What We Love

  • Experience new levels of relaxation at the private Vichy /Swiss shower and hydrotherapy room, for starters. More awaits.
  • Beachside yoga is the perfect outdoor activity for guests seeking to stay on top of their fitness during their stay. 
  • Adult guests and families can enjoy a wide variety of activities perfectly suited to all types of travelers. 

Things to Know

  • The resort is only 80 minutes from the airport.
  • Some of the region's most unique historical attractions, including Mayan ruins, Tulum and Xel-Ha, are just 30 minutes away.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers. 

Resort Details

OnSite Dining
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Various Lounges/Bars

    Top-shelf spirits are served at seven bars
    throughout the resort including:
    Manatees – Swim-up Bar.
    Rendezvous – Lobby Bar.
    Revive – Spa Bar.
    Sky Sports Bar – Sports Bar.
    Smoothie Bar – Frozen Shakes and Smoothies.
    Sugar Reef – Beach Bar.
    The Lounge Bar – Evening Bar.

     
  • Various Restaurants

    Barefoot Grill – Lunch specialties served poolside.
    Bordeaux – Gourmet French cuisine.
    Coco Café – Coffees, teas and pastries served daily.
    Gohan – Sushi bar. Casual 
    Himitsu – A fusion of Pan-Asian delicacies. Casual
    Portofino – Traditional Italian cuisine.
    Seaside Grill – Steak and grilled specialties. Casual; Casual Elegance 
    World Café – Continental cuisine buffet-style

    A private candlelit, seaside dinner for two
    provides an extra element of romance.*
    *Additional fees may apply

OffSite Dining
  • SIP, SAVOR & SEE DINING EXPERIENCE
    As part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Tulum Resort & Spa the chance to Sip, Savor & See at Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment. 
On-Site Amenities
  • 24-hour room service†
  • All-inclusive meal plan
  • Babysitting†
  • Barber shop†
  • Beauty shop/salon†
  • Concierge desk
  • COVID test onsite
  • Currency exchange†
  • Golf,Offsite†
  • Laundry/Valet service†
  • 24-hour room service†
  • All-inclusive meal plan
  • Babysitting†
  • Barber shop†
  • Beauty shop/salon†
  • Concierge desk
  • COVID test onsite
  • Currency exchange†
  • Golf, Offsite†
  • Laundry/Valet service†
  • Meeting rooms†
  • Parking†
  • Pool†
  • Restaurant†
  • Spa†
  • Tennis court†
  • Water sports, Offsite†
Off-Site Amenities
  • Business Center†
On-Site Wedding Services
  • Capacity up to 250 guests for ceremony and reception. For more information about wedding packages, please contact weddings.dretu@dreamsresorts.com”.

    •  Total capacity for ceremony and reception spaces to 250 people
    •  Sunset Terrace to ceremony locations with additional fees
    •  Dreams Garden and Sunset Terrace with additional fees to reception locations
    •  20 white avant-garde chairs
    •  Edited video of ceremony (15-18 minutes depending on length)


† Fees may apply

On-Site Recreation
  • Bocci court †
  • Children's pool †
  • Kayaking †
  • Non-Motorized Water Sports †
  • Pool †
  • Sailing †
  • Scuba diving †
  • Snorkeling †
  • Spa †
    Timings - Open 6:30 a.m. – 8:00 p.m.
    DREAMS SPA BY PEVONIA®
    Dreams Spa by Pevonia® offers pure indulgence combining hydrotherapy and indigenous treatments and features:
    • Nine interior cabins
    • Three exterior palapas overlooking the Caribbean Sea
    • Three glass exterior cabins surrounded by jungle
    • Hydrotherapy room
    • Private Vichy and Swiss showers
    • whirlpool baths
    • Relaxation lounge
    • Saunas
    • Steam rooms
    • Facials
    • Full-service beauty salon
    • Cold-plunge
    • Fitness center

    Spa Facilities include:

    - Bridal Suite.
    - Pevonia® brand services.
    - Special teen and kids spa treatments.
  • Tennis court †
  • Volleyball †
  • Windsurfing †
Off-Site Recreation
  • Fishing †
  • Motorized Water Sports †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 11686 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacation, home away from home.

    Overall an amazing experience. Secured entrance to property, literally check in and out every guest or visitor, very nice to see safety and security is a top priority. Rooms are moderately dated, yet not against the theme of the Resort. If you want new construction luxury, this is not the place for you. If you want rich history, culture, serenity and a loving home experience, then Dreams Tulum is for you. Staff is wonderful and accommodating. Dietary and food allergy options are available, somewhat limited, however staff do take requests very seriously. There are dairy-free, gluten-free, and vegan options at every restaurant. Would recommend using the Hyatt Inclusive Collection App for all specific menu notations(very helpful). Everyone smiles, everyone says hola, buenas dias, hello, and good day. Majority of staff does speak english, but more impressively they understood my terrible Spanish! This Resort requires you to be present; be there in person and just enjoy yourself. You don't need an itinerary, you don't need a schedule of events, you just have to be there and they handle the rest. 7 restaurants on site, 2 pools, one in the center of all the action, and one on the side for the quieter atmosphere. Beach front lounging, and cabanas with personal servers. Daily events and entertainment, from live music, fire throwing, and even acrobatic performances. They truly offer options for everyone. I could not have been more pleased with my stay. Special Thank You to Concierge Team members Sandra, Manuel, and Jan; Hotel Manager Angel.

    Sep 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dreams Tulum

    Erick from the entertainment team was this best part of my vacation. He is the best dancer he was very friendly and made the party more fun .

    Sep 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dreams tulum

    OK, we arrive in September 14 and we enjoy with Eric. Gary is a good dancer. He would support her and this atmosphere very good because of Eric thank you.

    Sep 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good

    Hey, I had a fun with Erick is the best guy. He said he is very friendly. He is a very good dancer and he loves to dance. We enjoyed so much with him and I will be back with this resort.

    Sep 16, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not worth the money spent

    If you go, you can save your money on the preferred club... not worth it. The rooms needed work and dirty underwear were left in my room. I will say the only reason this resort got a decent score was for the spa. Salvador and his team were exceptional but I won't be back.

    Sep 15, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
  • Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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