What We Love
- Get pampered at the world-class Willow Stream spa... we know you want to
- Treat your taste buds to seasonally inspired menus and decadent dining experiences
- Hit the greens at an 18-hole golf course designed by PGA great Greg Norman
Things to Know
The resort features 401 spacious guestrooms (including 34 ultra-luxurious suites)
Maximize your vacay hours by checking pick-up times on scheduled airport transfers
The resort is approximately an hour away from the airport
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- Brisas - Coastal Grill & BarVisually beautiful set on the Mexico - Caribbean Sea, Brisas features an a la carte breakfast in the morning. During lunch and dinner, Brisas opens itself to ocean breeze where our wood-fire grill offers fresh seafood, fresh meats and vegetables. A full-service alfresco bar & terrace wait.
- Cafe MayaSelect a variety of freshly baked goods, sandwiched, salads and desserts for on the go - Beer, sandwiches, wine, sodas, and other personal needs.
- El PuertoAsian cuisine using local Mexican ingredients make for a unique and exciting experience. Chefs make house-made dim sum, sushi, and antojitos in a casual-elegant ambiance. Sip from a list of Sakes & tequilas before or after dinner.
- Hix - Bar, Lounge & TerraceBreathtaking panoramic views of the water canals and The Rivera Maya landscape. Mayan for jaguar featuring an array of fresh cocktails, sushi and bar snacks. Grab a cocktail and take in the local wildlife from above.
- Ki' Beach Bar & Korean BBQMayan for friendship and Korean for yummy, Ki’ is a vibrant beach bar by day with a curated rum selection and fresh juice cocktails. At night an intimate Korean grill experience with your feet in the sand. Kick back and take in the ocean breeze while sipping your favorite tropical inspired cocktails.
- La Laguna
Inspired by our Mexican Heritage La Laguna is nestled in the mangroves and water canals of Mayakoba. It offers an abundant breakfast buffet or a la carte, lunchtime tacos, ceviches and elevated Mexican plates by night. The bar features several regional spirits from mezcal to tequila.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- BBQ/Picnic area†
- Bell staff/porter
- Bicycle rentals
- Boutiques/stores†
- Business services†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- BBQ/Picnic area†
- Bell staff/porter
- Bicycle rentals
- Boutiques/stores†
- Business services†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym†
- Family plan†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking†
- Water sports†
- Business Services†
- Internet Access†
- Contact Hotel for details.
† Fees may apply
- Bike rental
Ride a bike throughout the resort with your family.
Mayakoba natural trail bike guided tour.
- Children's program †
-Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
-Movie
-Socks War
-Iron Kid
-Jenga
-H2O Olympics at pool
-Happy nature walk
-Paper flowers
-Sand castle competition
-Board games
-Ping pong
-Boat Tour
-Recicling maze
-Jungle maze
-Complimentary cookies
-Beach sports
-Ginger bread house decoration at kids club-Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
-Movie
-Socks War
-Iron Kid
-Jenga
-H2O Olympics at pool
-Happy nature walk
-Paper flowers
-Sand castle competition
-Board games
-Ping pong
-Boat Tour
-Recicling maze
-Jungle maze
-Complimentary cookies
-Beach sports
-Ginger bread house decoration at kids club - Dancing
- Direct access to a beach
Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas.
- Fitness center on-site †
-Willow Stream Spa
-Stretching
-Sun Salutation Yoga
-Bootcamp
-Core Workout
-Cardio Salsa
-Aqua Yoga
-Vinyasa Yoga
-Beginners Yoga - Golf †
Nature created the serenity of the tropical forest and the power of the mesmerizing sea. Greg Norman modeled nature’s gifts into 18 championship holes, and a golf story to live over and over again. El Camaleón Mayakoba hosts the Mayakoba Golf Classic every year, an official PGA Tour event.
Play where the PGA Tour professionals play! Book your tee time and enjoy exclusive rates for guests staying at Fairmont Mayakoba.
Transportation provided on a complimentary basis from our main lobby to El Camaleón.
- Hot tub1 Indoor Hot Tub
- Non-Motorized Water Sports †Diving, snorkeling, kayaking, sailing, and fishing
- PoolThere are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
- Sauna †
- Spa †
Willow Stream is energy for life. We guide our guests on an energy journey to recover their body and balance. When nature joins forces with a human touch in a luxurious but lighthearted atmosphere, energy expands. This connection reminds us to keep personal harmony – an internal balance of mind and body.
Willow Stream Spa offers treatments based on local tradition and flora, ranging from signature experiences to uniquely Mayan legends featuring local herbs, essential oils, and extracts. The healing touches of our Willow Stream experience will guide you to renewing your energy.
