Hotel Promotions
More Inclusive: Complimentary Roundtrip Amstar Transfer from CUN Airport, Tours, & More…
More Inclusive Inclusions:
  • Transfers: Roundtrip transfers from Cancun Airport to the hotel and back.
  • Catamaran & Reef Snorkel: Experience the refreshing sea breeze on a catamaran trip while exploring the crystal-clear waters of the Caribbean Sea.
  • Access to Themed Water Park: Enjoy unlimited fun at our exciting themed water park.
  • Maroma Beach: Relax on one of the world’s most beautiful beaches in Riviera Maya. Enjoy the Beach Club, indulge in a delicious brunch with over 20 stations, and participate in activities like snorkeling, paddleboarding, and kayaking.
  • Eco-Touristic Ranch: Immerse yourself in nature, take a refreshing dip in a crystal-clear cenote, and interact with our rescued animals.
  • Cenote & Underground Expedition:  Access to the cenote and explore the underground expedition.
  • Amstar Tours Transfers: Includes round-trip transportation from the hotel to the activities.
Important Information: Availability is limited. For more details and reservations, please visit the More Inclusive Concierge Desk located in the hotel lobby at check-in.

Applicable Dates:
Booking Dates: 26 Mar 2024 to 31 Dec 2025
Travel Dates: 01 Apr 2024 to 31 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Arrecifes

    Serving breakfast, lunch and dinner.

  • Beach Barbecue
    Located in the middle of the beach offering a different theme of delights every day such as Paella, hamburgers & hotdogs, chicken, and shrimp skewers, and more. Guests can dine seated on the wooden picnic style benches whilst soaking up the Caribbean rays and receiving an impressive view of the ocean.  A great variety of international cocktails and drinks are available.
  • Culinarium
    Enjoy a perfect world of tastes, sights, and smells to delight the senses from our extensive à la carte menu for breakfast, lunch, or dinner; each preparation is full of flavor and creativity.  Join us for pre-dinner drinks with our wide selection of shaken Margaritas.
  • Culinarium Restaurant
    Latin Fusion Cuisine.
    Breakfast and lunch a la carte.
    Open for dinner a la carte from 5:30 pm to 10:00pm.  Margaritas menu available

    To enhance your dining experience our restaurant dress code is strictly enforced for dinner. No T-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals

    All restaurants are non smoking.
  • Driftwood Gourmet
    To satisfy any cravings this oceanfront restaurant offers a variety of mouthwatering sandwiches, veggie dips and delectable healthy salads. This sea front restaurant is a vibrant celebration of food, energy, and music and beach life. Refreshing and unpretentious, the outdoor BBQ offers succulent burgers for those who want to maximize their time in the sun. Driftwood is located next to the main pool in front of the beach.
  • Garcitas Swim Up Bar
    Located in the Premium Section, will pamper you with delicious bites
  • Gourmet Pub

    An array of  creative  dishes  inspired  from  all  over  the world  including  Shepherd’s  pie,  Fish  &  Chips,  Beef Meatballs, Baked Rice Pudding,  in fine quality presentations invite you to  enjoy  and  share  a  wide selection of food  in a  wonderful rustic, relaxed environment.  This urban restaurant is an absolute can’t miss!

  • Klay Talay Restaurant

    Blends a variety of Asian styles into a fine fusion of Oriental cuisine. Open for dinner only.

    Reservation required.

  • La Carreta
    Mexican a la carte specialties. Open for dinner
  • Mezcalito
    The style is rustic. The space is inviting. The drink is Mezcal. Named after one of Mexico’s favorite liquors, Mezcalito is located in the main lobby, and welcomes you with an assortment of high-quality liquors, as well as virgin cocktails.
  • Mia Casa
    Contemporary Italian Cuisine.
    Open for dinner a la carte from 5:30 pm to 10:00pm. Air conditioned.
  • Sandwicherie
    Wood-fired oven pizzas served to order, along with a selection of Angus burgers, burritos, fresh salads, ice cream and other light snacks.
  • Seaside Market
    Guests can choose from a welcoming, lavish food display featuring cooking stations for breakfast. Preparations range from imaginative salads, mouthwatering main dishes, irresistible home-baked bread, and patisserie to satisfy every palate. This restaurant offers a journey through the world's different cuisines with an environment that reflects the passion of the chef. Located at main lobby.
  • Swim-up Oceanfront Bar
    Serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full premium drinks. Craving a drink while lounging? Don’t lift a finger – our poolside waiters are ready to serve your favorite drink. Located at the main pool in front of the beach.

