What We Love
- Experience new levels of relaxation at the private Vichy /Swiss shower and hydrotherapy room, for starters. More awaits.
- Beachside yoga is the perfect outdoor activity for guests seeking to stay on top of their fitness during their stay.
- Adult guests and families can enjoy a wide variety of activities perfectly suited to all types of travelers.
Things to Know
- The resort is only 80 minutes from the airport.
- Some of the region's most unique historical attractions, including Mayan ruins, Tulum and Xel-Ha, are just 30 minutes away.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Various Lounges/Bars
Top-shelf spirits are served at seven bars
throughout the resort including:
Manatees – Swim-up Bar.
Rendezvous – Lobby Bar.
Revive – Spa Bar.
Sky Sports Bar – Sports Bar.
Smoothie Bar – Frozen Shakes and Smoothies.
Sugar Reef – Beach Bar.
The Lounge Bar – Evening Bar. - Various Restaurants
Barefoot Grill – Lunch specialties served poolside.
Bordeaux – Gourmet French cuisine.
Coco Café – Coffees, teas and pastries served daily.
Gohan – Sushi bar. Casual
Himitsu – A fusion of Pan-Asian delicacies. Casual
Portofino – Traditional Italian cuisine.
Seaside Grill – Steak and grilled specialties. Casual; Casual Elegance
World Café – Continental cuisine buffet-styleA private candlelit, seaside dinner for two
provides an extra element of romance.*
*Additional fees may apply
- SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Tulum Resort & Spa the chance to Sip, Savor & See at Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf, Offsite†
- Laundry/Valet service†
- Meeting rooms†
- Parking†
- Pool†
- Restaurant†
- Spa†
- Tennis court†
- Water sports, Offsite†
- Business Center†
-
Capacity up to 250 guests for ceremony and reception. For more information about wedding packages, please contact weddings.dretu@dreamsresorts.com”.
• Total capacity for ceremony and reception spaces to 250 people
• Sunset Terrace to ceremony locations with additional fees
• Dreams Garden and Sunset Terrace with additional fees to reception locations
• 20 white avant-garde chairs
• Edited video of ceremony (15-18 minutes depending on length)
† Fees may apply
- Bocci court †
- Children's pool †
- Kayaking †
- Non-Motorized Water Sports †
- Pool †
- Sailing †
- Scuba diving †
- Snorkeling †
- Spa †Timings - Open 6:30 a.m. – 8:00 p.m.DREAMS SPA BY PEVONIA®
Dreams Spa by Pevonia® offers pure indulgence combining hydrotherapy and indigenous treatments and features:
• Nine interior cabins
• Three exterior palapas overlooking the Caribbean Sea
• Three glass exterior cabins surrounded by jungle
• Hydrotherapy room
• Private Vichy and Swiss showers
• whirlpool baths
• Relaxation lounge
• Saunas
• Steam rooms
• Facials
• Full-service beauty salon
• Cold-plunge
• Fitness center
Spa Facilities include:
- Bridal Suite.- Pevonia® brand services.
- Special teen and kids spa treatments.
- Tennis court †
- Volleyball †
- Windsurfing †
- Fishing †
- Motorized Water Sports †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11438 reviews
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Jul 08, 2025Not a 5-Star experience - choose another resort!
I read the reviews prior to going and had an idea of what to expect, but I did not think it would be as bad as the reviews stated, but they were! The room was dated, moist and reeked of a mold smell. The food was subpar and the choices of alcohol in the preferred section were limited. Surprisingly, there was minimal entertainment and there were no taxis waiting to escort the guests. We had to call for car service and had to wait extended periods of time before anyone responded. After the first experience, we Googled a transportation company and used his services for the duration of the trip. Plus, the majority of the hotel closed at 11pm. The spa was the best thing about the resort, but overpriced. I was insulted when Mayra and Arturo asked me to accept a complimentary dinner in exchange for filing a claim with Dreams because of my complaint about the mold smell. My health is not worth a steak dinner, and I made that blatantly clear. Overall, it was not 5 star quality, and I will not recommend Dreams Tulum to anyone nor return.
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Jul 07, 2025Worst Experience Ever!
I would not recommend this hotel at all Instead of Dreams Tulum it should be called Nightmare on Tulum! The hotel, and the amenities everything is old. It needs to be upgraded. Its needs a lot of remodeling. Then the staff, they need to take a class on how to treat a guest properly and with manners.
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Jul 06, 2025Erick the Great
Thank you for Erick for inviting us to do salsa dancing. For introducing us to the tezmezcal and for showing us iguana know. He was very informative and sweet. Please know he showed us an amazing time through every opportunity we saw him. Very kind and helpful. We also went to our 1st spa treatment which he recommended and we loved Anastasia and Pastora they gave a wonderful massage and relaxation. Thank you for being so accommodating.
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Jul 06, 2025
Erick the great !!!
It was an amazing stay, we had the help of Erick. He taught about iguanas, classes de salsa, the mezcal and any questions we had he gave us a extra information and walked us. The staff here as well has been really helpful 👍 5 stars to Erick Made my first time in the resort memorable. Can't wait to come back
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Jul 06, 2025
Dreams Tulum Vacation
My husband and I had an amazing time at the poolside, restaurant, excursion, and preferred club! The staff were very nice.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.