov 23, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Deception

    Main pool not heated… They expect us to go in the pool at 72 degree. They told me they heating the pool in december and january… how does that makes sense!!!! Staff nice Beach is nice but waves on this side are stong so less appropriate for kids… Lunch and dinner… if you expect esting tacos all week, its not the place.. one flavor only each meal… BIGGEST DECEPTION… RIU latino was much bette!!!

    Nov 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome

    Lely, Alma and Maria @ the spa was great thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Nov 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love my bartenders

    Hector and eric are the best bartender in the GR Solaris. They are very kind helpful and good at there job…………………..,……..

    Nov 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Atmosphere and Activities!

    We had a great experience at GR Solaris. We were a group of 6. The service and meals were amazing and the buffet has plenty of options. Weather was very nice during our trip. We went to an excursion called Xcaret which had a lot to do and plenty of animals to see. I was very impress with the activities throughout the day and the activity staff deserves a big shoutout. Yzrael, Marco, and Ruben are so awesome and did a fantastic job giving everyone an opportunity to do some fun stuff on vacation!

    Nov 22, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe hotel has ongoing construction.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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