What We Love

  • The majestic Palancar Reef is only .62 miles from the shoreline.
  • Restaurants, bars and room service are all included as part of the popular all-inclusive plan.
  • Free Wi-Fi is available in the lobby area for all guests. 

Things to Know

  • The resort is located near the northern hotel zone, close to all the action but the perfect place for a quieter family vacation.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The Cozumel Country Club is across the street from the resort and 10 minutes away from the airport and downtown pier.

Hotel Promotions
Special Inclusions
Guests will receive the following:

• Daily free Snorkel Gear From 9:00 to 14:00
• Daily free guided Snorkeling Tour at the hotel Coral Reef Zone
• Free entrace to Mr. Sanchos Beach Club
• 15 % discount in Body Treatmets at the SPA

Important Information: Please see the front desk for redemption procedures.
Applicable Dates:
Booking Dates: 25 Jun 2025 to 30 Jul 2025
Travel Dates: 25 Jun 2025 to 20 Apr 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon, Anniversary, Birthday Amenity
Guests celebrating their honeymoon, anniversary, or birthday with us will receive a complimentary detail.

To receive this offer, please email reservations before arrival at: rsv@hotelcoz.com.

Important Information:  Additional information or proof may be required.
Applicable Dates:
Booking Dates: 02 May 2024 to 22 Dec 2027
Travel Dates: 02 May 2024 to 22 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Breakfast, Lunch, Dinner buffet or a la carte from 7:00am - 10:00pm. 
• Dinner a la carte at the specialty restaurant from 6:00pm - 10:00pm.
• Snacks from 11:00am - 6:00pm.
• Unlimited Domestic and International brand beverages from 7:00am -11:00pm
• Kayaks, Snorkel, Diving Lessons at the Swimming pool, bicycles, Aqua Aerobics, Beach Volleyball
• Kids Club for ages 5-11 from 9:00am - 5:00pm

Important Information: Schedules subject to change due to occupancy and season. Redemption information will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 12 Jul 2025 to 22 Dec 2027
Travel Dates: 22 Dec 2025 to 22 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

The combination of boutique restaurants and bars are the perfect backdrop for mixing and mingling.
OnSite Dining
  • 1 Bar

    The bar closed at 10 PM nightly.

     

     

  • 1 Restaurant
  • Room Service

    Room Service is available for the Ocean View room categories and the Sky Ocean View room categories.

A 24-hour front desk, laundry service and public Wi-Fi are just a few of the excellent amenities here.
On-Site Amenities
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether you are looking for a children's pool or a thrilling bike tour, the resort has it covered.
On-Site Recreation
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite
    Daily activities for kids age 5 to 12-years-old at the Kids Club. The kid’s activity program is professionally staffed for maximum fun and peace of mind.
  • Direct access to a beach
  • Golf location (onsite/nearby) †
    There is an 18-holes course.
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Snorkeling lessons and tour (no boat)
    Scuba diving introductory lessons
    Bike tour
    Kayaking (1 hour)
    Snorkeling equipment (1 hour)
    Mini golf
    Aerobics
  • Pool
    There are 3 pools on-site. One covered and 2 outdoor swimming pools.
  • Tennis court
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
Off-Site Attraction
  • Other Local Attractions
    The island's scattered, crumbling ruins are testimony to Cozumel's role as a Mayan ceremonial and commercial center. Most ruins are small, low-to-the-ground square buildings (don't expect giant pyramids).

    Fury Catamarans, Glass bottom boat tours, The Sub Sea Explorer, Jungle Safari Jeep Tours, Horseback riding, Atlantis Submarines.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7647 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful time

    Such wonderful place! Had the best time. Staff was wonderful and accommodating. Julieta was fabulous and very caring. Wanted to know if anything was wrong so she could fix it. I had to go to hospital and she followed up on me and was concerned. Me and friends had the best experience. Highly recommend! Great price!

    Jul 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    muy bueno

    The trip was amazing! Leo was a great guide and was always available! The speed boat ride with hector and Pablo was incredible, as well!

    Jul 15, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great trip with amazing beach and food

    Food was very very good and multiple gluten free options. Rooms need some refresh but we only used them for breaks and sleeping. Beach was SO nice. Crystal clear water with tons of fish and crabs. The resort also has snorkeling and kayak included. Multiple pools but they are warm in July so the ocean is the spot to be.

    Jul 15, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Beautiful Views and Friendly Staff

    This is our second time at this resort and we love it because it is a smaller resort and the ocean water is crystal clear due to that huge concrete pier. The staff at the resort were excellent and friendly! The resort is a little dated but it is very clean. The food was good and I liked ordering off a menu rather than a buffet. A complaint would be that depending on time of day, we wouldn't have hot water when we showered and not very great water pressure. My second complaint would be that the gym needs updating, honestly just a rack of dumbbells would do wonders for the space even if they were the only things in the small space. Overall we loved our trip and will definitely be visiting this resort in the future!

    Jul 15, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    El Cozemeleno

    The entrance to the resorts is very pretty and welcoming! The people that work at the resort are so wonderful and kind! When we got there we were so surprised to see our names on a sign at the front desk celebrating our anniversary....Julieta then me us and asked when we wanted to eat at the specialty restaurant. We made reservations and they served us a beautiful meal..our Caesar salad was very good and they worked hard to make it very beautiful....maybe I am picky but did not love the main course ...they took great pride in a beautifully presented dish and it was very pretty! I did get great flan and they brought us out a beauty cake! They had a plate with our name on it and small bites of dessert on it for our anniversary...note we did not pay a penny for these things..they just asked if we had a special occasion. This is a most wonderful beach..the best I have had in Cozumel..no seaweed..no sharp coral or rocks...we have stayed at the occidental, melia,and now this resort. The where was Crystal clear and full of bumblebee fish, big white and yellow fish, and even a sting ray. Some kelp beds out farther ..I saw many of the same..but gentle peaceful shallow waters. They offer a free snorkle swim..but we brought our own. We never had a problem getting a palapa and beach chairs.- the beach towels are checked out and returned at the check in desk..so when others are checking in it may take a bit...we sometimes drip dried instead. Bring your own cup they were happy to fill it for you. They have pool and beach service so you never were without a drink..I am a frozen drink person and never felt a thing..and I am a very small drinker. The beer was on draft. No fridge or coffee maker in our room on floor 3..We heard 9 had them for upcharge ..but there is a coffee area downstairs that had fresh coffee and tea..they were so nice. There was a restaurant that served a buffet breakfast ..menu lunch and dinner...a snack bar..and a specialty restaurant. The food was not our favorite at all...but the chicken and shrimp tacos were good. Go down the road to the right there are 3 places..a key lime pie place..lobster house..and another lobster place . Choose middle one for food...we had an amazing shrimp cocktail...1 beers..2 mixed drinks..2 cokes...bbq shrimp plate..and small lobster meal..for 98.00 US. it was fantastic!!! Then go have the pie- so good!!! By the way this is a five minute walk! Our room ..1303 was freezing cold and the bed was firm..but nice. Our view was palm trees and ocean..so a total win! Water was slightly warm ..not hot. My husband did not want hot anyways..I might have liked it warmer..but geez..the view! We had Ashley take our pictures one night and he was wonderful..he gives you one free...we bought his awesome video and 7 pictures for 100 us...trust me it was WELL worth it! So: customer service 10 plus Grounds 10 plus Rooms 9...we all get old...lol cold ..clean...smelled great..beautiful view! Food 5 Beach and grounds 10 plus plus plus

    Jul 12, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel a resort fee of $15.00 US per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Not Allowed

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