What We Love

  • The menus rival the vistas at Blanca Blue, which has incredible views of Banderas Bay and a 230 bottle wine list. Impressive light and flavorful contemporary fare ensures unforgettable dining.

Things to Know

  • Garza Blanca Preserve Resort & Spa not only offers fine dining and a full-service spa, it's also within a few miles of the downtown area.

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Aquazul
  • Bocados Stk
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour security†
  • Butler service†
  • Doctor on call†
  • Dry cleaning†
  • Elevators
  • Golf,Offsite†
  • Ice machine
  • Internet services†
  • Jacuzzi†
  • 24-hour front desk
  • 24-hour security†
  • Butler service†
  • Doctor on call†
  • Dry cleaning†
  • Elevators
  • Golf, Offsite†
  • Ice machine
  • Internet services†
  • Jacuzzi†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Outdoor pool
  • Parking†
  • Poolside service†
  • Restaurant†
  • Tennis court†
  • Tour/sightseeing desk†
  • Umbrellas†
  • Valet parking†
  • Water sports†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Gym †
  • Jacuzzi †
  • Pool

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4704 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    We have been coming to Garza Blanca for our annual family vacation since 2015, and it continues to be an absolutely incredible experience. The resort never misses. The staff is 10 out of 10, the food is 10 out of 10, and the location is 10 out of 10. Our butler Jose and his team were outstanding as always, and Elaine, who manages the steakhouse and Blanca Blue, continues to set the bar for exceptional service. This place truly feels like home for us. I could not recommend Garza Blanca more.

    Nov 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Housekeeper

    Very happy with Mariana Lima housekeeper Kept our rooms clean Very caring She made sure everything in our room is organized and clean Checking our room 2 times per day

    Nov 24, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    WORST experience of my life

    WORST resort I have stayed at in my life and we come to Mexico every year. This was actually my 4th time at Garza and the quality of service has just decreased. We checked in and were sent off to find our room in the dark. No orientation. Then we were switching rooms last two nights and they demanded for us to leave the room at 11am and wait till 4pm for the other room. No one told me this during booking or check in. All my stuff was in the room and my baby napping. Karen at the front desk demanded I wake my baby up and evacuate the room. The manager Adriana tells me you can check out now if you want. Basically kicking guests out of the hotel. Jasmin at the pool side moves our stuff from the chair and puts it on the ground. I mean it was one thing after another. They move us right by the elevator facing tress on the first floor. They discriminated against us and for paying $1000 US a night this the treatment they give guests. This should not be a 5 star resort. They need to fire the management and their front desk workers. The staff at the restaurants. Pool. Housekeeping were all amazing. So sad that I was going to be become a member and now I count my blessings that I am not. Save your money and stay somewhere else. Also you only have 2 restaurants to pick from for breakfast and dinner. Will never stay here !

    Nov 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing experiences, year after year

    It’s always an amazing experience here! We’ve been coming for years with our kids (currently 6 and 9). We love the staff here, Jhanto, Ricardo, Martin, Edson, and more! It’s amazing seeing the same crew here year after year. Thank you for the incredible memories ✨❤️

    Nov 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Garza Blanca Stay

    Although we had some issues with the check in and check out, and were charged twice, the team the remainder of our stay was wonderful. Julian at Bocados make our dinners spectacular. Roberto and Javier at the beach tended to our every need. Rod and Joshua who were our guides made sure we had a fun and safe time on our excursions. Evelyn, one of the concierge team, assisted with all of my needs, is warm and kind. Every time I visit Garza Blanca I love to see her friendly face!

    Nov 21, 2025
Hotel Advisories
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $32.57 Mexican Pesos per person per night ($1.89 USD depending on the exchange rate), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

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