Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Aquazul
  • Blanca Blue Restaurant

    Dress Code: Collared shirt, polo shirts, dresses, skirts, casual shoes, dress sandals.

  • Bocados Stk
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour security
  • Doctor on call†
  • Dry cleaning†
  • Elevators
  • Golf,Offsite†
  • Ice machine
  • Internet services†
  • Jacuzzi†
  • Laundry/Valet service†
  • 24-hour front desk
  • 24-hour security
  • Doctor on call†
  • Dry cleaning†
  • Elevators
  • Golf, Offsite†
  • Ice machine
  • Internet services†
  • Jacuzzi†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Outdoor pool
  • Parking
  • Poolside service
  • Restaurant†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk†
  • Umbrellas†
  • Valet parking†
  • Water sports†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Gym †
  • Jacuzzi †
  • Pool

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4592 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Just ok.

    Housekeeping (Blanca) was wonderful. She took amazing care of us. The food was just ok. Service was just ok. Doesn’t really give 5-star or diamond luxury.

    Jul 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    YES!!!

    Beautiful resort. You will not be disappointed if you visit! Phillip and Jennifer were our tour guides and we absolutely feel in love with them and this resort! Beach area is beautiful, rooms are pristine! It is a bit of a drive to get to downtown PV but worth the Uber trip! We did do a full spa treatment and it was amazing!! We will definitely be back!

    Jul 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Outstanding Property

    This is such a well run resort. I've been to so many properties in and around PV and this is the bext operation. It also probably has the best food.

    Jul 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We’ll definitely come back!

    Thank you to all the employees for their incredible service at Blanca Blue, especially: Omar, Alexis, Pablo, Ronaldo, Javier U, Carmen & Eleaine! The food was AMAZINGGG, the rooms were clean and spacious (tv didn’t work tho), the pool was big and clean. Private beach was great. The trolley service was a plus to get to the upper property. Everything was perfect except for all the mosquito bites =| We will definitely return =)

    Jul 14, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Warning!

    Warning about booking with the hotel directly! I booked a one-week stay at Garza Blanca via Expedia. After booking, the hotel messaged me that there was an issue with my form of payment, and to call them. When I called Garza Blanca, they said my payment was fine (they did not have my Visa number, Expedia has that), but they offered me a much better deal than I had with Expedia. Unfortunately, I took them up on that, left a significant deposit and cancelled Expedia. Unfortunately I had to cancel my trip and requested a refund. First of all, it was very difficult to cancel my booking because the hotel said only the reservation agent who made my reservation could cancel it. So that took a few more days to work out, and they finally sent me an email confirming the cancellation. However, it's been three weeks now, and they have not credited funds to my Visa and will not provide a transaction receipt showing the funds going back to my Visa. They have not answered any of my emails and give me the run around each time I call, saying the person who can help me is not in at the moment. So, I continue to get the runaround, and my Visa deposit of US$4,600 is still not returned. It is very frustrating, and I am becoming concerned about why my deposit has not been returned yet!

    Jul 14, 2025
Hotel Advisories
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $32.57 Mexican Pesos per person per night ($1.89 USD depending on the exchange rate), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


    Rollaway beds are subject to availability upon arrival, if available, an additional charge of $50.00 per night applies. Rollaway beds are not permitted over a maximum occupancy.


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