El Dorado Seaside Suites, a Spa Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

6454 reviews

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  Seaside Suites

  Well, what a holiday, 1st time in Mexico and you didn't disappoint. The hotel Seaside Suites was spotless and always being cleaned and had so many friendly staff who always said hello, even down to the people moving the seaweed away, go knows where they move it to but they were fighting a losing battle all day wheelbarrow after wheelbarrow, they even brought a JCB in. Food was also plentiful and we ate most days at another seaside market (buffet) The only place we didn't eat was the Mexican restaurant as we were told it was closed for refurbishment but we never saw any workers in there. Not to worry. Drinks were mainly named but I drank cocktails most days so who noticed the cheaper spirits when mixed, Miami Vice was my go-to but I tried a mudslide, a cocktail in a plant pot (don't know the name) and a Cosmopolitan. Golf buggies were being driven around to take you to different places on the resort just tell them where you need to be. We went to Marona Beach for our first excursion and did a catamaran trip and snorkelling with food as a bonus and no seaweed so well worth it and the food they had there was right up there with the best of them and to finish off the day we got to stay for a few hours after enjoying the sea and the beach, I'm not a beach kind of girl but was a great day only about 30 to 45 minutes from the hotel back towards the airport. We also did a 3 in 1 day trip to Tulum archaeological site (hot day) but dont take a plastic bottles as they don't allow them inside but do allow the reusable bottles which we didn't have but needed, Snorkelling for sea turtles and Cenote which was a inside a cave where we got to jump in and swim around masks and life jackets were supplied for both and thanks for Caesar for taking us around and pointing out the Sea turtles if we weren't by one, got to see about 3 or 4 feeding and coming up for air. Amazing day 45 minutes away from our hotel in the other direction, Oh and food which was bread/pattie, bean juice with rice and a choice of chicken pork or veg and a free cordial drink but you could buy other items. The only small downsides for me were the 1 and a half hour transfer going to the resort with only 1 drop off. I don't know why it took that long as coming back it only took an hour and the smell of the seaweed which was always bad up by the Palm side of the resort and you wouldn't go in the sea because of it, don't think they stopped you but to be honest we didn't try. The weather was great on our first full day it rained from 11 till about 4 nonstop and I thought we could have stopped at home lol but it didn't rain again but God was it hot but that's what we go away for to be warm and enjoyed every bit. Would we return OH yes we will be back but in September after the seaweed has gone away or is less frequent.

  Jul 08, 2025
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  The Perfect Honeymoon Paradise

  Me and my wife went to the resort for a 2 week honeymoon get away during May. We absolutely loved the entire resort. It was very easy to navigate around the complex, we felt incredibly safe and secure (guards on the front gate constantly checking the name and room number whenever you left and arrived back at the complex). The rooms were a perfect size, for us 2, and could have easily accommodated another person due to the sofa. The balcony was decently sized with a great view of the premium pool and sea view (easy to see from the 6th floor) The only problem with the balcony, being that high up, it meant that any time there was rainfall, it became soaked and often took a while to dry. All of the staff around the complex were incredibly friendly, nearly all saying hello whenever you walked past, or those driving the carts around always stopping to ask if you needed a lift anywhere. The staff who were in the Seaside Market & Arrecifes (buffet restaurants) were extremely friendly and helpful, with Hugo and Jesus being big standout there as they always recognised you, took time out of their busy day to ask how you were. Additionally, Cristiano and Lizbeth at the premium pool were always on hand to come round and make sure you were always stocked with a drink and were also very friendly and attentive. There are plenty of restaurants around the complex. We would both highly recommend Klay Talay (a Pan Asian restaurant) and Mia Casa (italian), however both are on booking, and tend to get busy, so you will need to book them well in advance, preferably on arrival. However, Seaside Market was always open for breakfast and dinner as a buffet restaurant, which had themed nights. There was also a BBQ on the beach on the Suites side, with the Palms side having a stand for Pizzas, Burgers, Hot Dogs, Nachos and Burritos, as well as a Taco station just by the Arrecifes restaurant that was open for lunch. If you didn't want to sit down in a restaurant, the main square outside the lobby had a bar and Taco Station open in the evening, with some form of entertainment. Furthermore, the beach had 2 themed nights: BBQ on the beach on Tuesday with a fire show and Mexican Night on the beach with a mariachi band on a Friday. We would definitely recommend this hotel and resort, and we will be making plans to return again in the future.

  Jul 04, 2025
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  Exceptional Service and Incredible Food – Thanks Ricardo!

  We had the absolute best lunch experience at Driftwood Restaurant, and we owe a huge part of that to our amazing server, Ricardo Renteria. His service was truly top-notch—attentive, friendly, and made us feel welcome every single day. We ended up coming back every day for the coconut shrimp, fish tacos, and ceviche—hands down the best we’ve had anywhere. Everything was fresh, flavorful, and beautifully presented. Ricardo made our lunches feel special, always remembering our favorites and checking in with genuine care. If you’re visiting, ask for Ricardo! He went above and beyond to make our time at Driftwood memorable. Can’t recommend this place—and him—highly enough.

  Jun 30, 2025
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  El dorado is a must

  Maria, Luis and Jose really made our trip fun and memorable. We got given away as prizes for fun, watched everyone laugh and dance and haven’t stopped smiling all week. The seaweed wasn’t an issue because of how fun our time at the pool was! Thank you so much

  Jun 29, 2025
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  June 2025 Stay

  We had such a great experience during our vacation. From the amazing welcome and care by the conceirage team, including our personal conceirage Diego, to the great staff including the bartenders at Seaside pool bar, waiters at Driftwood, our VIP waiter Javier, to the staff at the spa especially Maria, Miriam and Yesenia, our stay was amazing. The swim up poolside near Building 7 has some rust spots and the smell of the seaweed was unpleasant, but that's nature. The grounds of El Dorado is beautiful. We really enjoyed the fire show and amazing acoustic singer. The food was great and had generous portions.

  Jun 28, 2025