What We Love
- Get pampered at the world-class Willow Stream spa... we know you want to
- Treat your taste buds to seasonally inspired menus and decadent dining experiences
- Hit the greens at an 18-hole golf course designed by PGA great Greg Norman
Things to Know
The resort features 401 spacious guestrooms (including 34 ultra-luxurious suites)
Maximize your vacay hours by checking pick-up times on scheduled airport transfers
The resort is approximately an hour away from the airport
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- Brisas - Coastal Grill & BarVisually beautiful set on the Mexico - Caribbean Sea, Brisas features an a la carte breakfast in the morning. During lunch and dinner, Brisas opens itself to ocean breeze where our wood-fire grill offers fresh seafood, fresh meats and vegetables. A full-service alfresco bar & terrace wait.
- Cafe MayaSelect a variety of freshly baked goods, sandwiched, salads and desserts for on the go - Beer, sandwiches, wine, sodas, and other personal needs.
- El PuertoAsian cuisine using local Mexican ingredients make for a unique and exciting experience. Chefs make house-made dim sum, sushi, and antojitos in a casual-elegant ambiance. Sip from a list of Sakes & tequilas before or after dinner.
- Hix - Bar, Lounge & TerraceBreathtaking panoramic views of the water canals and The Rivera Maya landscape. Mayan for jaguar featuring an array of fresh cocktails, sushi and bar snacks. Grab a cocktail and take in the local wildlife from above.
- Ki' Beach Bar & Korean BBQMayan for friendship and Korean for yummy, Ki’ is a vibrant beach bar by day with a curated rum selection and fresh juice cocktails. At night an intimate Korean grill experience with your feet in the sand. Kick back and take in the ocean breeze while sipping your favorite tropical inspired cocktails.
- La Laguna
Inspired by our Mexican Heritage La Laguna is nestled in the mangroves and water canals of Mayakoba. It offers an abundant breakfast buffet or a la carte, lunchtime tacos, ceviches and elevated Mexican plates by night. The bar features several regional spirits from mezcal to tequila.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- BBQ/Picnic area†
- Bell staff/porter
- Bicycle rentals
- Boutiques/stores†
- Business services†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- BBQ/Picnic area†
- Bell staff/porter
- Bicycle rentals
- Boutiques/stores†
- Business services†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym†
- Family plan†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking†
- Water sports†
- Business Services†
- Internet Access†
- Contact Hotel for details.
† Fees may apply
- Bike rental
Ride a bike throughout the resort with your family.
Mayakoba natural trail bike guided tour.
- Children's program †
-Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
-Movie
-Socks War
-Iron Kid
-Jenga
-H2O Olympics at pool
-Happy nature walk
-Paper flowers
-Sand castle competition
-Board games
-Ping pong
-Boat Tour
-Recicling maze
-Jungle maze
-Complimentary cookies
-Beach sports
-Ginger bread house decoration at kids club-Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
-Movie
-Socks War
-Iron Kid
-Jenga
-H2O Olympics at pool
-Happy nature walk
-Paper flowers
-Sand castle competition
-Board games
-Ping pong
-Boat Tour
-Recicling maze
-Jungle maze
-Complimentary cookies
-Beach sports
-Ginger bread house decoration at kids club - Dancing
- Direct access to a beach
Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas.
- Fitness center on-site †
-Willow Stream Spa
-Stretching
-Sun Salutation Yoga
-Bootcamp
-Core Workout
-Cardio Salsa
-Aqua Yoga
-Vinyasa Yoga
-Beginners Yoga - Golf †
Nature created the serenity of the tropical forest and the power of the mesmerizing sea. Greg Norman modeled nature’s gifts into 18 championship holes, and a golf story to live over and over again. El Camaleón Mayakoba hosts the Mayakoba Golf Classic every year, an official PGA Tour event.
Play where the PGA Tour professionals play! Book your tee time and enjoy exclusive rates for guests staying at Fairmont Mayakoba.
Transportation provided on a complimentary basis from our main lobby to El Camaleón.
- Hot tub1 Indoor Hot Tub
- Non-Motorized Water Sports †Diving, snorkeling, kayaking, sailing, and fishing
- PoolThere are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
- Sauna †
- Spa †
Willow Stream is energy for life. We guide our guests on an energy journey to recover their body and balance. When nature joins forces with a human touch in a luxurious but lighthearted atmosphere, energy expands. This connection reminds us to keep personal harmony – an internal balance of mind and body.
Willow Stream Spa offers treatments based on local tradition and flora, ranging from signature experiences to uniquely Mayan legends featuring local herbs, essential oils, and extracts. The healing touches of our Willow Stream experience will guide you to renewing your energy.