  • Various Lounges/Bars

    BAR LAS GUACAMAYAS:
    Bar with swings. Located next to Los Arrecifes serving your favorite cocktails with tropical music under a traditional palapa.

    SWIM UP BAR ARRECIFES:
    Swim up bar. Lively pool bar to enjoy all kinds of drinks.

    BAR LOS COTORROS:
    Bar with swings. Located at the relaxing pool.

    GUACAMAYA LOUNGE:
    Seaside lounge offering live music and views of the sea.

    KANALOA BAR
    Located in the infinity section.

    SWIM UP BAR COLIBRI
    Swim-Up Bar pool bar to enjoy all kinds of drinks.

    SWIM UP BAR GAVIOTA
    Swim-Up Bar and lounge in the heart of the hotel. Enjoy all kinds of drinks.

    LA CANTINA
    Indoor bar at the Mexican Restaurant. Wide selection of tequilas

    MARGARITAS BAR
    This margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant.

    DRIFTWOOD BAR

    Enjoy your favorite drink and the service of our poolside waiters. Located in the Driftwood BBQ Corner.

On-Site Amenities
  • Exercise gym†
  • Spa†
  • Tennis court†
  • Water sports†

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Non-Motorized Water Sports

    Kayaks - Paddle out past the sandbar and float along with current as you look back at the stunning landscape. Explore every inch of the coastline. From the reef to the deeper, dark turquoise waters.

    Snorkeling gear is also available to guests.

  • Pool

    El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.

    - Cotorros*
    - Arrecifes 
    - Colibri** 
    - Gaviotas** 

    *Features a Jacuzzi
    **Features a lazy river

    Also featuring an additional pool in the infinity section, with a Swim Up Ocean Front Bar.

  • Sauna
  • Scuba diving †
  • Spa †

    Náay Spa is inspired by Mayan and worldwide traditions, philosophies, and modern techniques. Offering signature spa treatments including massages and facials.

  • Tennis court

    Hard surface tennis court, rackets and balls provided free of charge at the front desk.

  • Volleyball
    Head down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat. Then take a plunge in the ocean to cool off
Off-Site Recreation
  • Golf †
    Golf Course located within 10 Miles of Property.
On-Site Attraction
  • On-site Entertainment

    Daily and nightly activity program with live music and night entertainment

Off-Site Attraction
  • Playa Del Carmen
  • Ruins of Tulum
  • Xcaret
  • Xel- Ha
  • Other Local Attractions
    Chitzen Itza Piramides, Cozumel Island

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14283 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    THIS IS YOUR SIGN TO BOOK THIS RESORT!

