What We Love
- All rooms have balconies with breathtaking views of either Nichupte Lagoon or the clear waters of the Caribbean.
- Show off your singing skills at Karaoke Night in the lobby on Sundays.
- You can exercise at the fitness center, and then reward yourself with a massage at the spa!
Things to Know
- Located in the heart of Cancun. You'll land and be relaxing beachside before you know it.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- A hot spot for the kiddos - a Mini Club with shallow pools, activities, video games like Nintendo, Wii and Xbox 360.
* Unlimited food and beverages
* National and International drinks
* Daily stocked minibar
* 24 hour room service
* Kids Club
* Daily scheduled activities
* Gym
* Tennis court
* Climbing Wall
* Cinema Solaris
* One way free shuttle transportation to best nightclubs in Cancun (subject by availability)
* Private Mariana with non-motorized water sports
* Wifi included
* Gratuities and Tax included
Important Information: Redemption information will be provided by the hotel at check-in. <dd height="450"
Resort Details
- CAFE SOLARIS BUFFETInternational Menu
- DELISpecialties: Desserts, coffees, and more.
- DON GUS(Reservations required)Specialties: Mexican à la carte
- LE CINQUE TERRESpecialties: Pizzas and calzones.
- MARCO POLO(Reservations required)Specialties: Mediterranean and Italian à la carte
- POOL SNACKSpecialties: Fast food.
- Various Lounges/Bars- Lobby bar
- Pool bar
- On-site snack area - ZAI(Reservations required)Specialties: Oriental à la carte
- ZAI Oriental Restaurant
Enjoy the best cuisine including Chinese, Thai, Vietnamese and Japanese offerings. Dine in a casual atmosphere with beautiful views of the garden and pool areas.
Reservations required.
- 24-hour front desk
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
- Four different packages available.
For details please contact: jeferecepgrcun@hotelessolaris.com.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weeklly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities.
- Direct access to a beach
- Fitness center on-site
- Hot tub1 outdoor hot tub.
- Motorized Water Sports †Jet sky, moto runners, parasailing, diving, deep fishing, and more.
- Non-Motorized Water SportsEnjoy unlimited access to non-motorized watersports such as kayaks and pedal boats. Our private marina is located on the lagoon side of the resort.
Access to the gym at this facility is complimentary for all guests. The sports and entertainment team offers a complete weekly activities program - Outdoor pool
- PoolThere are 2 pools on-site. One large oceanfront view pool is divided into sections, including an activity pool, swim-up bar and children's section.
An adults-only pool is separated from the main pool area. There is also a large, outdoor Jacuzzi that can host 15 guests.
The Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weekly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities. - Spa †
- Steam bath †
- Tennis courtThere is 1 tennis court on-site.
- Gambling †Downtown Cancun hosts a variety of popular casinos.
- Golf †Golf course located within a mile of the property.
- On-site EntertainmentSeven different fabolous and professional shows a week: Mexican, Circus, Magic and illusion. As well as Caribbean, International and Kareoke. Presented at the hotel theather, start from 8:00 to 9:00 and last about an hour.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9223 reviews
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Sep 16, 2025Amazing service
ISAIAS WAS AMAZING, NICE, COMMUNICATIVE AND RESPONSIVE. We will definitely come back to Gr Solaris, we celebrate our Anniversary.
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Sep 15, 2025Don't go here unless you want to have the worst experience ever at a hotel in Cancun.
First of all at the begging there was this David guy who was very nice but a few days later after we denied a 2 hour meeting about selling us something he instantly ignored us the rest of the 2 week stay. Then they started closing several areas for renovations including the children playground. Well that was very unfortunate for us because we did not know what to do with our toddler making our whole stay extremely hard. They should have at least informed us at the begging or when booking or whenever. Third the room door lock box in the ran out of battery.... Everywhere felt like it was on renovation and even the tv did not work at all. I would give this place a 0 starts if I could, do not go by the good reviews.
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Sep 15, 2025
Awesomesauce
Isra Aguilar was the man!!! Best experience everrrrrr!!! Thanks for the fun times. Best fitness coach, he knows what he's doing every morning.
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Sep 14, 2025
Massage
Lety was my massage therapist. She was kind and listened to my needs. She made sure I was comfortable and that my massage was perfect!
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Sep 14, 2025
Great Spa Experience
Spa experience was amazing. Therapist, Leticia was attentive and awesome, providing a great deep tissue massage. Facility was also top notch.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe hotel has ongoing construction.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed