What We Love

  • The majestic Palancar Reef is only .62 miles from the shoreline.
  • Restaurants, bars and room service are all included as part of the popular all-inclusive plan.
  • Free Wi-Fi is available in the lobby area for all guests. 

Things to Know

  • The resort is located near the northern hotel zone, close to all the action but the perfect place for a quieter family vacation.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The Cozumel Country Club is across the street from the resort and 10 minutes away from the airport and downtown pier.
Hotel Promotions
Special Inclusions
Guests will receive the following:

• Daily free Snorkel Gear From 9:00 to 14:00
• Daily free guided Snorkeling Tour at the hotel Coral Reef Zone
• Free entrace to Mr. Sanchos Beach Club
• 15 % discount in Body Treatmets at the SPA

Important Information: Please see the front desk for redemption procedures.
Applicable Dates:
Booking Dates: 25 Jun 2025 to 30 Jul 2025
Travel Dates: 25 Jun 2025 to 20 Apr 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon, Anniversary, Birthday Amenity
Guests celebrating their honeymoon, anniversary, or birthday with us will receive a complimentary detail.

To receive this offer, please email reservations before arrival at: rsv@hotelcoz.com.

Important Information:  Additional information or proof may be required.
Applicable Dates:
Booking Dates: 02 May 2024 to 25 Dec 2026
Travel Dates: 02 May 2024 to 25 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Breakfast, lunch, dinner buffet or a la carte from 7am-10pm. Dinner a la carte at the specialty restaurant from 5pm-10pm.
• Snacks from 11:00 a.m. – 6:00 p.m.
• Unlimited Domestic and International brands from 7:00 a.m. – 11:00 p.m.
• Activities:  kayaks, snorkel, diving lessons at the swimming pool, bicycles, Aqua Aerobics, beach volleyball
• Kids Club for ages 5-11 starting at 9:00 a.m., ending at 5:00 p.m.

Important Information:  Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 02 May 2024 to 25 Dec 2026
Travel Dates: 02 May 2024 to 25 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
The combination of boutique restaurants and bars are the perfect backdrop for mixing and mingling.
OnSite Dining
  • 1 Bar

    The bar closed at 10 PM nightly.

     

     

  • 1 Restaurant
  • Room Service

    Room Service is available for the Ocean View room categories and the Sky Ocean View room categories.

A 24-hour front desk, laundry service and public Wi-Fi are just a few of the excellent amenities here.
On-Site Amenities
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether you are looking for a children's pool or a thrilling bike tour, the resort has it covered.
On-Site Recreation
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite
    Daily activities for kids age 5 to 12-years-old at the Kids Club. The kid’s activity program is professionally staffed for maximum fun and peace of mind.
  • Direct access to a beach
  • Golf location (onsite/nearby) †
    There is an 18-holes course.
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Snorkeling lessons and tour (no boat)
    Scuba diving introductory lessons
    Bike tour
    Kayaking (1 hour)
    Snorkeling equipment (1 hour)
    Mini golf
    Aerobics
  • Pool
    There are 3 pools on-site. One covered and 2 outdoor swimming pools.
  • Tennis court
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
Off-Site Attraction
  • Other Local Attractions
    The island's scattered, crumbling ruins are testimony to Cozumel's role as a Mayan ceremonial and commercial center. Most ruins are small, low-to-the-ground square buildings (don't expect giant pyramids).

    Fury Catamarans, Glass bottom boat tours, The Sub Sea Explorer, Jungle Safari Jeep Tours, Horseback riding, Atlantis Submarines.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7636 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great trip

    Our stay at this hotel was nothing short of excellent, and much of that is thanks to the incredible staff. Paulino, Santiago, and Yaneth truly stood out—they were kind, attentive, and consistently went the extra mile to make us feel comfortable. It’s not every day you come across such dedicated and thoughtful service. We’ll definitely be returning—and hope to see these three again when we do!

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome resort!

    We had such a wonderful stay at this resort! The property itself has beautiful views and is clean but what truly made our experience memorable was the amazing staff—especially Paulino, Santiago, and Yaneth. From the moment we arrived, they made us feel welcome and cared for. Their warmth, professionalism, and attention to detail were unmatched. They went above and beyond every day. It’s rare to come across people who make such a lasting impression, but Paulino, Santiago, and Yaneth absolutely did. We’re already looking forward to our next visit—thanks in large part to them!

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good little place! Great beach!

    Great little place! Beach and staff are fantastic. Food does the trick but don’t come in thinking you need 5 star food. Great people, gorgeous views. Men- being long pants for dinner at the “fancy” restaurant. Santiago was frat and so helpful! The beach chairs and umbrellas/huts are perfect

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing service

    We are currently here now on a kids free trip. My husband and I are having a relaxing vacation. The service and staff are amazing. Despite the hotel being dated, it is super clean. The staff starts super early getting the hotel in tip top shape. Our room offers a fantastic ocean view. The drinks and food are good. I’m not sure why there are negative reviews. This is a great place to stay that is budget friendly I highly recommend staying here. The service and cleanliness is 5 star. The food is on par with what you are paying. The beach area is wonderful.

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our stay at The Cozumeleño

    Hotel’s pool and hammocks are amazing, staff is pretty friendly most of them speak both Spanish and English. The food is good, drinks are better. Room was nice with a great view of the beach, bed and pillows were a bit too hard in my opinion but overall stay is 8/10 ⭐️

    Jul 03, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel a resort fee of $15.00 US per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
     
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
     
    Hotel Spring Break Policy - According to the hotel policies NO GROUPS or individual reservations of SPRING or SUMMER breakers students are allowed.
     
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information -     Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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