What We Love
- Experience new levels of relaxation at the private Vichy /Swiss shower and hydrotherapy room, for starters. More awaits.
- Beachside yoga is the perfect outdoor activity for guests seeking to stay on top of their fitness during their stay.
- Adult guests and families can enjoy a wide variety of activities perfectly suited to all types of travelers.
Things to Know
- The resort is only 80 minutes from the airport.
- Some of the region's most unique historical attractions, including Mayan ruins, Tulum and Xel-Ha, are just 30 minutes away.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Various Lounges/Bars
Top-shelf spirits are served at seven bars
throughout the resort including:
Manatees – Swim-up Bar.
Rendezvous – Lobby Bar.
Revive – Spa Bar.
Sky Sports Bar – Sports Bar.
Smoothie Bar – Frozen Shakes and Smoothies.
Sugar Reef – Beach Bar.
The Lounge Bar – Evening Bar. - Various Restaurants
Barefoot Grill – Lunch specialties served poolside.
Bordeaux – Gourmet French cuisine.
Coco Café – Coffees, teas and pastries served daily.
Gohan – Sushi bar. Casual
Himitsu – A fusion of Pan-Asian delicacies. Casual
Portofino – Traditional Italian cuisine.
Seaside Grill – Steak and grilled specialties. Casual; Casual Elegance
World Café – Continental cuisine buffet-styleA private candlelit, seaside dinner for two
provides an extra element of romance.*
*Additional fees may apply
- SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Tulum Resort & Spa the chance to Sip, Savor & See at Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf, Offsite†
- Laundry/Valet service†
- Meeting rooms†
- Parking†
- Pool†
- Restaurant†
- Spa†
- Tennis court†
- Water sports, Offsite†
- Business Center†
-
Capacity up to 250 guests for ceremony and reception. For more information about wedding packages, please contact weddings.dretu@dreamsresorts.com”.
• Total capacity for ceremony and reception spaces to 250 people
• Sunset Terrace to ceremony locations with additional fees
• Dreams Garden and Sunset Terrace with additional fees to reception locations
• 20 white avant-garde chairs
• Edited video of ceremony (15-18 minutes depending on length)
† Fees may apply
- Bocci court †
- Children's pool †
- Kayaking †
- Non-Motorized Water Sports †
- Pool †
- Sailing †
- Scuba diving †
- Snorkeling †
- Spa †Timings - Open 6:30 a.m. – 8:00 p.m.DREAMS SPA BY PEVONIA®
Dreams Spa by Pevonia® offers pure indulgence combining hydrotherapy and indigenous treatments and features:
• Nine interior cabins
• Three exterior palapas overlooking the Caribbean Sea
• Three glass exterior cabins surrounded by jungle
• Hydrotherapy room
• Private Vichy and Swiss showers
• whirlpool baths
• Relaxation lounge
• Saunas
• Steam rooms
• Facials
• Full-service beauty salon
• Cold-plunge
• Fitness center
Spa Facilities include:
- Bridal Suite.- Pevonia® brand services.
- Special teen and kids spa treatments.
- Tennis court †
- Volleyball †
- Windsurfing †
- Fishing †
- Motorized Water Sports †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11961 reviews
-
Dec 29, 2025Great time and we were sad to leave
We just got back and had a great trip here. Staff does whatever they can for you and were friendly. The hotel is isolated so a nice empty beach to walk on. All of the restaurants were great except for the Mexica (if yo can believe that). The food there was generic and bland. They need to get the chef to use some of his mom's recipes or something... All others we really enjoyed and tried them all. At sushi order a boat (not on menu) as it feeds two perfectly. Pork ribs at the Asian were amazing. The pools were cleaned daily and no complaints there at all. The only negative I can say here is the water access off the beach is rocky. Even the roped off area has a large formation in the middle close to shore that I discovered by accident and had to crawl over with my wife to make it to shore. Once you know it's there you can avoid it. It is just outside of Tulum so we took a private shuttle to/from airport to avoid the many stops the airline busses would make on the way down... worth the $. I would have no trouble recommending this hotel as long as the water access to the ocean is not a main thing for you. You can go in and we did, you just need to know where to do it. We were there 9 days and were sad to leave.
-
Dec 29, 2025Can Not Recommend
Our family of 12 has been visiting Dreams properties (even before Hyatt took over the brand from AMR) for 7 years in Mexico celebrating Christmas together. We have stayed in numerous locations and have always had good experiences. The Dreams Tulum property DOES NOT meet the standards we expect from Dreams. The facility was significantly understaffed which led to long lines from services and long waits for services to arrive. The staff was very friendly and tried their best to serve with a smile. We commend the workers for their efforts, but they were unmatched to the number of visitors. Of the 6 rooms we occupied (in the Preferred Club area), 5 had EXTREMELY low water pressure in the showers. Women with long hair noted they had a hard time getting shampoo and conditioner out of their hair. We strongly recommend staying away from this Dreams property. Other Dreams properties we have stayed (Dreams Vallarta Bay, Dreams Jade, Dreams Sands) were exceptional and we would recommend staying at any of them.
-
Dec 29, 2025
A fuir, il y a de bien meilleurs hôte a Tulum pour y etre aller plusieurs fois.
Je suis tres déçu de cet hôtel, il ne mérite absolument pas les 5 étoiles même local. Le personnel est tres moyen. Les chambres nettoyer un jour sur deux. Excès de zel du manager Luis pour les restaurants a thèmes, qui vous prend de haut et vous refuse l entré avec un petit sourire narquois si vous n avez pas de chemise manche longue, obligé de porter le challe de ma femme pour entrer, pas l impression d etre en vacances mais plutôt au bagne. Fuite des toilettes, obligé de mettre des serviettes pour éponger. Plafond de la douche avec fuite et avec de la moisissure au plafond. Ils ont réparé ça, mais ils sont partis sans remettre la trappe de visite le soir et le matin souris dans la salle de bain. Manque de personnel dans les bars et dans l hôtel en général. Bien déçu de notre séjour le rapport qualité prix n y est pas du tout.
-
Dec 28, 2025Dreams Tulum Resort and Spa
Overall, our stay at the resort was pleasant and the staff were courteous and helpful. However, we found the vegetarian food options to be quite limited across the restaurants. As vegetarian guests, we had very few choices, and many meals lacked variety or adequate protein options. We would kindly suggest expanding the vegetarian menu to include more diverse dishes, clearly labeled vegetarian items, and a better balance of flavors and nutrition. This would greatly enhance the dining experience for vegetarian guests and make the resort more inclusive for all dietary preferences.
-
Dec 28, 2025
Good trip to Dreams Tulum
Very fun trip. Not too busy, even over the holidays and the staff was great. Not too much of a party but enough to keep the Teens and young adults happy.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.