These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Type of wine/spirit bottle provided is at hotel discretion
- Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
- Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
- Discounted amenities and services cannot be combined with other discounts or special offers on property
- All amenities are subject to availability
- Additional restrictions may apply on eligible Spa Services
- All services should be arranged with the concierge after check-in
** Added value’s are not combinable with same added value’s of other promotions.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Guest will receive Complimentary Water Tour Experience with your stay. Join us daily at 1:00 PM or 2:00 PM for a scenic adventure from the hotel to Puerto Cancún where you’ll experience breathtaking views. Then, continue to a beautiful stretch of clear water just in front of the hotel, where you can dive in and revel in the refreshing ocean. Please note this experience is subject to weather conditions. Reserve your spot soon with the Concierge team availability is limited to 10 seats each day.
The inclusive program includes the following amenities:
- 24-hour access to food and beverage options including kid-friendly menu options
- In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer
- Buffet and a la carte restaurants without reservations required
- Bars and lounges serving international and domestic brand beverages
- Unlimited Fruit juices, soft drinks and snacks
- Endless daily land and water activities for all ages
- Live music and local entertainment
- Explorer's club for Kids ages 3 to 12 with supervised activity programs daily
- No wristbands required
- All taxes and gratuities
Unlimited-Luxury® for the kid in everyone!
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- BarsBarracuda, Beach bar with magnificent views.
Desires, Sports bar:- Sports bar during the day with multiple TV screens to enjoy sports events- Adults-only dance club with music lounge and late-night DJ
Rendezvous, Located in the main lobby area, enjoy our cocktail menu while taking in the view.
Sugar Reef, Located at “La Plaza” gourmet court area, perfect for enjoying your favorite tropical cocktail with views of Isla Mujeres.
Veranda, Lounge bar located at the specialty restaurants terraces
Bar 360°, Adults-Only Rooftop bar located on the 16th floor with stunning views of the Cancun area, including Isla Mujeres, Hotel Zone and more.
Breakfast is available for Preferred Club guests with a set menu. - Bluewater Grill
Dinner: A la carte international fusion specializing in Mediterranean cuisine with breathtaking Cancun skyline views. All guests during dinner. Family friendly.
Approximate seating capacity: 80
Adults-Only for Dinner
o Preferred Club Adults-Only for Lunch
- Coco Cafe
Premium coffee, pastries, and a variety of ice cream options in a relaxed atmosphere with ocean views.
Late night bites include fruits, yogurt, sandwiches, and more.
- HimitsuA la carte restaurant specializing in Pan-Asian cuisine with four Teppanyaki tables (Teppanyaki tables under reservation with Concierge).
Three available concepts: Sushi bar, Teppanyaki table and à la carte menu. - La PlazaInternational themed gourmet court within six different stations including:- Wellness food with gluten free and vegetarian options.- Pan Asian with a sushi bar and wok kitchen.- Mediterranean with a pizza oven.- Grilled area for hamburgers, hot-dogs and more.- Mexican with the “tacos al pastor” and antojitos display.- Desserts with crepes, ice cream parlor and sweet desserts choices.
Outdoor seating available. Approximate seating capacity: 80 - Mi LucreciaAuthentic a la carte Mexican cuisine.Approximate seating capacity: 98
- PortofinoA la carte traditional Italian specialties and a pizza oven in a contemporary setting.Approximate seating capacity: 130
- The Chef’s Table• Located inside the main kitchen, it is the most exquisite gourmet experience. Perfect to enjoy an amazing interactivedinner and getting a peek behind the scenes• Reservation required with concierge or sommelier• Approximate seating capacity: 12
*Additional costs apply. Reservations required with concierge or sommelier - The Wine Cellar• Located in between the Portofino and Lucrecia restaurants, the wine cellar offers a private dining experience with anextensive wine list and sommelier*• Approximate seating capacity: 10*Additional costs apply. Reservations required with concierge or sommelier
- Vista Prime restaurantVista Prime- Vista Prime restaurant will be designated for Preferred Club guests only.Vista Prime is an asado-style restaurant based on the grilling and barbecue methods used throughout South America. The shift in availability reflects the elevated restaurant experience, including the premier rooftop location boating panoramic views of Cancun, a chef and sommelier guided culinary experience offering the option of dry aged meat with an open kitchen concept, and an expansive mixology menu and top selection of wines.
- World Cafe
International buffet serving local and international specialty items and classics. Offers an exclusive children's buffet area as well as a private room for children to dine and play.
