What We Love

  • All rooms have balconies with breathtaking views of either Nichupte Lagoon or the clear waters of the Caribbean. 
  • Show off your singing skills at Karaoke Night in the lobby on Sundays.
  • You can exercise at the fitness center, and then reward yourself with a massage at the spa!

Things to Know

  • Located in the heart of Cancun. You'll land and be relaxing beachside before you know it. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • A hot spot for the kiddos - a Mini Club with shallow pools, activities, video games like Nintendo, Wii and Xbox 360.
Hotel Promotions
All Inclusive Amenities
The All Inclusive program includes the following amenities:

*  Unlimited food and beverages
*  National and International drinks
*  Daily stocked minibar
*  24 hour room service
*  Kids Club
*  Daily scheduled activities
*  Gym
*  Tennis court
*  Climbing Wall
*  Cinema Solaris
*  One way free shuttle transportation to best nightclubs in Cancun (subject by availability)
*  Private Mariana with non-motorized water sports
*  Wifi included
*  Gratuities and Tax included

Important Information:  Redemption information will be provided by the hotel at check-in. <dd height="450"
Applicable Dates:
Booking Dates: 08 May 2024 to 20 Dec 2025
Travel Dates: 18 Dec 2024 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
Guests can enjoy delicious Thai, Japanese, Chinese and Vietnamese cuisines.
OnSite Dining
  • Various Lounges/Bars
    - Lobby bar
    - Pool bar
    - On-site snack area 
  • ZAI Oriental Restaurant

    Enjoy the best cuisine including Chinese, Thai, Vietnamese and Japanese offerings. Dine in a casual atmosphere with beautiful views of the garden and pool areas.

    Reservations required.


The resort offers 24-hour room service, housekeeping and more luxurious amenities.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • 24-hour room service
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Four different packages available.
    For details please contact: jeferecepgrcun@hotelessolaris.com.

† Fees may apply

Gambling, tennis, nearby golf and more are available for active guests.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weeklly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports †
    Jet sky, moto runners, parasailing, diving, deep fishing, and more. 
  • Non-Motorized Water Sports
    Enjoy unlimited access to non-motorized watersports such as kayaks, pedal boats, Sunfish and windsurfing. Our private marina is located on the lagoon side of the resort.  

    Access to the gym at this facility is complimentary for all guests. The sports and entertainment team offers a complete weekly activities program
  • Outdoor pool
  • Pool
    There are 2 pools on-site. One large oceanfront view pool is divided into sections, including an activity pool, swim-up bar and children's section.
    An adults-only pool is separated from the main pool area. There is also a large, outdoor Jacuzzi that can host 15 guests.

    The Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weekly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities. 
  • Spa †
  • Steam bath †
  • Tennis court
    There is 1 tennis court on-site.
Off-Site Recreation
  • Gambling †
    Downtown Cancun hosts a variety of popular casinos. 
  • Golf †
    Golf course located within a mile of the property.
On-Site Attraction
  • On-site Entertainment
    Seven different fabolous and professional shows a week: Mexican, Circus, Magic and illusion. As well as Caribbean, International and Kareoke. Presented at the hotel theather, start from 8:00 to 9:00 and last about an hour.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8943 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Family Hotel with Excellent Kids Club

    That was my best trip with the children. I am not picky about the food, I just need it to be fresh. I was slightly surprised with the variety of the meal options offered, but there was enough to eat with a decent variety of the meals all the time. The hotel wasn't full and there was never a line up to get the food. There only complaint I would have that there was no fresh sea food at the buffet, but I suspect you could get sea food at any of the restaurants. Kids club was a real lifesaver. The stuff at the Kids Club was so amazing that my kids often preferred them over me (no complaints here). The Kids Club is for the children from age 4 (most take the kids from age 5, so this hotel was great for my 4 and 5 years old kids). As some other guests have mentioned, soundproofing between the rooms, where there is a door between them, is bad. We were lucky to have the neighbors who didn't snore. Entertainment at night was very impressive, we liked every show. The ocean in Cancun is not calm (that was expected), but the kids were still able to swim a little bit. The beach was clean and well maintained. There was a little bit of algae, but not too much to get upset about it. More reviews on my YouTube channel @HotMomVancouver

    Apr 27, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    The food was delicious the pools were relaxing and the beach was so beautiful

    We had such a relaxing stay. Everything was clean and the food was great. The staff was so friendly and helpful. Darvin Garcia was one of the staff members that made sure we had everything we needed. We will return again next year for sure. For the price this was a very nice resort

    Apr 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful and fun place in a gorgeous beach

    The hotel is very good, rooms modern and updated, the food is good and plenty. They have a breakfast buffet with a vast variety of food and it’s open from 7am to 11am. Then at 11:30am they open the snack area again with many options (that one closes at 5pm). They also have a coffee shop with baristas and sandwiches/pastries that runs all day from 7am to 7pm. Then at 7pm the dinner buffet starts. They also have 2 other restaurants (a third one being remodeled) with fancier food that needs reservations. All of that included (even all the alcoholic drinks). The beach is incredibly beautiful (the color of the water is breathtaking) and it’s right there in front of the hotel. The waves are a little rough so not suitable for kids. The pools and hot tub are great (there’s a smaller area with a pool and the hot tub that is adults only for those that want a quieter time). On the main pools the entertainment crew have daily events throughout the day. That is definitely a part of our experience that we won’t forget. They are amazing and fun, speaking in English and Spanish all the time. The made the whole experience a level up! Kudos to Marco Polo, Israel, Julio and all the crew! Their energy and enthusiasm were contagious! And lastly they also have very good shows in their theatre every night at 9pm. It had an amazing time there and highly recommended!

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family vacation at GR Solaris

    We stayed at the GR Solaris one of the nicest places to visit had an awesome experience with the staff by the pool Emmanuel Julio Angel Israel, Grace Marco Polo also had a great connection with one of the staff members in the buffet area. Ariel🧜🏽‍♀️ I know I’m pronouncing it wrong. Very nice. People will definitely would like to visit again because of our experience

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Premium Experience and the Premium Bar

    While there is a lack ladders to get in out of most of the pools and no stairs in the main pool our stay was great! The reason I am actually writing this review is because the bar staff at the premium bar were fantastic and I want to suggest if you are able to check it out. The premium bar at the Solaris is a fantastic place to enjoy a drink. As soon as you walk in you are hit with a warm buzz of good music, a view, and friendly bar staff… they even had hockey on the TV. What really makes this bar stand out is the amazing bartenders. The bar staff are quick to make you a drink and will definitely entertain you in the process. The flare of the bar staff combined with drink flavours you haven’t tried before make it a hidden gem!

    Apr 22, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe hotel has ongoing construction.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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