Four Seasons Resort Punta Mita

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2821 reviews

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  PM Villas Best Real Estate Agency

  Punta Mita is an amazing destination! I always book with PM Villas to get the best concierge service. PM Villas is the best real estate agency locally. At the four seasons, they recommended going to the Dos Catrinas bar for a sunset drink and then dinner at Aramara. It was amazing

  Sep 10, 2025
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  Incredible

  Our stay at 4S Punta Mita was fantastic. From check in to check out felt like an absolute dream. The staff were fantastic. Food was phenomenal, at every location from pool to the restaurants. The resort is large enough that you can easily choose between a relaxed stay or something more lively. We felt no need to leave the property and can’t wait to come back.

  Jul 24, 2025
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  Beautiful and relaxing, 5 star service, a refresh would make it perfect

  Everything was excellent, especially the service. We had a wonderfully relaxing time and were looked after by very thoughtful staff. No complaints at all! We especially liked that there were multiple pools and beaches to choose from. It never felt crowded. As others have mentioned, the property is looking tired and this is the only area I’d say is not up to typical 4S standards. Rooms and restaurants could use a refresh and more nods to Mexican culture. Both felt outdated and a little corporate.

  Jun 20, 2025
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  Watch out if you are bringing an infant with you

  I stayed in Four Seasons Punta Mita with my wife and my little daughter (4 months old) from May 1st - 4th, 2025. Overall, we had a good stay, but I would like to highlight the pros and cons mostly on taking a little one with you: PROS: - Food was great as expected for a Four Season hotel even though the high price tag. You should expect top-notch quality food from all restaurants. - Staff is adorable, they will always try hard to make your stay the most memorable and pleasant as possible. No complaints about anyone - The location is marvelous, great place to relax with a more selective audience. CONS: - They do claim to have a program called Baby for all seasons to support you with your little one and this was the exact reason why I chose this resort for the first trip with my 4 months baby. However, during the reservation directly with them, I listed all the items I would like to have: crib, nursing pillow, changing mat and a bath tub - and after arriving at the bedroom (casita garden), there was only the crib. After requesting the other stuffs, they were able to provide the bath tub and nursing pillow. On the other hand, we upgraded to a front seat suite for the last 2 days and there they arranged the changing mat and also a baby gym the my daughter loved. - I hired their transfer service from airport to hotel and hotel to airport. In the first leg, there was no infant car seat and we had to wait 20min more for them to find one in the storage, but at least they found and my daughter was correctly protected. However, in the way back to the airport there was NO infant car seat available even though I requested multiple times during the reservation and in the day before to the front desk. At the end they figured out one of those car seats that could go rear facing, but without the appropriate infant mattress to better support my daughter’s head - it was a great disappointment for me. The driver did a great job going quite slow and I was holding her head during the entire trip - this is something unacceptable for a Four Seasons Hotel with such an expensive service and claiming that they have a baby’s program. - The room was quite old. I expected something more modern there, but we could see that the structure needs some improvement, shower temperature was tough to control, blackout wood door was tough to manage and there was not much technology in the bedroom. All that said, and mostly related with my child safety that is non negotiable, I could not give more than 3 stars to my experience. When you talk about a Four Seasons, you set an high bar of expectations and they failed miserably in the most relevant one that is my baby’s safety although being notified multiple times beforehand. Last but bot least, if you are thinking about bringing your own baby, I would advise bringing your own infant car seat with you to ensure your little one is protected.

  May 05, 2025
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  Meh

  We stayed here because my husband wanted to play the Pacifico golf course which was lovely (albeit very slow pace of play). At the hotel, service staff were excellent. Of particular note were Enrico who lead or tequila blending experience and our massage therapists. This is not a five-star luxury resort. It is showing wear in most areas including the rooms. There were TOO many rowdy children and the adult only pool is in a jungle setting with no view or redeeming qualities. Staff let some guy eat in the whirlpool which is just gross. The beach chair/palapa reservation system was bizarre. We couldn’t enjoy the infinity pool because it was overrun with aforementioned rowdy children.

  Apr 25, 2025