Approximate seating capacity: 188
- Babysitting†
- Beauty shop/salon†
- Body scrub†
- Child programs†
- Dry cleaning†
- Health club†
- Laundry/Valet service†
- Live entertainment†
- Lounges/bars†
- Massage services†
- Babysitting†
- Beauty shop/salon†
- Body scrub†
- Child programs†
- Dry cleaning†
- Health club†
- Laundry/Valet service†
- Live entertainment†
- Lounges/bars†
- Massage services†
- Medical Facilities Service†
- Meeting rooms†
- Pool†
- Restaurant†
- Sauna†
- Spa†
- Wireless internet connection in public areas
† Fees may apply
- Children's program †The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature, and exploration. At this fully supervised children's program, kids will enjoy the following:
• Arts & Crafts
• Indoor game room
• Storytelling and music
• Treasure hunts
• Sandcastle contests
• Board games and video games
• Kid's stage/mini theater
• Light snacks area for children
• Movie zone
• Climbing wall - Fitness center on-site †
- General †• Shopping Tour to Puerto Cancun Shopping Mall via water shuttle(Additional costs may apply and it is limited to 9 guests)
• Complimentary Island Express (twice per week, reservations required)** - Golf †This hotel is adjacent to a beautiful 18-hole, 72-par golf course.
The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent choice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and a restaurant.
Puerto Cancun Golf Course is closed on Mondays - Kayaking †
- Leisure Facilities †- Ping pong
- Billiards
- Beach volleyball
- Remote-control ships and cars
- Foosball
- Outdoor yoga on the 9th floor
- Fitness classes
- Board games- Pickleball - Non-Motorized Water Sports †- Water aerobics
- Non-motorized water sports
- Introductory scuba classes in the pool
- Kayaks
- Water volleyball
- Hobie Cat
* Additional fees may apply - Scuba diving †
- Spa †
- Teen programs †Ages 13 – 17 have the Core Zone Teens Club to socialize, play sports or games, and relax. Activities include but not limited to:
- Social events including disco mixers
- Snack bar with non-alcoholic drinks and snacks
- Video games: Xbox One, Nintendo Switch and PlayStation®
- Ping-pong
- Pool table
- DJ booth
- Cinema
- Air hockey - Water activities †
- Marina Town Center Puerto Cancun Mall
- Parque Nizuc Waterpark
- Xcaret
- Xcaret Park
- Xenses Park
- Xel-Ha
- Tulum Mayan Ruins
- Cobá
- Chichén Itzá
- Cancun Hotel Zone
About 10 minutes away.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3759 reviews
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Nov 05, 2025Great dining experiences
We were 3 women on a short getaway. The entire experience was great. The service and food was very memorable. Favourite restaurants were the elevated Vista Prime Steak House for food quality and atmosphere and Blue Water Grill for preferred club on the roof. Our waiter both mornings was an amazing gentlemen named Geyler. He customized our experience and made us feel very special. Thank you from room 1502- Leiber/ Wellington group.
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Nov 04, 2025
Truly Unforgettable Wedding Thanks to Dreams Vista and Giselle
We hosted our wedding at Dreams Vista Cancun in September and could not have asked for a more perfect weekend! Friends and family traveled from five different states to celebrate with us, and every moment was pure magic. We kicked off the festivities with a White-Themed Welcome Party on the Ocean View Terrace, it set the tone perfectly. The cocktail hour with a mariachi band had everyone smiling and ready to celebrate, and our reception on the Preferred Deck Infinity Pool Rooftop was a total dream—twinkle lights, ocean views, and all romantic touches. The real star of it all? Giselle, our incredible Wedding Coordinator. She took every idea we had and made it even better than we imagined. Her attention to detail, creativity, and calm energy made the entire experience seamless. Our guests loved everything about the resort—the pools, spa, restaurants, and especially the family-friendly activities. The staff went above and beyond, and everyone is already talking about when they can come back. Thank you, Dreams Vista, and especially Giselle, for making our wedding unforgettable! 💕
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Nov 04, 2025
Dreams Vista Cancun
The resort was beautiful, and the staff were outstanding. Enrique, Daniel, Adrian, Gabriela, Cesar at the restaurant Bar La Plaza provided the absolute best service around. Enrique is the best bartender on the property. He will take good care of you.
