What We Love
- The cabanas are sprinkled throughout the entire property, so you can lounge on the crisp, white beds along the beach, poolside or in the garden.
- The crystal-clear water of one of the most breathtaking beaches in the world.
- The gorgeous, expansive open-air Sky Terrace to host weddings and private events.
Things to Know
- The resort offers endless opportunities for both relaxation and adventure.
- Enjoy 10 restaurants serving a variety of delicious cuisine, and 11 bars for daily entertainment in paradise.
- Get pampered in one of the largest spas in the Riviera Maya.
Kick off your shoes and tangle your toes in the silky sands of Kantenah Beach at El Dorado Seaside Suites, By Karisma on the Riviera Maya. Trendy, barefoot elegance meets gourmet cuisine at this adults-only, gourmet resort, where guests are pampered from their taste buds down to their toes. Starting with champagne during the seated check-in and transportation to your suite via golf cart, all-inclusive luxury is the byword at El Dorado Seaside Suites, By Karisma.
From the luxurious suites complete with welcoming amenities like 24-hour room service as well as swim-up pools in the exclusive infinity section, the rooms will wow you.
Spend your days under a beach cabana with a beach butler waiting to tend to your every need, including treating you to some afternoon champagne. If you’re more of a pool person though, there’s plenty of poolside luxury to enjoy as well. You can take a dive in the three shimmering pool all complete with a swim-up bar, so you’ll never be without your favorite marg!
The food alone here will take your breath away. With several different gourmet dining options, your taste buds will take a trip around the world with an array of international cuisine. You can also hop over to the resort’s varied bars for a night of drinks and never-ending fun. This spot truly has it all for every type of True Beach Lover!
This hotel is All-Inclusive
- Breakfast, lunch, dinner and snacks
- Unlimited local and premium brands of alcoholic and non-alcoholic beverages
- Mini bar restocked once daily with soft drinks, water and beer
- Daily and nightly activity program with live music and shows
- Complimentary Wi-Fi
- Non-motorized watersports: kayaks & snorkeling gear
- 24-hour room service
- Use of sauna and steam bath at the spa*
- All taxes and gratuities
Get MORE perks from your getaway to El Dorado Seaside Suites. Now through all of 2020, Karisma guests will get these additional perks exclusive to CheapCaribbean customers:
- Preferred room assignment for guests staying in Infinity Building.
- Preferred restaurant seating.
- Gourmet tasting experiences included.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3665 reviews
Very nice Hotel
Location : 1 hour from the airport ( we had only 3 stops do go for ) Staff : friendly and plentiful ( always willing to help and plenty of smiles ) Beach : so so Pools ; fantastic Premises : nice vegetation and easy to get around either on foot or with the little carts. Food : gourmet type
February 2020 - Amazing Holiday
Me and the Mrs stayed at the El Dorado Seaside Suites for 10 nights in February 2020. The hotel is immaculate, the ground staff are constantly keeping the place spotless. Every person you meet or bump into has a smile on their face and it makes for such a nice experience. We stayed in one of the Swim-Up Junior Suites and it was perfect. After a day at the beach or off doing excursions, we came back and just relaxed in the pool, with its own swim-up bar. The rooms were a good size, with a huge Jacuzzi tub, although we didn't use that too much. Room service was really nice too, we arrived relatively late on our first night so just ordered room service and it arrived in less than half an hour and it was delicious. Mini Bar in the room was restocked every day too. The variety of restaurants on the resort are really good, the Mexican as you would expect was a real highlight. There are a couple of people who made our trip amazing. Marta (Martha) not sure but she worked on the beach and brought us drinks all day and was just the nicest person, so friendly. On the beach, there is a shack where you can organise excursions. Irvin (will add pictures) organised a night for me and the Mrs to visit Coco Bongo's in Playa Del Carmen and it was honestly the best night out we have ever had. The prices for the excursions booked through Irvin and his team are the same, if not cheaper than booking through the TUI Rep at the front of the hotel, and for literally the same experience. The coaches that take you to and from the hotel are shared between the TUI guests and the guests just booking directly with Irvin. We have booked to come to go back again in March 2020 (if the world is back to normal) and we really can't wait!
It was a great place to relax and enjoy some girl time with friend I hadn't seen in awhile. The accommodation were wonderful. The staff was very attentive. The pool and bar staff made the days fun. We always have a beach or pool chair of pool. We met a lot of guest so a very friendly atmosphere and good people at the resort . You could walk to most place for lunch or dinner but they did provide a golf cart shuttle service which was nice a the end of the night. Food was excellent. They had a Mexican night with a very large mariachi band. Very festive night. Room service was nice and quick.
A perfect getaway for couples or friends
I was extremely happy with my stay! We were in a swim-up pool suite facing the sea, and the room was gorgeous, nice and big, and well appointed. There were just two very minor drawbacks in terms of the room: 1) when you use the swim-out feature, there's no way to lock your sliding door behind you, so you just don't want to venture out too far or for too long (the swim-up bar is conveniently located for you to grab drinks and then head back to your patio area); 2) the bathroom door swings both inwards and outwards and there's no lock on it (but it can stay open on its own), so if you have friends over to your room, make sure you set up a rule that if the bathroom door is closed, someone is in there! As for all the other features, I couldn't have been happier. Transportation around the resort was really convenient - the carts run pretty frequently so our longest wait was about 5 minutes. The food was excellent - lots of different options in terms of food type and restaurant type. We went to buffets, sit-down restaurants, fancy restaurants, outdoor patios, pubs - everything was excellent, and the staff was all very attentive and friendly. If we asked for something they didn't have, they substituted it with something very close and didn't make us feel badly about asking! We had Italian, Mexican, Asian and other international foods - very happy with all of them. Definitely make reservations with your concierge at the beginning of your stay for any restaurants that require them - we almost didn't get into the restaurant we wanted to try most because we booked only a day in advance. The shows and entertainment were great - we went to a fire show and a circus show. The performers are very talented and it's good entertainment for all ages. Activities like poker, trivia and foam parties in the pool kept us occupied during the day when we weren't lounging around. The nightlife is also good, but I would say they could use a few more late-night options - most of the bars closed by 10pm. But the ones that were open later were good - one was a pub with things like live music, karaoke and a pool table, and the other was an outdoor bar with live music and a great dance floor. If I can go back someday, I will try the spa - I read good things about it, but didn't have a chance to go. Overall, I definitely recommend this resort. It's perfect for a couples' getaway or for a group of friends. Stay longer than a week, if you can!
Absolutely perfect! Cannot wait to return
From the time we got dropped off at the resort the staff was welcoming, friendly, and accommodating. The place was immaculate. Front desk check in process was seamless, and the bags were taken to the room for us. Shuttles around the property were often, and convenient. Got to know the drivers, and they always made sure everything was ok, food was good, and we have everything we needed. Food was amazing, room service was quick, and delicious and free. We stayed in the infinity side, but we enjoyed both sides for different reasons. Very relaxing, weather was perfect, absolutely zero complaints about the property except the beach. I'm assuming that's why they built the infinity section how they did, because the beach immediately in front of that section is very to my and uncomfortable to walk down. However a short shuttle will take you to the other side of the resort which had a decent beach. But we didn't care about that as we were fine with the pools but if you're going there for the soft sand and amazing beaches, you may have to travel off-site.