What We Love
- The menus rival the vistas at Blanca Blue, which has incredible views of Banderas Bay and a 230 bottle wine list. Impressive light and flavorful contemporary fare ensures unforgettable dining.
Things to Know
- Garza Blanca Preserve Resort & Spa not only offers fine dining and a full-service spa, it's also within a few miles of the downtown area.
Resort Details
- Aquazul
- Bocados Stk
- 24-hour front desk
- 24-hour security†
- Butler service†
- Doctor on call†
- Dry cleaning†
- Elevators
- Golf,Offsite†
- Ice machine
- Internet services†
- Jacuzzi†
- 24-hour front desk
- 24-hour security†
- Butler service†
- Doctor on call†
- Dry cleaning†
- Elevators
- Golf, Offsite†
- Ice machine
- Internet services†
- Jacuzzi†
- Laundry/Valet service†
- Medical Facilities Service†
- Outdoor pool
- Parking†
- Poolside service†
- Restaurant†
- Tennis court†
- Tour/sightseeing desk†
- Umbrellas†
- Valet parking†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Gym †
- Jacuzzi †
- Pool
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4631 reviews
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Aug 22, 2025Treated with wonderful hospitality
Garza Blanca is a beautiful resort with wonderful staff, especially the trolley drivers as well as the lobby, pool, and beach teams. The dining staff was more mixed—many were excellent, while a few came across as less friendly. For example, at Blanca Blue we mentioned it was our grandma’s birthday, and the team went above and beyond to make the evening special. They even noticed she didn’t speak English and offered to write “Happy Birthday” in our language, which was such a thoughtful touch. On the other hand, our experience at the steakhouse was less positive due to a server named Carmen, who came across as a bit rude. As for the food, my favorites were Blanca Blue (only at lunch and breakfast) and the Japanese restaurant. The others were ok. Overall, Garza Blanca was memorable for their welcoming services and genuine staff.
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Aug 22, 2025Mind the scam
e have just wrapped up our week at Garza Blanca and for the most part everything was really lovely except check out. This is my 4th time at Garza PV, I tell all my friends and clients to come here but after the inconsideration and time wasted at check out I do not think I’ll be coming back or recommending this place. On 3 different occasions I had to inform the hotel staff that I had prepaid for the massages. it was still on our final bill and we had to call the spa. Upon check in we were told that we had 40usd to use towards alcohol or extrasper day. This never showed up on our bill and when we asked about it we were initially denied. After some prodding we were then ONLY given $40 credit in total. When we had more charges than that. After an HOUR we were then offered $50 credit so you could get rid of us. We asked to see a manager many times and were given excuses On their unavailability. This is the worst customer service and very inhospitable. It leaves a very poor taste in my mouth and mind about Garza Blanca. In the future I will take my money elsewhere. And to think we were talking about returning and becoming members…. No telling how many people do not look over their bill properly and are scammed.
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Aug 20, 2025Summer Vacation
Had the pleasure of spending a week with the Garza Blanca staff and it was amazing! Favorite restaurant has to be Bocados. The service we received from Ricardo Hernandez and Rosalio Lamas was beyond excellent. I also would like to give Moon (Luna) in concierge recognition for taking the time to introduce us to Garza Blanca and plan our week excursions and dinners. Our trip would not have been the same without her.
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Aug 20, 2025
Amazing service.
The service is amazing. It’s a level of service you don’t experience elsewhere. They go above and beyond to make your experience memorable. The food is top notch. The view is unbeatable. Mario and Pablo were the best!
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Aug 18, 2025
Always Garza Blanca!!!
Our 2nd time here and as expected it was amazing!!! All staff treats you like family, so nice and respectful..Our waiters Andres, Jorge and Pablo super amazing and attentive to our needs, Thank you!!!!
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $32.57 Mexican Pesos per person per night ($1.89 USD depending on the exchange rate), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.