Resort Details
- D’Italia VillasA fresh Mediterranean-inspired concept.
- Health BarNow Offering a vegan menu, packed with bold, healthy flavors.
- Rincon MexicanoBreakfast and dinner showcasing the best of Mexican Cuisine.
- Various Lounges & BarsSWELL – SWIM UP BAR & LOUNGE : Centrally located swim up bar, serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full premium bar. Enjoy poolside waiters serving the refreshment of your liking.
SLING – COCKTAIL BAR & LOUNGE : Second floor cocktail bar. Here we pour (sling) from the famous Singapore sling, tequila sling, you name it, we sling it. With a laid-back atmosphere, here guests can gaze out the window and view the sparkling the stars on the Caribbean Sea while enjoying your sling. - Various RestaurantsCHEF MARKET - GRAND CAFÉ & DECK : The family restaurant on the block. Hardwood tables and chalkboard columns bring a special atmosphere to this modern & world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Sea. The options are endless, ranging from coffee and croissants, healthy options and a lavish food display with a la minute preparation and a rotisserie. Service Breakfast, Lunch
PALMS RESTAURANT & TERRACE - SEAFOOD GRILL A LA CARTE : This seaside gourmet restaurant is a vibrant celebration of food, energy, music and beach life, guests will be able to enjoy the fresh Seafood Gourmet dishes with a spectacular view of the Caribbean in a casual ambience.
JADE - PAN ASIAN CUISINE : Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots, this cozy venue serves all kind of food that guests will be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking to brew that special tea to complement your meal. Enjoy Shabu-shabu table with family and friends, cooking together like fondue pieces with beef, chicken, pork, seafood and vegetables in a boiling broth, at the end finely chopped vegetables and herbs to the delicious broth which is served as an after-meal consommé.
WINE KITCHEN - RESTAURANT & TASTING ROOM : The perfect combination: food, wine and great company. Wine kitchen is a culinary endeavor serving preparations from the various wine regions of the world. Guests are invited to sit back and relax as the chefs do their magic.
HABB - INDIAN CUISINE : A wide variety of spices play a key role in this dynamic cuisine ranging from the traditional turmeric to the exotic Kasoori Methi. Native dishes such as Daal Tadka, Biryani and modern tendencies as Butter Chicken will capture your senses and transport you to India.
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Babysitting†
- Baggage hold†
- Baggage Storage†
- Beachfront†
- Buffet breakfast†
- Butler service†
- Car Rental Services†
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Babysitting†
- Baggage hold†
- Baggage Storage†
- Beachfront†
- Buffet breakfast†
- Butler service†
- Car Rental Services†
- Child programs†
- Coffee shop†
- Concierge desk†
- Currency exchange†
- Exercise gym†
- Laundry Facilities†
- Library/Reading Room
- Limousine service†
- Pool
- Restaurant
- Spa†
- Tour/sightseeing desk
- Wi-Fi†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court †
- Beach †
- Children's program †
- Dart board †
- Kayaking †
- Pool
- Spa †NÁAY SPA:Our Mayan inspired Spa welcomes guests to experience an impressive menu of traditional and alternative Spa therapies. Designed to soothe the senses, the luxurious Spa facilities include, Spa treatment rooms, boutique spa shop, bridal suite, Kids Spa services available from 4 to 12 years old, Náay Spa incorporates elements of the Gourmet Inclusive® philosophy with its unique services and alternative therapies inspired by native Mexico. In addition to these decadent Spa treatments, Náay Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures, and full-service beauty salon services.
- Water activities †
- Golf †10 minutes away from Mayakoba championshiop golf course.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6336 reviews
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Jun 30, 2025It's my second time back and they've invited me back 👌
I came to visit the hotel with high expectations since my last experience had been wonderful. And I'm still absolutely amazed, this time I traveled with my wife.On this visit they opened the Chef Market restaurant more nights which we really liked. We really like the food and it gave us the opportunity to reserve a restaurant and go down for dessert.On this occasion my Butlers were Gerardo and Pablo, They were always one step ahead of what I needed in and out of the room with fun notes and lots of treats, we were very happy talking to both of them, one in the morning and one at night. When someone was off, Israel Diego or José were always there to help us with the same smile. We will definitely be back in a few months to have an amazing time with friends and family. Highly recommended.
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Jun 30, 2025
Summer vacation!
We had an amazing time at Generations Riviera Maya! Luiz and Israel went above and beyond to ensure our vacation was unforgettable. Their exceptional service and attention to detail truly made the difference. We will definitely be coming back! Thank you so much!
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Jun 28, 2025Great Place to visit with little kids
We spent 6 nights at Generations and had a great time. This is our 4th visit to the property so we've seen how it's changed over the years. The positives: The butlers were amazing. Diego and Jose Luiz always made sure we had anything we needed, and even had Gerardo help out if they were not available. The butlers do a really good job to make sure you feel welcomed at the property. I have a 7 and 4 year old, and the kids club is a highlight of this property. I wish we had this back home! my kids love it and beg to go back just for the kids club. The ladies that deserve recognition at the Kids club are Wendy, Ingrit, Daniela, and Angie. The rooms were another highlight as always, very roomy and very clean. We also enjoyed the trip to Maroma Beach, that is a must see trip if you stay at this property. Enrique the bellboy gets a shout for being so polite and helpful. The negatives: The food quality at Jade was not very good (and that's using polite words). I've seen what it used to be, and this is by no means anywhere close to what it used to be. We left without eating our food. Wine Kitchen was nice, but I could tell the food was a step back from what it used to be. Same for Habb, it was nice but a step back from what it used to be. Being we travel with our kids, these were our only food choices, so note to management - please ensure these restaurants are top notch as these are our only choices for families.
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Jun 27, 2025
Traveled with family and friends for a destination wedding
We had a wonderful time at Generations Riviera Maya. We traveled with family and friends for a wedding with over 20 people in our group. Our butlers Eddie and Luna were amazing. They made our dinner reservations, suggested activities, assisted with scheduling excursions and coordinated our rides. They checked in with us several times each day to ensure everyone had anything they needed. When we landed in Cancun a Lomas representative met us and arranged our transportation to the resort. When we left after our stay they arranged our transportation to the airport and assisted all of us through the airport check in process and guided us to security. This was so helpful! Generations is very kid friendly, and located right next to the adults only resort which was very convenient for all of us to make a very short walk and meet up for events or dinners.
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Jun 27, 2025
Amazing butlers at Generations
We have been traveling to Mexico for vacation for 25 years and we have stayed at many hotels. We have had some good and some bad experiences but it was an excellent experience at Generations. The 2 different times that we went we had 2 of the most amazing butlers. Diego and Luiz were the best butlers we have ever had. They went above and beyond to take care of us during our stay. They were definitely on top of their game. As for the rest of Generations, it is beautiful, clean, amazing staff and amazing food. We love that it is simple and easy to get around. Also, the pool is amazing and huge, we love the bottom floor because of the swim out, but upstairs are great as well and with a beautiful view. We will definitely be booking at Generations again and again.
- AdvisoryImportant Note: Although the hotel offers over a mile of sandy white beach, some of the area is not swimmable due to protected coral. There is a swimmable area and also a unique natural saltwater pool on property.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.