Resort Details
- Aquazul
- Blanca Blue Restaurant
Dress Code: Collared shirt, polo shirts, dresses, skirts, casual shoes, dress sandals.
- Bocados Stk
- 24-hour front desk
- 24-hour security
- Doctor on call†
- Dry cleaning†
- Elevators
- Golf,Offsite†
- Ice machine
- Internet services†
- Jacuzzi†
- Laundry/Valet service†
- 24-hour front desk
- 24-hour security
- Doctor on call†
- Dry cleaning†
- Elevators
- Golf, Offsite†
- Ice machine
- Internet services†
- Jacuzzi†
- Laundry/Valet service†
- Medical Facilities Service†
- Outdoor pool
- Parking
- Poolside service
- Restaurant†
- Spa†
- Tennis court
- Tour/sightseeing desk†
- Umbrellas†
- Valet parking†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Gym †
- Jacuzzi †
- Pool
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4772 reviews
-
Jan 27, 2026Exceptional resort, the best food and service we’ve ever had!
We stayed at the new Sanctuary building at Garza Blanca in Puerto Vallarta, and it was truly incredible. Our very first time, and we will be back. The room was amazing, so modern and sleek. All of our food was so delicious! So good, hard to believe it was all - inclusive. Our favorite spot was the new rooftop pool and bar at the sanctuary building. The service there was the best!! Efrain, Miriam, Carlos, Edgar, and Jose were so attentive, gave excellent service, so fun and were there for anything we needed! Quick and quality service made us feel like royalty! We will be coming back to see them!!
-
Jan 27, 2026
A wonderful experience! Highly recommend and will definitely be back!!!
This resort is so beautiful and all of the staff were so attentive and went above and beyond! Our room attendant Alma was just wonderful! She left our room so perfect every day and our night room attendant Salma was also so good! All of the help at the resort were excellent!
-
Jan 24, 2026
Attention to detail - Welcoming staff
Our stay at Garza Blanca Puerto Vallarta again this year was wonderful. The service of the butlers and poolside staff left us wanting for nothing. They were friendly and attentive without being intrusive. A special shout out to goes to Araceli, the wonderful housekeeper who kept our unit clean and well stocked for the entire 3 weeks. She seemed to be able to anticipate our every need and was happy to fulfill any special additional requests. Furthermore, on the first day, she welcomed us warmly, having remembered caring for us and our unit a year ago! Now, that’s some special attention to detail!
-
Jan 23, 2026
Fun and delicious
Gerado was the best and very attentive.
-
Jan 22, 2026
Jazman
Everything was spectacular! Staff was amazing! We did many things including kayaking. Our instructor was Jazman. She also gave us paddle boarding lessons. She was so patient, kind and knowledgeable! Both my husband and I were able to stand on our paddle boards! It was our first time. We could tell she loves her job! We also did the mountain hike with Mike. So much fun and loved all his guidance!
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $32.57 Mexican Pesos per person per night ($1.89 USD depending on the exchange rate), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Rollaway beds are subject to availability upon arrival, if available, an additional charge of $50.00 per night applies. Rollaway beds are not permitted over a maximum occupancy.