- Teen programs †
-Sand castle competition
-Board games
-Boat Tour
-Ping pong
-Beach volleyball
- Tennis court
- Water activities †-Catamaran Guided Tour
-Beach Soccer Tournament
-Beach Volleyball Tournament
-Use of Kayaks, stand up paddle boards, sand toys and boogie Boards
-Coral Reef Snorkel
-Kite Surf
-Getaway picnic
-Van Dutch Yacht
- Playa Del Carmen
- Xcaret
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8461 reviews
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Jan 10, 2026Gaia Restaurant
I can not begin to tell you how amazing our fairmont experience was. You must go to the Gaia restaurant and hopefully you will be lucky enough to have Cesar as your waiter. His friendly demeanour and expert suggestions from drinks, appetizers, to our main dinner he made our dinner experience unbelievable. Thank you Cesar
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Jan 10, 2026Great service and food, cold pools and lots of seaweed on beach
We're a family of four (two teens) who visited the Fairmont, all inclusive plan. We have stayed at other all-inclusive 5* properties in the past. This hotel is better for families with young kids, and couples who want a quiet vacay. We would have enjoyed some night music, shows, activities, something! Pros and cons: PROS: --Friendly service everywhere (except at check-in, strangely). Helpful concierge and great staff overall --Delicious food, even for vegetarians. Breakfast was great. --Beautiful grounds, appreciated having bikes for getting around --Nice to have 2 queen beds --Nice spa treatments -- nothing amazing, but nice enough. Go early to use the jacuzzi and steam room. Book in advance. CONS --Really surprised none of the recent reviews have mentioned the huge quantities of seaweed that make walking along on the beach, swimming close to the property, impossible. This was really disappointing despite their efforts to manually remove the seaweed -- made very little difference despite their hard work. -- Cold/unheated pools! --Eco hotel so no maps or info guides available on paper. At check-in I wasn't told what free activities were included, for instance. You have to download the app, which is not so great. I wish they had mentioned some of the activities taking place on a TV screen in the lobby. I missed a few things I would have enjoyed (like ritual ceremony at spa, dance at cenote). Also, there are no activities in the evenings (shows, music, etc). --We ate one meal that wasn't included in our all inclusive plan at Saffron, a Thai restaurant at Banyan Tree. The waiter refused to accept they got our order wrong, told us they would remove the unordered item from the bill, and didn't follow through. We paid over $400 for a vegetarian meal for four people with 2 appetizers, 3 mains, and 1 dessert (no alcohol, only water). Unbelievably overpriced. --Tennis course hire is $80 per hour! Golfing is extra, as are most activities. --Whopping resort fee added at the end. This felt unnecessary after what you pay to stay here. TIPS --The free boat ride is included -- 30 mins long, very relaxing. Book in advance. --A free Catamaran ride for 3 people is included. Book in advance. --Make your restaurant reservations in advance before you go. Some restaurants are closed on certain days.
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Jan 10, 2026
Excellent service, perfect place to stay
⭐️⭐️⭐️⭐️⭐️ We stayed at Fairmont Mayakoba and absolutely loved it. From the moment we arrived, everyone was very kind and welcoming, and the service was great during our entire stay. The rooms were beautiful and surrounded by the jungle. Sitting on the balcony and listening to the birds and nature was one of my favorite parts—it felt very peaceful and relaxing. The beach was amazing. The water color was incredible and honestly one of the most beautiful beaches I’ve ever seen. Being there felt special and very different from other places. I especially want to mention Alfredo, the golf cart driver who took us back to the resort, He was very friendly and helpful. He explained the activities in Mayakoba and gave us great restaurant recommendations. He really made our stay even better. We truly enjoyed our time here and would definitely come back. I highly recommend this hotel.
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Jan 09, 2026
New Years Trip
Family of 4 stayed during new years and had a fanatic experience. Despite a busy time, the hotel is large enough it never seemed too crowded. Highlights included biking around hotel, snorkeling, terrific meals at multiple restaurants, tons of staff. Our butlers Daniel & Alejandro took extra care of us with wake up texts and arranging all of our meals. They even made my wife’s birthday extra special!
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Jan 08, 2026
amazing hotel
Five-star resort, even better service — Fernanda -our Butler was outstanding Our stay at Fairmont Mayakoba was fantastic from start to finish. The resort feels like a true escape: gorgeous surroundings, calm atmosphere, and a level of care that you notice in the little things. The staff are consistently kind, welcoming, and quick to help.
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryThe state of Quintana Roo will be charging a government fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $38.00 USD (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Hotel Deposit Requirements - A credit card imprint and photo I.D. will be required at check-in for telephone and incidental charges.
Hotel Spring Break Policy - Information is not available at this time. Contact the hotel for current policies.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions:
• High-speed internet Access
• Valet Parking (1 vehicle per room)
• Guided catamaran tour
• On-property birdwatching boat tour
• $20 Credit for Sweet Spot per room per stay
• $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
• $40 spa treatments credit per room per stay
• Beach volleyball, beach games, and competitions
• 24/7 on-property transportation via chauffeured golf carts
• Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
• Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
• Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. - Pet Policy : Pets Not Allowed