- Teen programs †
-Sand castle competition
-Board games
-Boat Tour
-Ping pong
-Beach volleyball
- Tennis court
- Water activities †-Catamaran Guided Tour
-Beach Soccer Tournament
-Beach Volleyball Tournament
-Use of Kayaks, stand up paddle boards, sand toys and boogie Boards
-Coral Reef Snorkel
-Kite Surf
-Getaway picnic
-Van Dutch Yacht
- Playa Del Carmen
- Xcaret
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8372 reviews
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Oct 20, 2025Great stay again
We went for 1 week as a family with 3 kids and grandparents - this is our second time in the resort and we had a great time - accommodation is spacious and comfortable, beach and activities are plentiful and the service is great - our butlers Vanessa and Agustín made our stay exceptional. We will be back
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Oct 20, 2025
Amazing stay for mid-20s couple at the Fairmont
Fairmont mayakoba was amazing, from the time we got there to the time we left everything was top notch. We had been assigned our own “butler” (Jhovany) who was there to assist with dinner reservations, transportation, activities, ETC. The room was spacious and luxurious, we upgraded to a casita at check in and it was wonderful. There are golf carts that take you throughout the properly as well as bikes and great walking paths. The beach was very nice, from beautiful water to the best sand I’ve ever stepped on. We did the jet ski and snorkeling and both were amazing and decent value. Spa was amazing 10/10. Golf course on property was 10/10 and my caddie Yonny was amazing. We will definitely be back!!! The only downside was not much to do for a young couple at night other than have dinner or drinks at a chill bar but if you’re a big partier you’re probably not staying there anyways.
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Oct 19, 2025
Myakoba resort in Cancun October bliss
We were fortunate enough to go to the Maicoba in Cancun in October. It was a difficult decision because we didn’t wanna leave the colors of northern Michigan, but definitely enjoyed the warmth and the clear blue water of the Caribbean. We did have a few minor issues most of Moore due to the raccoons that visited us our first night therewent upon explaining to the front staff they quickly moved us to a second story and we didn’t have to worry about the uninvited guest in our suite we had two wonderful butlers, jjovanny and Marlon. they were very good at catering to our every needs. It is a very family, friendly resort very large but soon we were comfortable with the golf carts taking us from the beach to the main area. The one recommendation that I would have is at certain restaurants like the steakhouse. I would recommend that they do not have children served after 7 o’clock at night. It was sometimes uncomfortable with the noise of the children when you were trying to have a nice romantic evening with your partner daughter-in-law, a truly wonderful experience.
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Oct 19, 2025
Amazing!
Such an amazing place!! Our “butlers”, Ali and Edgar, were fantastic, helpful and attentive to our needs. We can’t wait to go back!
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Oct 17, 2025
Spacious Villa, Incredible Service, and a Perfect Riviera Maya Escape
We just finished a 4‑night, 5‑day stay at the Fairmont Heritage Place Mayakoba, and it was everything we hoped for and more. Our Garden Three-Bedroom Luxury Residence had an incredible amount of space—perfect for spreading out as a family—while still feeling cozy and welcoming. The private pool made it feel like our own little retreat in the middle of the jungle. The true stars of our stay were our butlers, Jhovany and Marlon. They were absolutely wonderful—always attentive, thoughtful, and somehow managing to keep everything running seamlessly in the background. From coordinating meals to helping with little details we didn’t even think of, they made our trip effortless. We loved exploring the resort’s dining options: La Laguna, Tauro, La Brisas, Hix Bar, and Fuego all offered delicious meals, and the cocktails at Cielo were a highlight of our evenings. The setting itself is magical—the lush jungle surroundings, the beautiful beach, and the sense of calm everywhere you go. One of the most memorable experiences was a private half‑day tour of the Mayan ruins at Tulum. It was the perfect balance of history, culture, and adventure, and a wonderful complement to the relaxation we enjoyed at the resort. Overall, our time at Fairmont Heritage Place Mayakoba was unforgettable. Between the spacious villa, the outstanding butler service, and the stunning setting, it’s a place we’d return to in a heartbeat.
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryThe state of Quintana Roo will be charging a government fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $35.00 USD (Plus TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $38.00 USD (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Hotel Deposit Requirements - A credit card imprint and photo I.D. will be required at check-in for telephone and incidental charges.
Hotel Spring Break Policy - Information is not available at this time. Contact the hotel for current policies.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions:
• High-speed internet Access
• Valet Parking (1 vehicle per room)
• Guided catamaran tour
• On-property birdwatching boat tour
• $20 Credit for Sweet Spot per room per stay
• $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
• $40 spa treatments credit per room per stay
• Beach volleyball, beach games, and competitions
• 24/7 on-property transportation via chauffeured golf carts
• Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
• Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
• Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. - Pet Policy : Pets Not Allowed