What We Love

  • All rooms have balconies with breathtaking views of either Nichupte Lagoon or the clear waters of the Caribbean. 
  • Show off your singing skills at Karaoke Night in the lobby on Sundays.
  • You can exercise at the fitness center, and then reward yourself with a massage at the spa!

Things to Know

  • Located in the heart of Cancun. You'll land and be relaxing beachside before you know it. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • A hot spot for the kiddos - a Mini Club with shallow pools, activities, video games like Nintendo, Wii and Xbox 360.

GR Solaris Cancun Resort and Spa is an inviting hotel that provides the perfect setting for sun in the sun! This all-inclusive resort offers a fully equipped gum, spa, tennis courts, daily activities, nightly entertainment and comfortable accommodation for guests of all ages.

All-inclusive means a stress-free getaway: drinks, food and activities at your resort are included in the price of your vacay! All of the resort’s rooms have balconies for breathtaking views of Nichupte Lagoon or the Caribbean Sea for perfect rest and relaxation. Some rooms even have open-air jetted tubs. The resort also offers a Deli opened late for those who wake up with cravings. No matter if you prefer to spend time chillin’ on the beach or a day filled with activities, GR Solaris Cancun Resort and Spa is the perfect getaway.

Location

Cancun, Mexico
Cancun Airport (CUN)

Property Information

Year Built: 2004
Last Renovation: 2006
Floors: 7
Total rooms: 306

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Resort Details

Dining

Guests can enjoy delicious Thai, Japanese, Chinese and Vietnamese cuisines.
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Amenities

The resort offers 24-hour room service, housekeeping and more luxurious amenities.
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Activities

Gambling, tennis, nearby golf and more are available for active guests.
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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 8302 reviews
  • 5.0 star tripadvisor rating
    My experience

    Came here for a week, incredible experience. I went with my sister and our girl friend. The drinks and room are amazing and the place in general is super clean even the bathrooms near the pools are constantly being cleaned! The staff are all so sweet and friendly. Best part has to be hands down the entertainment group! Leo, Ibrahim, ysrael , nina, chris and Grecia!❤️ they truly made our trip! From 9/10 am to 11 or wtv pm they kept us entertained and truly became friends. Highly recommend and will definitely be coming back☺️

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    Loved it, we will be back!

    I went with my sister and a friend ( June 2024) and we LOVED our time there! The restore is well maintained, staff are great and helpful! My sister hurt herself and they kept following up and checking with her which was nice! The best are the entertainment team, they were so great and funny, they truly make the trip. Shoutout to Yzrael and his team ( Leo, Ibrahim, Chris, Rubin, Nina and every single other team member) u guys were wonderful, miss them already and we will see you next trip for sure!

    Jun 18, 2024
  • 1.0 star tripadvisor rating
    Not a resort

    Bullet points to save time.. - Shuttle sits in the roundabout directly in front of the lobby doors all day and night but is somehow unavailable for guests to use for local transport (restaurant, mall) and will not be sent to you at the airport without 3 days notice. - The food here is edible, sometimes. I have been served a raw steak twice (not rare, literally raw, untouched by heat), and the buffet has items which will confound you when compared with the label (see photos of the refried beans and "egg whites" for reference). Only the personal pizzas by the pool were good. - The servers, buffet attendants, and entertainment staff were all very nice and helpful, unfortunately the same cannot be said about the front desk. All of the males working on front desk staff were dismissive and seemed bothered by any request or question. For example, you can't play pool, ping pong, or foosball without offering your ID to receive either the ping pong ball or the billard set up. On a horrible weather occassion like ours, these are the only things to do. We played one morning at 8am waiting for a tour, and then the next day were told the billiards items aren't available until 530. When I mentioned we played the day before in the morning, I was offered a recommendation to go outside to the poolside towel stand to ask for the items myself. 1st, why are billiards items at the pool side when both tables are in the lobby? 2nd, if a guest is asking surely there is a way to request them by phone. I am not a stuck up person, I'd walk to get them if not for the 30mph winds and sideways rain. One more example, another occasion we found both attendants (the same two males as the billiard issue) were busy with a line roughly 6-7 groups long. As these young men were never in a hurry to help or even friendly, it took forever to move the line. Several other staff peeked out from the back but chose to ignore the guests waiting. - 2 of our 5 nights were sleepless thanks to the noise level. I would be willing to bet the hallway has 0 sound proofing as any words spoken or in our case screamed would echo up and down loudly, as if the noise was from your bedside, so from about 11-1230, once activities ended and guests returned to their rooms, it was a never ending cacophony while guests made their way to bed. I only called to report noise around 130 am, two separate nights, when the same group of guests were singing and blasting music from a speaker on the terrace. It took 40 minutes the first night and over an hour the second to get a manager to leave the lobby or wherever and walk directly out to the terrace. Maybe a total of 50 steps. - Lastly, the pool areas are not in good shape. Quick example, in a hot tub made to fit 30 ppl (if I remember the capacity sign correctly), only 3 of the bubbles/jets worked the entire 5 days. One day, the water wasn't even warm. TLDR: This resort is not a resort, but in my opinion a hotel striving to charge more but provide less. The policies in place are not geared towards creating an easy or relaxing environment for guests. There are many things listed as activities that are not actually offered at the resort but instead require you to leave to find them elsewhere (kayaks, paddle boats, and more), and dont expect the shuttle to take you! You'll need a taxi for 300 pesos to take you 5 or maybe 10 min up the road. This was our first time visiting Cancun and an "all-inclusice resort" and I regret very much selecting this for our stay (even tried to leave after our 2nd night to find an actual all inclusive resort). My advice is to choose this place carefully.

    Jun 17, 2024
  • 5.0 star tripadvisor rating
    Kid’s club

    Monty, crissel, cristy and Belem were doing great job in kids club, the kids didn’t want to leave because they were doing great jobs with the kids we will definitely be back and it’s amazing vacation at Gr Solaris and the kids can’t wait to see them again and enjoy their vacation in the club

    Jun 14, 2024
  • 5.0 star tripadvisor rating
    2nd Home

    This resort makes you feel like you are home! From the moment you step off the shuttle till the dreadful moment of getting your wristband cut off; Everyone here remembers your face, your order, your name! No matter who you walk by you get a smile or a hello! Couldn’t have a better experience! There isn’t a single staff member that doesn’t give the family vibe. From the waiters to housekeeping to the pool staff! Everyone here works hard day in and day out to make your vacation a breeze! And then you meet the entertainment staff! They learn so much about you! They treat you so special and it’s amazing to find family like them! Nina was amazing from the first day! Always had a smile on and even made me some bracelets showing her amazing skills! Grecia is an absolute sweetheart! Made the entire family feel welcomed from the first hello! 👋🏼 Ruben told us all about his pet pigs and gave us some magic shows! Yzrael and Abe always kept us laughing and entertained the whole time! They would make a point to say good morning in the cafe and always came over to say hello while at the pool! And then there is Chris!! The biggest smile you can find and always interacting with the guests! It was hard to say goodbye to my new family but know I’ll be seeing them soon! Thank you to everyone at GR for making me feel welcomed home again!!!

    Jun 13, 2024