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Nov 03, 2025Wonderful staff at the Dreams Vista
We just returned from a stay at Dreams Vista and were so impressed by the incredible service throughout the resort! The staff were consistently warm, attentive, and professional. We especially want to recognize Mario and Geyler at the Bluewater Grill, who made our breakfasts such a pleasure each morning. They were truly excellent. A few other standouts were Gabriel at Mi Lucrezia and Gerry at Prime Vista -- both provided wonderful service. We were also very impressed with Victor, who seemed to be everywhere around the resort checking in with guests -- his friendliness really stood out. And Manuel from the spa team was great as well; he was friendly and helpful while sharing information about spa packages. The staff who took care of booking excursions were also wonderful. The food overall was great, and one of the highlights of our trip was going fishing off the resort and having the staff at the Bluewater Grill kindly cook our catch for us — it was an amazing meal and experience! The hotel overall was good! We did not book this resort ourselves as we went for a wedding. We are unlikely to stay again. However, it was fun to check out and overall had a good time. The rooms were good. We received regular cleaning and the beds were comfortable. There was a bit of noise some nights - the worst of it being incredibly loud wind! But mostly it was fine - I only needed earplugs a couple of nights (we were on the 15th floor and hear lower floors could be a bit noisier) A disappointing aspect of our stay was the timeshare sales pressure. We were called early in the morning by “VIP Services” to attend a sales breakfast and had a few days where we felt like we were constantly being approached to buy something. It took away a bit from the otherwise relaxing atmosphere. Overall, we had a wonderful stay and are so grateful to all the staff who made our trip special.
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Nov 03, 2025
Perfect Last Minute Getaway!
Flew my husband out for 3 nights as a surprise to celebrate his 35th birthday. He had no idea where we were headed so the anticipation was on! Our stay was Saturday 10/25/25 through Tuesday 10/28/25. We scored a great deal on a preferred ocean view room. We arrived at the hotel Saturday morning around 10:45am. We were promptly greeted and escorted to the preferred lounge for check-in. Hubby was surprised and enjoyed the exclusivity. The lounge has a small selection of food items that changes throughout the day (breakfast, lunch, dinner, snacks) along with a premium bar. There is a quaint sitting area and 4-5 tables with chairs. The staff was very kind and did what they could to make us comfortable for our 4-hour wait as the room would not be ready until 3pm (standard check-in time). About 20 minutes in, a VIP aka TimeShare agent approached our table and took a seat. He started off as if he was helping us with the check-in process. I knew immediately what it was, but I didn’t say anything to my husband. It took him a little longer to catch on but we eventually did. The VIP agent offered some really enticing incentives in exchange for a 90 minute presentation but we declined. We had to decline 4 to 5 times before he left, which was the worst part of our trip. Out of a three night stay, we were approached twice about a timeshare and they were very persistent. The second agent approached us on the second day and already knew about my husband declining upstairs as he made mention of it. It felt kind of weird, I understand business so I wasn’t too surprised. However, those timeshare interactions are the only thing that makes me think twice about returning. Our room was two levels below the rooftop on the 15th floor. The room was gorgeous, but cleaning left some things to be desired. I wasn’t really tripping as I know that house keeping has a very limited amount of time to turn over several rooms. The only thing terrible was the hairball on our bottle opener at the mini bar area. That was pretty gross, but we moved it to the side and disinfected the room. FYI, I do this at every hotel stay. The whole process takes only about 10 minutes. I’m not sure if this is included in every room, but we did get a fully stocked mini bar along with a Nespresso machine. The mini bar had sodas, waters, and beer. It also included a bottle of tequila. We only use the sodas , waters, and coffee and the mini bar was restocked once during our stay. With the preferred option, we did get access to the rooftop bar, which we were told that all of the preferred bars have premium drinks. We also had access to a rooftop pool. The pool is small and on our first day, there were no chairs available but if you come pretty early in the day when they open, you can enjoy an immaculate view from the rooftop. The pool overlooks the ocean and Cancun city and it’s beautiful. Some other pluses were the customer service from the waiters, restaurants hostesses, bellhops, and house keeping. They were all amazing! We ordered room service one morning and the breakfast was delicious. We gave a pretty decent tip and asked for another Nespresso coffee pod but he never returned. That was a bit of a bummer. Overall, this day was really nice. The food was good to really good. Every restaurant is worth trying, and the pistachio ice cream was so good. The only thing, I didn’t read the dress code and some restaurants, requires men to wear pants indoors or you have to sit outside. This was no big deal for me, but my husband likes air condition.There was no issue at the Japanese restaurant, but we had to sit on the patio at the Mediterranean restaurant, and the view was gorgeous. For the buffet, you can wear pool attire, but it cannot be wet. It’s best to go to the buffet before you get in the pool because if your swimwear looks a little wet, you won’t be allowed in. I like that they have a standard for clothes, I just wish I would’ve read it before traveling, but it all worked out for us. We’re considering taking our kids back as it is a family resort. Even with it being a family resort, the kids weren’t overwhelming while we were there as a couple. Perhaps it was the time of year. The only thing that makes me hesitant about taking my kids back is the timeshare hounding. I’m not a fan of sales. Maybe I can note that and they will not bother us. The next time we return. Thanks for a great stay!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.