What We Love
- Experience new levels of relaxation at the private Vichy /Swiss shower and hydrotherapy room, for starters. More awaits.
- Beachside yoga is the perfect outdoor activity for guests seeking to stay on top of their fitness during their stay.
- Adult guests and families can enjoy a wide variety of activities perfectly suited to all types of travelers.
Things to Know
- The resort is only 80 minutes from the airport.
- Some of the region's most unique historical attractions, including Mayan ruins, Tulum and Xel-Ha, are just 30 minutes away.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Various Lounges/Bars
Top-shelf spirits are served at seven bars
throughout the resort including:
Manatees – Swim-up Bar.
Rendezvous – Lobby Bar.
Revive – Spa Bar.
Sky Sports Bar – Sports Bar.
Smoothie Bar – Frozen Shakes and Smoothies.
Sugar Reef – Beach Bar.
The Lounge Bar – Evening Bar. - Various Restaurants
Barefoot Grill – Lunch specialties served poolside.
Bordeaux – Gourmet French cuisine.
Coco Café – Coffees, teas and pastries served daily.
Gohan – Sushi bar. Casual
Himitsu – A fusion of Pan-Asian delicacies. Casual
Portofino – Traditional Italian cuisine.
Seaside Grill – Steak and grilled specialties. Casual; Casual Elegance
World Café – Continental cuisine buffet-styleA private candlelit, seaside dinner for two
provides an extra element of romance.*
*Additional fees may apply
- SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Tulum Resort & Spa the chance to Sip, Savor & See at Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf, Offsite†
- Laundry/Valet service†
- Meeting rooms†
- Parking†
- Pool†
- Restaurant†
- Spa†
- Tennis court†
- Water sports, Offsite†
- Business Center†
-
Capacity up to 250 guests for ceremony and reception. For more information about wedding packages, please contact weddings.dretu@dreamsresorts.com”.
• Total capacity for ceremony and reception spaces to 250 people
• Sunset Terrace to ceremony locations with additional fees
• Dreams Garden and Sunset Terrace with additional fees to reception locations
• 20 white avant-garde chairs
• Edited video of ceremony (15-18 minutes depending on length)
† Fees may apply
- Bocci court †
- Children's pool †
- Kayaking †
- Non-Motorized Water Sports †
- Pool †
- Sailing †
- Scuba diving †
- Snorkeling †
- Spa †Timings - Open 6:30 a.m. – 8:00 p.m.DREAMS SPA BY PEVONIA®
Dreams Spa by Pevonia® offers pure indulgence combining hydrotherapy and indigenous treatments and features:
• Nine interior cabins
• Three exterior palapas overlooking the Caribbean Sea
• Three glass exterior cabins surrounded by jungle
• Hydrotherapy room
• Private Vichy and Swiss showers
• whirlpool baths
• Relaxation lounge
• Saunas
• Steam rooms
• Facials
• Full-service beauty salon
• Cold-plunge
• Fitness center
Spa Facilities include:
- Bridal Suite.- Pevonia® brand services.
- Special teen and kids spa treatments.
- Tennis court †
- Volleyball †
- Windsurfing †
- Fishing †
- Motorized Water Sports †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12082 reviews
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Feb 08, 2026Excellent!
Family went away for a week and all staff was so engaging and incredibly kind. Food was really standard but the staff was what stood out. Between the pool servers and bar tenders you were very well taken care of during peak sun hours. Specific server Bacillio who was always around to deliver drinks and pick up cups when finished with a smile on his face. Rooms were always clean and beds were always made when coming back to room, and listening to requests of extra towels etc. Dinner was always great and back to the buffet for dessert most nights. Buffet was always well stocked, many options, and when retrieving food behind the grills staff were always giving large servings and were helpful. Dinner options were very good specifically the Mexican. Our server Oswaldo was incredibly attentive and an amazing server. Was truly the best and most kind server. Food was so good we went back for a second night! Our server Eric on the second night in the Mexican restaurant, was extremely observant and efficient. He recognized one of our family members were hungry when first arriving and he brought fried cheese to eat. Very intention! We believe the food was good but our servers made the night specifically these two guys! To end the night the entertainers were always around creating a environment of fun! Silent disco was always a hit! Entertainment staff were amazing. Rubi was so engaging and always around pool talking to guests, Ronny was so kind to all guests and made sure to remind my family about volleyball at 4 after games. Our all time favourite was Erick! Was so funny, knew your name, and was always up for all games and entertainment. He engaged in conversations and was always so kind. Our favourite was Erick!!! Overall we’ll be back! Staff was great and the resort was really great!
