What We Love

  • All rooms have balconies with breathtaking views of either Nichupte Lagoon or the clear waters of the Caribbean. 
  • Show off your singing skills at Karaoke Night in the lobby on Sundays.
  • You can exercise at the fitness center, and then reward yourself with a massage at the spa!

Things to Know

  • Located in the heart of Cancun. You'll land and be relaxing beachside before you know it. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • A hot spot for the kiddos - a Mini Club with shallow pools, activities, video games like Nintendo, Wii and Xbox 360.

Resort Details

Dining
Guests can enjoy delicious Thai, Japanese, Chinese and Vietnamese cuisines.
OnSite Dining
  • CAFE SOLARIS BUFFET
    International Menu
  • DELI
    Specialties: Desserts, coffees, and more.
  • DON GUS
    (Reservations required)
    Specialties: Mexican à la carte
  • LE CINQUE TERRE
    Specialties: Pizzas and calzones.
  • MARCO POLO
    (Reservations required) 
    Specialties: Mediterranean and Italian à la carte
  • POOL SNACK
    Specialties: Fast food.
  • Various Lounges/Bars
    - Lobby bar
    - Pool bar
    - On-site snack area 
  • ZAI
    (Reservations required)
    Specialties: Oriental à la carte
  • ZAI Oriental Restaurant

    Enjoy the best cuisine including Chinese, Thai, Vietnamese and Japanese offerings. Dine in a casual atmosphere with beautiful views of the garden and pool areas.

    Reservations required.


The resort offers 24-hour room service, housekeeping and more luxurious amenities.
On-Site Amenities
  • 24-hour front desk
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Four different packages available.
    For details please contact: jeferecepgrcun@hotelessolaris.com.

† Fees may apply

Gambling, tennis, nearby golf and more are available for active guests.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weeklly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports †
    Jet sky, moto runners, parasailing, diving, deep fishing, and more. 
  • Non-Motorized Water Sports
    Enjoy unlimited access to non-motorized watersports such as kayaks and pedal boats. Our private marina is located on the lagoon side of the resort.  

    Access to the gym at this facility is complimentary for all guests. The sports and entertainment team offers a complete weekly activities program
  • Outdoor pool
  • Pool
    There are 2 pools on-site. One large oceanfront view pool is divided into sections, including an activity pool, swim-up bar and children's section.
    An adults-only pool is separated from the main pool area. There is also a large, outdoor Jacuzzi that can host 15 guests.

    The Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weekly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities. 
  • Spa †
  • Steam bath †
  • Tennis court
    There is 1 tennis court on-site.
Off-Site Recreation
  • Gambling †
    Downtown Cancun hosts a variety of popular casinos. 
  • Golf †
    Golf course located within a mile of the property.
On-Site Attraction
  • On-site Entertainment
    Seven different fabolous and professional shows a week: Mexican, Circus, Magic and illusion. As well as Caribbean, International and Kareoke. Presented at the hotel theather, start from 8:00 to 9:00 and last about an hour.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9481 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    4th Time Not A Charm

    This is the 4th time in past 10 years have gone to GR Solaris. Last time was in 2021. For previous visits would rate this a 4 or 5 star, but recent visit in December 2025 was poor and will not be returning. This resort has gone downhill and is showing age and decline. The food offered is very limited selection and not very tasteful. Highly suggest if you can avoid the buffet and go to the specialty restaurants their food much better. Deli food limited selection and again not much taste. Breakfast buffet was closed on Saturday morning and if you wanted breakfast had to wait an hour for it to be set up in another location. The rooms are showing age, the hallways echo with anyone walking or talking at all hours of the night. Doors slamming in early morning and late night. They start cleaning rooms at 8 am, so if a room is being cleaned near your room, you will hear the noise. Walls between rooms are thin. We had a family with a baby next to our room and the baby cried all night, every night. The towels provided in rooms appeared old and scratchy. Bed pillows hard and small. The patio door in our room had a rusted lock that did not work. The wi-fi is spotty and not secure. The nightly entertainment is not what it used to be, shows are basically dancing and all shows look the same and are only 30 minutes. The entertainment in past years was a whole lot better. We needed a phone number for Amstar transport and the front desk could not provide. For positives I would say the pool drink servers are great, the maid service was good, the special restaurants are good. In closing we have always chosen this resort because it was friendly with great staff, great shows, good food, nicely decorated, but all has changed and that makes us sad because this experience was not like any of these things. The ocean is beautiful and there are many more resorts in this area to consider.

    Dec 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Friendly staff and great atmosphere!

    This is such a family friendly resort. We love the workers and atmosphere! Our housekeeping always kept our room clean and gave special touches. The buffet is delicious, especially breakfast! The pools have plenty of room for swimming and the entertainment staff make things fun! We love the daily pizza and snack bar. And our cups were never empty. Also, highly recommend visiting the spa for hot tub and massages! Perla and Giselle were amazing!

    Dec 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An amazing experience! Very relaxing

    The atmoosphere and the ambiance amazing! 10 out of 10. Highly recommended for couples. The massage was nice and professional.

    Dec 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing

    It was amazing, the service was so good, staff was professional and friendly. Our therapists Leticia and Giselle were so accommodating. 10 out of 10

    Dec 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing vacations

    We love all the restaurants and events we have in this trip and premier service from Alan, hector & animal was great. Definitely would recommend!

    Dec 20, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe hotel has ongoing construction.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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