What We Love

  • The resort boasts a 76,000 sq. ft. state-of-the-art hydroponic greenhouse so most of the dishes are created with fresh, local and sustainable products.
  • This adults-only escape haven allows for the best romantic getaway with no kids in sight.
  • Head to the Culinary Theatre for the resort’s monthly culinary series where food and wine become the main attraction in a delectable performance. 

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The resort is only 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen and 30 minutes away from golf courses and stunning natural cenotes.
  • The resort’s Gourmet Inclusive® Experience has dietary accommodations for guests with allergies or vegan, vegetarian and gluten-free diets.
Take a trip to romance along the shores of Playa del Carmen at this Gourmet Inclusive® resort. Voted one of the Conde Nast Traveler Readers’ “Top 100 Hotels in the World,” El Dorado Royale offers an adults-only, all-inclusive plan that pampers your palate while you swim in AAA Four Diamond luxury.

All-inclusive means a stress-free getaway: drinks, food and activities at your resort are included in the price of your vacay! Stroll hand in hand with your significant other along the resort’s secluded sands or lounge at one of the resort’s 12 freshwater pools. Eight gourmet restaurants and snack bars tempt your taste buds with selections like the lobster lasagna at five-star D’Italia or dine with a nice view at La Fondue or Pacific Rim. 

The resort offers suites with private plunge pools that lead to the lazy river and a jetted tub. You may never want to leave your room, but if you do, be assured paradise is waiting. 

All-inclusive features include:

  • All meals and snacks A la carte
  • Unlimited local alcoholic beverages and soft drinks
  • 24-hour room service food and drink
  • Taxes and gratuities for all plan inclusions


Riviera Maya - Beach
Cancun, Mexico (CUN) : 21 miles

Property Information

Year Built: 2000
Last Renovation: 2007
Floors: 3
Total rooms and suites: 478


Resort Details


Guests can enjoy a huge variety of restaurants and bars at this resort.
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The resort provides complimentary Wi-Fi, room service and more to meet the needs of every guest.
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Water sports, bike rentals, tequila tastings and more are available.
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Hotel Advisories

Advisory Important Note: Although the hotel offers over a mile of sandy white beach, some of the area is not swimmable due to protected coral. There is a swimmable area and also a unique natural saltwater pool on property.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 14516 reviews
  • 5.0 star tripadvisor rating
    Great spot to relax!

    This destination was recommended to me by a coworker and it did not disappoint! All the staff on property went out of there way to greet us each day...beach was great, plenty of pool choices and of course food and drink was great!!

    Jun 29, 2020
  • 5.0 star tripadvisor rating
    Love this Hotel! 💛

    Everything about this hotel is first class!! I cannot find any faults at all. We really enjoyed having a long beach front to walk along in the evening after having a really enjoyable meal at one of the top class restaurants. My favourite thing though are the staff who are all wonderful!!

    Jun 22, 2020
  • 5.0 star tripadvisor rating

    This resort is excellent except after a few days of being there you will get a notice from your concierge that they would like for you to stop by, do not agree to this. They will then take you on a trip around the resort then back to their offices and try to persuade you to join their exotic club, DO NOT DO IT!!!! They will tell you that you will save over 70%, not true, travel agents have better rates! They keep you there, trying their hardest to get you to sign, give you alcohol, give you a swim out casita, promise you the word, this is not true. The percentage off is on the Karisma prices, not your everyday travel agent savings. The casitas are not for sapphire members, you can go there but you have no privileges. The resort otherwise is outstanding! The water is a has a lot of coral so hard to be in without getting hurt or stepping on coral. The only downfall is the wasted day of them trying to get you to join the club, just don't do it! It was a wasted day, we have not used our membership and we have had it for 2 years now. Most of the sorts are not adults only, Azul resorts the kids can come over to all of the restaurants. No preferred club! You have to be a member to be in the private area, otherwise known to other resorts as the preferred club.

    Jun 11, 2020
  • 5.0 star tripadvisor rating
    Wonderful resort

    Excellant service. Every staff member went out of their way to make sure your stay was perfect. Rooms were always sparkling clean. Great variety of restaurants. Even relaxing days just by the pool were outstanding with the employees service and caring.

    Jun 09, 2020
  • 5.0 star tripadvisor rating
    1st Time Excellece

    Very relaxed and a wonderful place. Make reservations quickly for the restaurants you want. Everything else was very easy and smooth. All the staff went out of their way to be friendly and courteous. As a first timer in Mexico, it could not have gone better.

    Jun 09, 2020