What We Love

  • There are two beachfront pools (including an infinity pool) and three Jacuzzis.
  • Perch under a palapa on Playa Viva.
  • The resort offers luxurious rooms with breathtaking views of the Caribbean and Isla Mujeres.

Things to Know

  • The resort is only 25 minutes from the airport.
  • Upgrade to the Preferred Club to get better rooms, desserts & liquors in the private lounge and more.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Resort Details

Dining
The resort provides a variety of delicious cuisines that will please every guests' palate.
OnSite Dining
  • Barefoot Grill

    Grilled snacks and barbecue served during the day.

  • Coco Café and Ice Cream Parlor

    The Coco Café serves premium coffee and deli snacks served in a casual and relaxed atmosphere.

    Ice Cream Parlor serves an array of frozen treats for the whole family and delicious crêpes.

    Late Night Bites: The buffet offers fruits, yogurt, sandwiches, beer, soft drinks and water.

  • El Patio

    Serving authentic A la carte Mexican cuisine. 

  • Gaucho
    Grilled specialties.
  • Himitsu

    Serving A la carte Pan-Asian specialties.

  • Olio
    A la carte menu served at breakfast, seafood served at lunch and delectable Mediterranean dishes served at dinner.
  • Portofino

    Serving classic, A la carte Italian cuisine.

  • Preferred Club Lounge Bar
    Lounge bar for Preferred Club guests only
  • Preferred Club Pool Bar & Snacks
    Snacks and drinks for Preferred Club guests only
  • Various Lounges/Bars

    - Barracuda 

    - Desires

    - Manatees

    - Rendezvous

    - Gaucho Grill

  • World Cafe

    A buffet specializing in international cuisine. Dress code is Causal for breakfast and Casual Elegance for Dinner.

Guests can take advantage of the business center, spa and more.
On-Site Amenities
  • All-inclusive meal plan
  • Business center†
  • Car rental desk†
  • Children programs
  • Conference facilities†
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Gift/News stand†
  • Golf†
  • All-inclusive meal plan
  • Business center†
  • Car rental desk†
  • Children programs
  • Conference facilities†
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Gift/News stand†
  • Golf†
  • Internet services†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Outdoor pool
  • Parking
  • Pool
  • Restaurant
  • Room service
  • Spa†
  • Tour/sightseeing desk†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Dance the night away, practice your swing and more with the many activities provided at this resort.
On-Site Recreation
  • Children's program, onsite

    EXPLORER’S CLUB FOR KIDS:

    Ages: 3 – 12

    At this fully supervised children's program, kids will enjoy the following activities:

    • Arts and crafts

    • Playground

    • Treasure hunts

    • Sandcastle contests

    • Board games and video games

    • Cinema

    • Doll nursery and play kitchen

    • Water games

    • Weekly campout adventures

    • Big screen movies on the beach

    • Beepers for parental control

    • Dinner for children

    All Explorer’s Club staff members are certified by the American Red Cross in CPR for children

  • Dancing †
    This resort offers dancing lessons.
  • General
    This resort offers Spanish lessons and bingo.
  • Golf †
  • Pool
    There are 4 pools and one outdoor hot tub.
  • Spa †

    For those guests seeking a sanctuary for the senses, the spa offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Whirlpool baths and treatment rooms, a relaxation lounge, a sauna, a steam room and private showers are available. Other services include pedicures, manicures, facials and a full-service beauty salon.

  • Volleyball

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 12990 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Disappointing

    I've been to several 5 star resorts over my lifetime, Dreams Sands was definitely not a 5 star resort. We certainly will not be back.

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family for the win!

    We had the privilege of staying at the Dreams Sands with our family of 17 people. We came from all over the world and couldn't be more pleased with the people that hosted us. Charlie and Jamie from the entertainment team created memories that will last a lifetime for us. Charlie has never had saltier guacamole 😂 The food and hibachi show at the Japanese restaurant was the absolute best time; the food overall at all restaurants was delicious with lots of variety. Santiago at the buffet was so friendly and makes the most delicious cranberry mimosas:). Thank you to the whole team that made this family reunion holiday one for the books. Thank you all. We can't wait to return to you! ❤️ The area felt safe for our family to walk and explore. Thank you again everyone. We'll see you again soon.

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    I see why people return many times!

    Just got back from 10 days at Dreams Sands and can’t rave more about the people, the service, the food!! Noe at breakfast was my ultimate favourite. Carlos at the hibachi table for dinner put on an amazing show. All the restaurants had top notch food that it was hard to not stay another 10 days to experience them all again. Rooms were cleaned impeccably and restocked daily. The beach!! Pools were warm. And we experienced a few outdoor dinners with shows at night. The nightly shows were so fun! Can’t wait to come back.

    Feb 11, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    We will be back!

    Beautiful place, we had a great time. Beach has eroded since last year. Staff is always wonderful. Entertainment was great.

    Feb 10, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great experience with friendly staff

    This is a great resort, with friendly staff, diverse menus and many applicable areas inside and out for congregating. We loved and would recommend the preferred lounge. We used it as a meeting place for our group of 8. Wish the lounge could have had an outside sitting area on that level to overlook the grounds. The only downfall to this resort is the sun is on the non-beach side so this time of year, you have to wait until late morning to get the sun. Our stay was filled with wind, but the staff did a great job trying to keep the beach with the seaweed that washed in with the heavy winds. Overall, it was a pleasant experience and a good value for the price.

    Feb 09, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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