What We Love
- Experience new levels of relaxation at the private Vichy /Swiss shower and hydrotherapy room, for starters. More awaits.
- Beachside yoga is the perfect outdoor activity for guests seeking to stay on top of their fitness during their stay.
- Adult guests and families can enjoy a wide variety of activities perfectly suited to all types of travelers.
Things to Know
- The resort is only 80 minutes from the airport.
- Some of the region's most unique historical attractions, including Mayan ruins, Tulum and Xel-Ha, are just 30 minutes away.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Various Lounges/Bars
Top-shelf spirits are served at seven bars
throughout the resort including:
Manatees – Swim-up Bar.
Rendezvous – Lobby Bar.
Revive – Spa Bar.
Sky Sports Bar – Sports Bar.
Smoothie Bar – Frozen Shakes and Smoothies.
Sugar Reef – Beach Bar.
The Lounge Bar – Evening Bar. - Various Restaurants
Barefoot Grill – Lunch specialties served poolside.
Bordeaux – Gourmet French cuisine.
Coco Café – Coffees, teas and pastries served daily.
Gohan – Sushi bar. Casual
Himitsu – A fusion of Pan-Asian delicacies. Casual
Portofino – Traditional Italian cuisine.
Seaside Grill – Steak and grilled specialties. Casual; Casual Elegance
World Café – Continental cuisine buffet-styleA private candlelit, seaside dinner for two
provides an extra element of romance.*
*Additional fees may apply
- SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Tulum Resort & Spa the chance to Sip, Savor & See at Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf, Offsite†
- Laundry/Valet service†
- Meeting rooms†
- Parking†
- Pool†
- Restaurant†
- Spa†
- Tennis court†
- Water sports, Offsite†
- Business Center†
-
Capacity up to 250 guests for ceremony and reception. For more information about wedding packages, please contact weddings.dretu@dreamsresorts.com”.
• Total capacity for ceremony and reception spaces to 250 people
• Sunset Terrace to ceremony locations with additional fees
• Dreams Garden and Sunset Terrace with additional fees to reception locations
• 20 white avant-garde chairs
• Edited video of ceremony (15-18 minutes depending on length)
† Fees may apply
- Bocci court †
- Children's pool †
- Kayaking †
- Non-Motorized Water Sports †
- Pool †
- Sailing †
- Scuba diving †
- Snorkeling †
- Spa †Timings - Open 6:30 a.m. – 8:00 p.m.DREAMS SPA BY PEVONIA®
Dreams Spa by Pevonia® offers pure indulgence combining hydrotherapy and indigenous treatments and features:
• Nine interior cabins
• Three exterior palapas overlooking the Caribbean Sea
• Three glass exterior cabins surrounded by jungle
• Hydrotherapy room
• Private Vichy and Swiss showers
• whirlpool baths
• Relaxation lounge
• Saunas
• Steam rooms
• Facials
• Full-service beauty salon
• Cold-plunge
• Fitness center
Spa Facilities include:
- Bridal Suite.- Pevonia® brand services.
- Special teen and kids spa treatments.
- Tennis court †
- Volleyball †
- Windsurfing †
- Fishing †
- Motorized Water Sports †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11952 reviews
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Dec 22, 2025Worst hotel
Absolutely worst hotel I have stayed at in Mexico. This is a smaller hotel, with very few attractions. No evening theatre style shows, no activities for teens or young adults. NOTHING The sports bar is 2 tvs in a small room One night they closed the buffet and a small restaurant took its place.. a restaurant with 20 tables for the whole resort?? Really? They have 5 restaurants but at least one is closed every night The staff here are the staff who have been fired from all other hotels…. This is a hotel for people who just want to come, sit by the quiet pool or beach and be in bed at 9.. if you want to eat well and dance and be entertained, go somewhere else…
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Dec 22, 2025Fabulous family resort
The resort and vacation were fantastic. Food and drinks weren’t top tier but they were very good especially for the price we paid for the resort. Accommodations, amenities, and entertainment were great. The customer service was the highlight. Everyone was friendly, welcoming, and happy to help us with any questions or requests. We would recommend this resort to anyone traveling with family and looking for a great value.
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Dec 21, 2025Relaxing Lovely Hotel
We spend 2 weeks here November 25 to December 9. This was a last minute change as we were booked to go to Jamaica then due to the hurricane we had to switch locations. Not being a fan of Cancún or Playa Del Carmen any longer, we decided if we ever went back to this part of Mexico we would only stay in Tulum. Was a long drive from Cancun airport we landed at 2:30 and got to the hotel at 6:30. Check in was very quick in the Preferred Club and they quickly drove us to our room which was a great location we could see the ocean even though we only booked garden view room was 8337. Our room was very good, is it a bit dated yes, but we had lots of hot water, good A/C and comfortable bed, what else do you need. Laura concierge lady in our building was lovely and asked us what we needed in our room each day. Our coffee maker broke and she arranged to have coffee delivered to our room each day. One thing I have to say is I have never been to a hotel where staff was so kind, attentive and accommodating. They truly made our trip special!! The beach was just OK, pretty rocky in front of the preferred beach. The swimming area roped off further down the beach was OK there was a fair amount of seaweed where we were there. The beach was nice for long walks The grounds of this resort are stunning, so lush, Iguanas, Racoons and Coatis roaming around. It was gorgeous!! Food was good, sometimes fantastic sometimes just OK. A bit inconsistent but I could not complain. Our favourite a La carte was the Italian. We really only ate at the buffet at breakfast and this is my only complaint. Every day there was a line up and you had to wait. Why?? Because there were so many Unlimited club/timeshare people doing breakfast presentations. They should be having breakfast at a different location. This was disappointing and frustrating. Would we come back to this resort YES but only if we could fly direct from Edmonton to Tulum, hoping we may get some direct flights
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Dec 20, 2025Good but could have been great
Rooms were adequate. Could use some updates. Restrooms were always fully stocked with quality products. Service was hit and miss. The bartenders and drink servers were the best! Very attentive to all our needs. Food was satisfactory, nothing to really rave about but it would fill you up. The Patio restaurant needs to address the mosquito situation. We were not able to enjoy dinner because of all the pests. Common area cleanliness was satisfactory. Beach was nice as it could be despite to seaweed and smell that goes with it. We had to shower in Luke warm water a couple times and water was completely out 1/2 day one day. Entertainment schedule needs to be bumped up a notch during the day poolside. Music all day every day!
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Dec 19, 2025
Great Experience!
My husband and I came for our anniversary. This is not our first time in Mexico, but it is our first time staying in Tulum at Dreams. Overall great experience. Drinks, food, wait staff, entertainment, cleanliness, ect 10/10. We interacted with Ronny alot as he did alot of the entertainment- always has a smile on his face! We will miss Tulum!
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.