What We Love
- There are two beachfront pools (including an infinity pool) and three Jacuzzis.
- Perch under a palapa on Playa Viva.
- The resort offers luxurious rooms with breathtaking views of the Caribbean and Isla Mujeres.
Things to Know
- The resort is only 25 minutes from the airport.
- Upgrade to the Preferred Club to get better rooms, desserts & liquors in the private lounge and more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Dreams Sands Cancun Resort & Spa provides a much-needed vacay for the entire family. Create a memorable getaway at this all-inclusive resort that has something for everyone!
All-inclusive means a stress-free getaway: drinks, food and activities at your resort are included in the price of your vacation! Relax in a comfy bathrobe in your luxurious suite with amazing views of the Caribbean and Isla Mujeres. Then head over to the spa for a Black Mud Body Wrap or Stem Cells Body Treatment. The Explorer’s Club provides supervised treasure hunts and sandcastle competitions for the kids while you’re enjoying a cocktail or explore the Mayan ruins nearby.
This resort has everything you've ever wanted in a family getaway with so much more. There's a name for all of this awesome - Unlimited-Luxury®. Here's a snapshot of what you'll get:
- Unlimited gourmet a la carte dining
- 24-hour room service
- Unlimited international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too)
- Daily maid service
- Oodles of daytime activities, theme parties and live nightly entertainment
- Daily refreshed, complimentary minibar
- Pool and beach wait service
- The Sip, Savor & See program lets you to wine/dine at sister properties including Now and Sunscape
- Free Wi-Fi with the Unlimited Connectivity mobile app
For a limited time only, the new Great Start Breakfast Plan is available in select room categories for travel through December 22, 2020. The plan includes a buffet breakfast each morning of your stay, plus access to all of the resort's activities, entertainment and amenities. Other meals and beverages may be purchased at the resort, or you're free to venture out to sample local cuisine offerings.
Get MORE perks from your getaway to Dreams Sands Cancun. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- Complimentary in-room snacks
- 25% spa discount
- An in-room breakfast
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- 50% off a romantic dinner
- 1-day complimentary Bali bed rental
*Eligible upgraded room categories include Preferred Club Ocean Front, Corner Suite and the Honeymoon Suite.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating8418 reviews
I was lucky to purchase some day passes so I could experience this property. What a wondercul resort. This is one of the best and cleanest beaches in the city. The restaurants were excellent but the most valuable asset is the staff. Everyone was so very nice and attentive. While location is important, having a staff who genuinely care about the guest's experience tops everything. Bravo👍
I can't ask for more than I pay, I'm aware, the food very well to expectations, a tired but clean hotel, the attention of Rocardo Bares was very good, Daniela in the lobby and the professional Octavio, Anahi entertained very well, a double applause to the boys from the spa, German, Elizabeth, Blanca and Iveth, to you David for the excellent recommendation of the treatment. Jorge concierge always attentive to requests. please consider us in our future vacations.
Highlights of our Vacation
From the beginning of my interest to visit this resort I've joined a facebook group page to learn more about the resort.The reviews were great by those who have visited, it gave me a better positive vibes to visit.But ,We were disappointed in the food and drinks also with our rooms.I said rooms because we had a room changed twice one due of moldy smells and how the room was kept.The daily activities were amazing along with entertainment during the night. The highlights of this trip for us was the Romantic dinner my Bf planned for me with the help of dalberto & Gerardo at sands waves restaurant.It was amazing experience.my Bf also had them decorate the rooms with the help of of the concierge. last but not least our favorite thing was the Spa treatment Elizabeth made our experience a loving lasting one.
Wonderful 1st Time Experience
My wife and I were bummed when Coronavirus held up our cruise this year and so we tried an all inclusive resort. We rolled the dice and gave Dream Sands a try. We were so happy and comfortable with our room and the cleaning services were great! Our frig stayed full of all beverages and we ordered really late night room service and it was really good! The breakfast, lunches, and dinners at ALL the restaurants were superb! The wait staff were extremely courteous and always attentive! I greatly appreciated the hostess always stopping to remind folks to use the hand sanitizer before seating. I have to mention Carlos aka Charles and Jose at the pool. These guys always kept the fun going and were an absolute riot! I hope I get to see them again! The wait staff at the pool were again, awesome! My glass stayed full of adult beverages with either a quick pull up at pool bar or a server asked if I needed another drink! My only concern was the toilet did flush slow and the showers were not the best in pressure, but we made do. Our room stayed cold when we returned from the pool and we slept very comfortable. We spent a rainy Sunday at the spa and had a great massage! The young lady who was the hostess at the spa was so delightful and funny! She kept our mimosas coming! All around it was a great trip and we planned it just 3 days before arriving. The transition from airport to resort and back to airport was super easy! All around ALL the staff from ground transport to wait staff to check in and check out were excellent!!! Great job Dream Sands! We may see you in December!
Service was excellent
We had an outstanding experience with Adalberto. He was amazing, friendly, and extremely helpful. We will definitely go back again. The food was amazing and there was a variety to choose from. Adalberto checked on us to make sure we had everything we needed.