What We Love

  • All rooms have balconies with breathtaking views of either Nichupte Lagoon or the clear waters of the Caribbean. 
  • Show off your singing skills at Karaoke Night in the lobby on Sundays.
  • You can exercise at the fitness center, and then reward yourself with a massage at the spa!

Things to Know

  • Located in the heart of Cancun. You'll land and be relaxing beachside before you know it. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • A hot spot for the kiddos - a Mini Club with shallow pools, activities, video games like Nintendo, Wii and Xbox 360.

Hotel Promotions
All Inclusive Amenities
The All Inclusive program includes the following amenities:

*  Unlimited food and beverages
*  National and International drinks
*  Daily stocked minibar
*  24 hour room service
*  Kids Club
*  Daily scheduled activities
*  Gym
*  Tennis court
*  Climbing Wall
*  Cinema Solaris
*  One way free shuttle transportation to best nightclubs in Cancun (subject by availability)
*  Private Mariana with non-motorized water sports
*  Wifi included
*  Gratuities and Tax included

Important Information:  Redemption information will be provided by the hotel at check-in. <dd height="450"
Applicable Dates:
Booking Dates: 08 May 2024 to 20 Dec 2025
Travel Dates: 18 Dec 2024 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Guests can enjoy delicious Thai, Japanese, Chinese and Vietnamese cuisines.
OnSite Dining
  • Various Lounges/Bars
    - Lobby bar
    - Pool bar
    - On-site snack area 
  • ZAI Oriental Restaurant

    Enjoy the best cuisine including Chinese, Thai, Vietnamese and Japanese offerings. Dine in a casual atmosphere with beautiful views of the garden and pool areas.

    Reservations required.


The resort offers 24-hour room service, housekeeping and more luxurious amenities.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • 24-hour room service
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Four different packages available.
    For details please contact: jeferecepgrcun@hotelessolaris.com.

† Fees may apply

Gambling, tennis, nearby golf and more are available for active guests.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weeklly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports †
    Jet sky, moto runners, parasailing, diving, deep fishing, and more. 
  • Non-Motorized Water Sports
    Enjoy unlimited access to non-motorized watersports such as kayaks, pedal boats, Sunfish and windsurfing. Our private marina is located on the lagoon side of the resort.  

    Access to the gym at this facility is complimentary for all guests. The sports and entertainment team offers a complete weekly activities program
  • Outdoor pool
  • Pool
    There are 2 pools on-site. One large oceanfront view pool is divided into sections, including an activity pool, swim-up bar and children's section.
    An adults-only pool is separated from the main pool area. There is also a large, outdoor Jacuzzi that can host 15 guests.

    The Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weekly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities. 
  • Spa †
  • Steam bath †
  • Tennis court
    There is 1 tennis court on-site.
Off-Site Recreation
  • Gambling †
    Downtown Cancun hosts a variety of popular casinos. 
  • Golf †
    Golf course located within a mile of the property.
On-Site Attraction
  • On-site Entertainment
    Seven different fabolous and professional shows a week: Mexican, Circus, Magic and illusion. As well as Caribbean, International and Kareoke. Presented at the hotel theather, start from 8:00 to 9:00 and last about an hour.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9056 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best show

    An exceptional team and all the shows are spectacular. They're very good. I recommend them to everyone.🥰🥰🥰🥰 The Caribbean show and the amazing children's show

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Unpleasant Experience

    The food was not good in either restaurants including the buffet. The only acceptable food was at the snack bar. Our room was rained in twice through the patio and it took them four days to address the situation. We also were disturbed by a staff member wanting to come in and look for the little cheap clock radios they keep in the room. We only could assume the housekeeper went and reported it missing, however if she would’ve been thoroughly cleaning our room she would’ve saw the radio was unplugged and under the bedside table. I was very offended by the assumption that we stole a clock radio. Also the elevators were broken in which there were long waits to go up and down the floors. The only pleasant part of the resort was one particular waiter Manuel who went above to try to make the best out of an unpleasant situation as far as the food.

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing

    It was amazing the stuff were very welcoming especially the entertainment group shout out too Yzrael for the best experience and fun time we had at GR solaries

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Premier Bar Mixologists are Incredible

    I’ve been going to GR Solaris for several years and I’m always amazed at how they are able to keep things fresh and new every year and I got to say the Two mixologists that work the Premier Bar are incredible. My family enjoys the amazing drinks they make with the fancy smoke and fire we feel like we are at some upscale New York nightclub. Truly fun and exciting. Great service and awesome atmosphere overall. Erick and Hector are the absolute best. We loved hanging out with them every night before dinner. They make us laugh, and make the best drinks!

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Drinks & A Show 🍹

    Hector from the Premier Bar makes the best drinks! Normally I don’t spend much time in the premier bar but they have really leveled up their drinks. This trip I paid a visit to the premier bar everyday! The drinks are excellent and every drink that Hector made was excellent. And it came with a show too! Definitely recommend!

    Jun 30, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe hotel has ongoing construction.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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