    Couple, 30s, Niagara ON - Monday through Friday trip Okay, this was our first time to Mexico, and to be honest, we were pleasantly surprised. We had heard lots of great reviews but then also "warnings" from people who had never been there. I rarely go on all-inclusive trips because if I read 1-2 bad reviews, I get too nervous to book. So if you are like me, read on! This resort is stunning. The landscaping, trees, facilities, beaches, pools, restaurants, etc., are clean and pristine. All the staff work so hard to maintain this resort. Our entire stay was organised, and the staff were happy to answer any questions. We felt very safe the entire time. We booked our shuttle through Lomas Travel, which was straightforward. When you get through the airport, there are lots of shuttle and taxi companies looking for your business, but the Lomas team was easy to find with their turquoise outfits. Our ride was about an hour and 20 minutes, but it was a breeze with the kind drivers and coordinators. From there, we were greeted at the resort with a margarita and info from the concierge team. The resort itself has multiple pools and areas to relax throughout the day. There is no need to get up early and "reserve spots"; they have signs there to ask you not to. There are cabanas and beach chairs at all the pools, as well as on the beach. The bartenders are all very friendly and work hard - make sure you bring money to tip , they deserve it!! This goes for servers, cleaners, etc. The restaurants are delicious - we went to the Mexican one twice, because it was so good. We went to the pub and got a bunch of different dishes - the chicken wings and fish and chips are great. We booked a candlelight dinner for our last night, and each got tomahawk steaks - they were massive. This experience we paid extra for, but we were happy to with the experience. The breakfast buffets are full of different foods such a fruit, salads, breads, sandwiches, and some sort of meat like a plank of salmon, roast beef, etc. They have some sort of evening activity each night - we went to the fire show, which was my favourite! During the day, you can do a morning beach yoga, pool aerobics, off-resort activities like the cenote, tequila tasting, etc. We didn't do any of these as our trip was short and we wanted to enjoy the resort - we spoke with others who really enjoyed the excursions!! Our ONLY downfall was that we are big hockey people, and we went during playoffs - they have a sports bar with TVs and will put on whatever game you want, plus pool, ping pong, etc., but it's all indoors. We would have loved to sit at an outside bar with TVS to enjoy the weather. Some final tips - Some of the restaurants have a dress code for dinner, so no bathing suits/ beach covers, etc. - Sunscreen is $50/ bottle at the gift shop - try to bring some that fits in your luggage Overall, I would recommend that anyone go to this resort, get to know the staff and enjoy the beautiful scenery!!

    May 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best time

    Benjamin, Lu Lana, Luis, Abraham, Angel an Leandro Had so much fun! Great events. Loved the water Zumba and bingo! Loved the shuttle as a great transportation option! Included excursions were a definite bonus! Great food at each of the restaurants we ate at. Smaller portions at restaurants but worked well for eating more frequently.

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Entertainment

    El Dorado Seaside Suites has been such a wonderful experience. The entertainment team was fantastic. Luana, Benjamin, Angel, Abraham, Leandro and Luis made every day really fun and there was always something to do. The food was good at a lot of the restaurants, but the best at the Asian and Italian restaurants. The Culinarium was also great for breakfast.

    May 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun

    Lunana and Benjamin were amazing! We love our lizard we made :) the activities at this resort are amazing. The rooms are very nice and the food is really good! Angel, Luis, leandro and Abraham were funny too. Our favorite show was the fire night show

    May 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Viva Mexico!

    Return trip for my partner and I BUT this time we brought the fam!! Our experience was beyond our expectations! Lovely beach, delicious food, accommodations (we stayed in palms swim ups this time) and staff ❤️ Luis is the such a bright light and so welcoming / entertaining - we did (almost) all of the activities he hosted! The entertainment /activities team are so wonderful and engaging!! Benjamin, Luana, Angel and Maria, thank you for making everything you host so fun - Excellent service from our concierge staff and team - Mirabel, Andreas, Marilyn - thank you for all your support this week! Our Bartender Amigos - signor Jesus and Sergio - you guys are the best!! We will miss you dearly, thank you for the delicious drinks and endless laughs!! Special shout out to our room service Amiga, Maribel! You're so sweet and lovely, thank you for all the cute creatures and beautiful smiles each day ❤️ Last time we visited we said we will definitely be back, and I think it's safe to say the sentiment remains the same!! 😜 Viva Mexico! Viva El Dorado Seaside Palms

    May 07, 2025
Hotel Advisories
  • AdvisoryImportant Note: The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.
  • AdvisoryImportant Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Guests at the El Dorado Seaside Palms have full exchange privileges at the El Dorado Seaside Suites. Note, for access to Hidden Beach guests must obtain a day pass.

  • Pet Policy : Pets Not Allowed

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