What We Love

  • All rooms have balconies with breathtaking views of either Nichupte Lagoon or the clear waters of the Caribbean. 
  • Show off your singing skills at Karaoke Night in the lobby on Sundays.
  • You can exercise at the fitness center, and then reward yourself with a massage at the spa!

Things to Know

  • Located in the heart of Cancun. You'll land and be relaxing beachside before you know it. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • A hot spot for the kiddos - a Mini Club with shallow pools, activities, video games like Nintendo, Wii and Xbox 360.

Resort Details

Guests can enjoy delicious Thai, Japanese, Chinese and Vietnamese cuisines.
OnSite Dining
  • CAFE SOLARIS BUFFET
    International Menu
  • DELI
    Specialties: Desserts, coffees, and more.
  • DON GUS
    (Reservations required)
    Specialties: Mexican à la carte
  • LE CINQUE TERRE
    Specialties: Pizzas and calzones.
  • MARCO POLO
    (Reservations required) 
    Specialties: Mediterranean and Italian à la carte
  • POOL SNACK
    Specialties: Fast food.
  • Various Lounges/Bars
    - Lobby bar
    - Pool bar
    - On-site snack area 
  • ZAI Oriental Restaurant

    Enjoy the best cuisine including Chinese, Thai, Vietnamese and Japanese offerings. Dine in a casual atmosphere with beautiful views of the garden and pool areas.

    Reservations required.


The resort offers 24-hour room service, housekeeping and more luxurious amenities.
On-Site Amenities
  • 24-hour front desk
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Four different packages available.
    For details please contact: jeferecepgrcun@hotelessolaris.com.

† Fees may apply

Gambling, tennis, nearby golf and more are available for active guests.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weeklly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports †
    Jet sky, moto runners, parasailing, diving, deep fishing, and more. 
  • Non-Motorized Water Sports
    Enjoy unlimited access to non-motorized watersports such as kayaks and pedal boats. Our private marina is located on the lagoon side of the resort.  

    Access to the gym at this facility is complimentary for all guests. The sports and entertainment team offers a complete weekly activities program
  • Outdoor pool
  • Pool
    There are 2 pools on-site. One large oceanfront view pool is divided into sections, including an activity pool, swim-up bar and children's section.
    An adults-only pool is separated from the main pool area. There is also a large, outdoor Jacuzzi that can host 15 guests.

    The Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weekly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities. 
  • Spa †
  • Steam bath †
  • Tennis court
    There is 1 tennis court on-site.
Off-Site Recreation
  • Gambling †
    Downtown Cancun hosts a variety of popular casinos. 
  • Golf †
    Golf course located within a mile of the property.
On-Site Attraction
  • On-site Entertainment
    Seven different fabolous and professional shows a week: Mexican, Circus, Magic and illusion. As well as Caribbean, International and Kareoke. Presented at the hotel theather, start from 8:00 to 9:00 and last about an hour.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9515 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    This place has become too member-centric

    My family have been vacationing at GR Solaris since 2020 and generally have had good guest experiences. However, this recent trip was different. We usually spend the majority of our days at the adults only pool area because it is quieter and provides easy access to the hot tub. On Tuesday, we were told that the area was "off -limits" to non-members as there was a members-only event planned. Apparently this now occurs every Tuesday. While I understand membership has its perks, I think it is BS that paying guests should be restricted from common use areas to accommodate members. And since this is the only area designated a quiet zone and with a hot tub, we weren't left with many options. As I mentioned, we've been coming to Solaris for 5+ years, but I think this will be the last. If you want to be a members-only resort, you are well on your way!

    Jan 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Vacation and Wonderful Service!

    My family and I had a wonderful time at the Solaris Resort in Cancun. We experienced great service at all of the restaurants, especially the Zai restaurant! Our waiter, Israel, was super friendly and attentive, along with a great sense of humor! Our food was delivered quickly and our glasses were never empty. Would highly recommend!

    Jan 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun trip

    My trip was very fun. The food, pool, hot tub, and beach were all nice entertainment. Yzrael Aguilar was also very nice and approachable. Meeting him made the whole experience better.

    Jan 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay and super service

    We enjoyed our stay at resort . Family oriented . The kids have so much fun as well. The new year party was supper!!! Ppl there are so friendly ! The food at the Don Gus was great never a regret and Nain gave us such a great service and he always wanted to make sure we are satisfied with the food and drink ! Extra bonus he took the best photos for us for the whole stay!

    Jan 03, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great budget hotel

    Our first impression upon arriving at the hotel was a slightly musty smell, which the hotel tries to mask with strong scents that can feel a bit overwhelming. However, everything else was great. They have a small kids’ area with two little slides, and even though it’s not large, my six-year-old had an absolute blast. The staff truly lives up to the reviews—everyone was incredibly welcoming and attentive, and they more than made up for the scent issue mentioned earlier. The hotel layout is very cozy, and one of the highlights is that you can see the ocean from virtually anywhere on the property, which is amazing. They also offer a few games for kids, and the café brews fresh coffee, which was a nice touch. Special shout-out to Israel, the entertainment coordinator! Every staff member we encountered was incredibly kind and made our stay enjoyable.

    Jan 02, 2026
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe hotel has ongoing construction.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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