Hotel Promotions
Children stay and eat free.
Guests are allowed to have up to 2 kids 12 and younger stay free of charge!

Important information: 1 child per adult.  Max 2 children.  Surcharges will apply to kids 13 years and older. Group restrictions may apply.
Applicable Dates:
Booking Dates: 15 Aug 2022 to 02 Jan 2027
Travel Dates: 15 Aug 2022 to 02 Jan 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive elite with golf amenities during your stay.
In addition to the All Inclusive Amenities, this room category also includes:

Ø  Guaranteed Ocean View accommodations.
Ø  Bonus: Stay in One- Play Four!!! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items such as lobster, jumbo shrimp and fine steak cuts (concessions not included), without having to pay for surcharges, including bars,  lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
Ø  Preferred seating in a la carte restaurants.
Ø  VIP check in at the Elite Club with beverages and snacks.
Ø   VIP Welcome Amenities: Bathrobes, sleepers and beach bag.(under request)
Ø  Pool Towels in room.
Ø  Nightly turndown courtesy (Mexican candy selection)
Ø  Free Internet access at the Elite Club.
Ø  Late check-out until 3pm (subject to availability)
Ø  Room Service (choice from special All Inclusive room service menu).
Ø  Daytime beach & pool activity program.
Ø  Kids Club. Ages 4 to 12
Ø  Teens Club : Ages 13 to 17.
Ø  Use of gym at the Club House.
Ø  Unlimited Green fees  and Tennis court fees at El Cid Golf & Country Club (equipment not included).
Ø  Golf cart, clubs, driving range, clinics and racquet rentals are optional and not included.($)
Ø  Caddy is mandatory and it’s not included: one per each cart or one per each golfer walking the course.
Ø  Tee times and one-hour court reservations are accepted by e-mail at cclub@elcid.com.mx.
Ø  Additional rounds of golf for the same day are accepted after finishing the first round of golf.
Ø  All gratuities at the country club are optional and are not included.
Ø  None of the package components are refundable nor transferable.
Applicable Dates:
Booking Dates: 15 Aug 2022 to 02 Jan 2027
Travel Dates: 15 Aug 2022 to 02 Jan 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive elite amenities during your stay.
In addition to the All Inclusive Amenities, this room category also includes:
Ø  Guaranteed Ocean View accommodations.
Ø  Bonus: Stay in One -Play Four!!! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items such as lobster, jumbo shrimp and fine steak cuts (concessions not included), without having to pay for surcharges, including bars,  lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
Ø  Preferred seating in a la carte restaurants.
Ø  VIP check in at the Elite Club with beverages and snacks.
Ø   VIP Welcome Amenities: Bathrobes, sleepers and beach bag.(under request)
Ø  Pool Towels in room.
Ø  Nightly turndown courtesy (Mexican candy selection)
Ø  Free Internet access at the Elite Club.
Ø  Late check-out until 3pm (subject to availability)
Ø  Room Service (choice from special All Inclusive room service menu).
Ø  Daytime beach & pool activity program.
Ø  Kids Club. Ages 4 to 12
Ø  Teens Club : Ages 13 to 17.
Ø  Use of gym at the Club House.
Ø  Taxes and gratuities.
Applicable Dates:
Booking Dates: 15 Aug 2022 to 02 Jan 2027
Travel Dates: 15 Aug 2022 to 02 Jan 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive amenities during your stay.

·  Hotel accommodations. Room with private balcony.

·  All meals and drinks (International and domestic house brands) at any of the restaurants and bars of this hotel:  (surcharge applies for specialty dishes such as lobster, jumbo shrimp and Chateaubriand).

