What We Love

  • There are two beachfront pools (including an infinity pool) and three Jacuzzis.
  • Perch under a palapa on Playa Viva.
  • The resort offers luxurious rooms with breathtaking views of the Caribbean and Isla Mujeres.

Things to Know

  • The resort is only 25 minutes from the airport.
  • Upgrade to the Preferred Club to get better rooms, desserts & liquors in the private lounge and more.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Dreams Sands Cancun Resort & Spa provides a much-needed vacay for the entire family. Create a memorable getaway at this all-inclusive resort that has something for everyone!

All-inclusive means a stress-free getaway: drinks, food and activities at your resort are included in the price of your vacation! Relax in a comfy bathrobe in your luxurious suite with amazing views of the Caribbean and Isla Mujeres. Then head over to the spa for a Black Mud Body Wrap or Stem Cells Body Treatment. The Explorer’s Club provides supervised treasure hunts and sandcastle competitions for the kids while you’re enjoying a cocktail or explore the Mayan ruins nearby. 

This resort has everything you've ever wanted in a family getaway with so much more. There's a name for all of this all-inclusive awesomeness - Unlimited-Luxury®. Here's a snapshot of what you'll get:

  • Unlimited gourmet a la carte dining
  • 24-hour room service
  • Unlimited international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too)
  • Daily maid service
  • Oodles of daytime activities, theme parties and live nightly entertainment
  • Daily refreshed, complimentary minibar
  • Pool and beach wait service
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Now and Sunscape
  • Free Wi-Fi with the Unlimited Connectivity mobile app

Woohoo! Book your beach vacay with CheapCaribbean and get MORE Perks at Dreams Sands Cancun Resort & Spa. Enjoy perks like free extras, upgrades and discounts you’ll only receive by booking with CheapCaribbean. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.


Hotel Zone
Cancun International Airport : 14 miles

Property Information

Year Built: 2014
Total rooms: 414


Resort Details


The resort provides a variety of delicious cuisines that will please every guests' palate.
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Guests can take advantage of the business center, spa and more.
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Dance the night away, practice your swing and more with the many activities provided at this resort.
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Hotel Advisories

Advisory On Wednesday, December 7, 2022, Hotel have reopened their extensive enhancement project. which included Enlargement and remodeled lobby area for guests, Refurbished of Restaurants, Bars, Garden, Pools and the new Fitness Center featured with 31 workout stations. The resort is pleased to begin welcoming back guests and debuting these new enhancements.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 11753 reviews
  • 4.0 star tripadvisor rating
    Property was old but very clean. Unfortunately we went during a rainy period and there were many leaks.

    This is an older resort and it was very clean but the leaky windows and ceiling were annoying. Staff did their best to respond but the wet towels under the windows weren’t cleaned up.

    Jun 21, 2024
  • 2.0 star tripadvisor rating
    Not worth it

    Stayed in honeymoon suite. Was initially given a different room due to the suite being over sold. New suite was dusty, dirty, things not working, had an adjoining room (not occupied by anyone we knew) that you could hear EVERYTHING through, even a whisper. No balcony, which is why we wanted the honeymoon suite. Next day we were switched to the honeymoon suite which was much nicer and cleaner, but the AC could not keep the room cold. So we were sweating every night for the remainder of our stay. Food at restaurants was less than impressive, over cooked beef very little flavor, I have a food allergy and the staff insisted that shellfish and gluten were the same thing (I’m allergic to shellfish and enjoy gluten ha). Buffet was actually the best food we got the whole trip. Drinks are all very sugary with very little alcohol. Very attentive service most of the time, definitely more spotty at the restaurants. I personally would not recommend and would not stay here again.

    Jun 20, 2024
  • 1.0 star tripadvisor rating
    Bad Experience

    We visited this hotel back on April of 2022, at that time I can tell was a very good place to stay. Now that I came back yesterday June 19, I can tell you, I’m never go back to that place. I can mention a list of bad things, like food, beverages and accommodation, never experienced power outage in a hotel and never experienced an electrical failure in my bathroom room twice to the point of having fire hazard, and the hotel staff did not provide me any solution at the time, like move us to another room. The building have water leaks all over the lobby, the main and the only entrance to the hotel is the designated area for smokers meaning that all people who come across the entrance breathe all the second hand smoke. The main entrance only have one of the two doors that is supposed to be in place, but is missing. I wish to have the opportunity to upload pictures and videos to show the world how bad is this hotel. The Preferred Package is a ripoff all the rooms are the same except for the one with water dripping. The Unlimited Vacation is another lie and huge.

    Jun 20, 2024
  • 1.0 star tripadvisor rating
    Nightmare-not Dreams

    8th All Inclusive I've been to between Mexico and Jamaica and by far the worst! -Rooms are very small (even when upgrading) and quite old, some of our group had rooms without working toilets or toilets that leaked, bad smells like sewage in the room, or faulty balcony doors that messed with the AC working -If you don't upgrade to "preferred" you feel very unpreferred the entire time on resort, "that's for the preferred guests" half in our group upgraded and the other half did not so no one really enjoyed the benefits -Harassed daily to use my resort credit and go see the VIP group-with phone calls to the room as early as 7 am, we eventually unplugged it, also harassed constantly to "buy a bottle of wine" to secure a reservation for our group or to buy x, y. z, -Cherry on top-my husband was coming in the front door and the entire glass door shattered on him-2nd time this has happened in 60 days according to a worker-you would think they would have treated him like a VIP after that/made sure he was okay, etc but they did everything in their power to make him feel it was his fault (faulty install of the door-not his fault-security even confirmed this after showing him the video) and the "doctor" that was provided gave him a butterflied bandage and sent him on his way after getting a deep open would cut that really should have had stiches -As they were helping with his wound they made him sign paper after paper excusing them of liability rather than making sure he was okay, essentially after this, he was unable to enjoy the rest of our vacation as he had an open wound and could not get in the ocean or pool -To top that off, the power kept going out, one of these times we were in the room due to his accident and it was off for 6 hours straight -Terrible service overall and I would not recommend this hotel which is unfortunate because it does have a beautiful beach

    Jun 20, 2024
  • 4.0 star tripadvisor rating
    cancun family vacay

    We were satisfied with the resort just fine. But the transportation to on this Apple Vacation was terrible. It was a family vacation and the trip started off with arriving at the airport to find that our flight to Cancun had been canceled by either Apple Vacations or Spirit airlines neither group would take responsibility. So, we had to purchase additional tickets on the spot. My son lost in entire day due to airline issues with American Airlines as well. All of us lost luggage going to Cancun and then again when we returned home....very frustrating.

    Jun 20, 2024