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Feb 08, 2026
My husband and I (50s) stayed one week in Feb 2026, and enjoyed the walkable beach, placid water for kayaking and swims
This is a charming resort with all the amenities you want in an all inclusive experience! Great dining options right on property, five restaurants! Bars and the most spacious coffee shop for a moment out of the sun.
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Feb 08, 2026
Great stay
Our stay at Dreams Tulum was truly unforgettable, and what made it exceptional was the incredible staff who went above and beyond every single day. Even before we arrived, the experience was outstanding. Elizabeth from reservations was wonderful and extremely helpful with our booking and also Maria who is no longer there,. Ashley and Victor took the time to check in with us prior to arrival, making us feel genuinely welcomed from the very beginning. From the moment we arrived, Angel at the front desk made us feel at ease and well taken care of. Edgar, the hotel sommelier, was exceptional, knowledgeable, engaging, and truly elevated our dining experiences, I would check in with him before booking a romantic or special dinner. Alejandro and Armando created some of the most special moments of our stay, including the cava experience and a beautifully executed romantic dinner that we will never forget. Thank you to Laura, our room concierge, for her constant attention and care. She ensured every detail was handled seamlessly and always with such kindness. The entertainment at the resort was outstanding and offered something for everyone. From dance classes and aqua aerobics during the day to salsa bands and dancing on the beach, silent disco, and nightly live music, there was always something fun happening. The evening shows were especially impressive, including the fire show, Brazilian show, and folkloric Mexican show. Every night brought a new experience, making the resort feel lively and exciting. The entertainment team: Victor, Ricky, Erick, Raul, and Ruby brought incredible energy and truly made each day and night memorable. The Explorer Club (Kids Club) team was absolutely wonderful. Mercedes, Fernanda, Leslie, Sarahy, and Valeria were all incredibly sweet and attentive. Leslie often greeted us at drop-off with a warm smile, and the entire team was excellent about following instructions, which gave us so much peace of mind. At the Preferred Club beach, Enrique, Aida, Saturnino, and Yahir provided outstanding service and made our beach days relaxing and enjoyable. Marco at the pool and Sugar Bar was fantastic attentive, friendly, and always upbeat. We also loved Coco Café thank you to the entire Coco Café crew, especially Luis, for the warm service and friendly faces. Jimbo at the VIP desk was nice as well. A truly special highlight was seeing Ivan, the General Manager, dancing and engaging with guests during a beach party lunch alongside other hotel executives. That level of warmth, approachability, and genuine joy is something you don’t often see at resorts and speaks volumes about the culture and leadership at Dreams Tulum. Finally, a heartfelt thank you to Evelyn, who led the sun salutations. She is a truly special and lovely woman, and those peaceful midday moments added such a meaningful, grounding touch to our stay. We also loved our couples massage with Claudia and can’t remember the other lady, they were both incredibly kind and made the experience relaxing and enjoyable. Dreams Tulum is a beautiful property, but it’s the people who make it extraordinary. We can’t wait to return.
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Feb 08, 2026
Gym food and Horacio
Gym and Horacio were a pleasure Very kind and helpful Food was great- a lot of variety - fresh and delicious We will return
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Feb 08, 2026
Amazing Staff!
Had an awesome week and were so pleased by the staff around the pool. Victor and Geysler helped us learn Spanish all week! They were so kind and so much fun! Eloy is the greatest concierge at the pool. Very attentive and fun to talk to! Erick taught us about the turtles which was a lot of fun and Reyes helped us with our chairs! Can’t believe how lovely all these staff were. Amazing! The photograph team (Ernesto, Adelaide, Bricia, and Mauro) were so funny and energetic. They made the week so much fun!! Keep it up!! Loved meeting all these lovely people and learning some more Spanish!
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.