  • La Concha: International cuisine, Steak and Seafood specialties (ocean view), breakfast buffet and A La Carte daily, lunch and dinner A la Carte and occasionally buffet, live music am M, W, F, no reservation required, dress code.
  • La Conchita -Swim-up Bar :  drinks & snacks
  • La Alhambra (ocean front): Lunch buffet.
  • El Alcazar: Italian, A la carte dinner, opens 6 days a week, reservations required.
  • La Cascada, Mexican Gourmet: A la carte for breakfast, lunch and dinner,  opens 5 days a week, dinner reservations required.
  • El Patio Argentinean Grill: Located at El Cid Granada, A la carte breakfast and dinner, opens 3 days week, reservations required.
  • Ban Thai: Thai Restaurant located at El Cid El Moro Beach, A la carte for dinner, opens 3 days a week, reservations required
  • Club de Playa & Swim-up bar: A la carte Lunch & Snacks.
  • La Pergola Theater: Breakfast buffer & Dinner buffet, show and entertainment included.
  • Lobby Bar (15:00-23:00)
  • Sushi Bar: Located at the Club House, dinner only, opens 5 days a week, reservations required.
  • Note: Room Service, available but it is not part of the All Inclusive plan($).

·  Bonus: Enjoy the All Inclusive features of El Cid Granada & El Cid Castilla Beach at no additional charge, including restaurants, bars,  lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc.

·  Daytime beach & pool activity program.

·  Kids Club. Ages 4 to 12

·  Teens Club : Ages 13 to 17.

·  Use of gym at the Club House.

·  Taxes and gratuities

Important Information:  Redemption information will be provided by the hotel at check-in.


Applicable Dates:
Booking Dates: 02 Jun 2023 to 02 Jan 2027
Travel Dates: 03 Jan 2024 to 02 Jan 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
Treat yourself to everything that this resort has to offer and more.
Whether a land lover or a water sports fanatic, you’ll always have something fun to do.

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5282 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great family vacation

    We enjoyed our stay staff was great! Elite club was a great perk! The ladies were all amazing and friendly! Food was great we we joyed all the specialty restaurants. Entertainment staff does an amazing show every nigh. Our housekeeper Rosalia did a great job and had an amazing attitude.kids club was a great help to keep little one busy for a bit. I would come back for sure

    Aug 29, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Outdated resort and bland food

    Outdated resort, all-inclusive food was very bland and basic. The resort was full of locals with families and children. Loud noise and an overcrowded pool. The room attendant did not properly clean our room that had a roach in the corner. The bar attender at the Timeshare area was very rude because we did not see his name tag since he was backing us and simply said "hey can we order drinks" laterally a few minutes later we were told that we could not use the pool area. There are no signs indicating the pool area was strictly for timeshare residents.

    Aug 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    August 2025

    Enrique Vizcarra helped us at the lounge bar. He was great and he made our time here fun. The stay was also very good. The entire staff was very accommodating and made us feel at home every step of the way.

    Aug 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Customer Service is Excellent

    The absolute best about the El Moro, in my opinion, is the excellent customer service. My wife and I dined at the La Concha every morning for breakfast. From having the doors opened for us to being recognized by our wait person, Daniel, to having our omelets prepared just the way be like them by Simon, every breakfast was a joy. Daniel had our coffee and hot tea to us as soon as he saw us arrive. He continually checked on us to make sure we didn't need anything else. Simon recognized us each day and knew exactly which one of us wanted tomatoes and which one didn't in our omelets. This excellent service started our day off perfectly. Another person that I want to mention regarding customer service is Jessica, one of the information desk persons. She greeted us when we arrived. She found out it was our 30th anniversary. From that point on, it was a daily surprise from her. She ended up ordering 2 different 30th anniversary cakes at 2 of the restaurants. She even purchased a cake for us and had it delivered to our room. We wanted to purchase sewing material from a local shop. She drew us out a map of the bus route and told us the best way to get downtown (fyi, we had said we wanted to take the bus). The front desk staff, valet staff, and housekeepers all made our stay pleasant. All greeted us with a smile and helped with any questions we had (especially when we needed to sort out pesos!) While the hotel and property is starting to show its age, it is still regularly maintained. We saw painting being done; elevator being repaired, etc. This is a timeshare property. Timeshares have pros and cons. This review isn't to discuss that other than to say, be aware of what you purchase. We purchased 20 years ago (this was out last year), we have been to this property 5 or 6 times and a few of the other El Cid resorts. Excellent customer service was at each of them.

    Aug 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lots to do for the family

    It was great. Alejandra in the elite club was very sweet and helpful. We highly recommend you find her immediately upon arrival

    Aug 01, 2025
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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