What We Love

  • There are two beachfront pools (including an infinity pool) and three Jacuzzis.
  • Perch under a palapa on Playa Viva.
  • The resort offers luxurious rooms with breathtaking views of the Caribbean and Isla Mujeres.

Things to Know

  • The resort is only 25 minutes from the airport.
  • Upgrade to the Preferred Club to get better rooms, desserts & liquors in the private lounge and more.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Resort Details

Dining
The resort provides a variety of delicious cuisines that will please every guests' palate.
OnSite Dining
  • Barefoot Grill

    Grilled snacks and barbecue served during the day.

  • Coco Café and Ice Cream Parlor

    The Coco Café serves premium coffee and deli snacks served in a casual and relaxed atmosphere.

    Ice Cream Parlor serves an array of frozen treats for the whole family and delicious crêpes.

    Late Night Bites: The buffet offers fruits, yogurt, sandwiches, beer, soft drinks and water.

  • El Patio

    Serving authentic A la carte Mexican cuisine. 

  • Gaucho
    Grilled specialties.
  • Himitsu

    Serving A la carte Pan-Asian specialties.

  • Olio
    A la carte menu served at breakfast, seafood served at lunch and delectable Mediterranean dishes served at dinner.
  • Portofino

    Serving classic, A la carte Italian cuisine.

  • Preferred Club Lounge Bar
    Lounge bar for Preferred Club guests only
  • Preferred Club Pool Bar & Snacks
    Snacks and drinks for Preferred Club guests only
  • Various Lounges/Bars

    - Barracuda 

    - Desires

    - Manatees

    - Rendezvous

    - Gaucho Grill

  • World Cafe

    A buffet specializing in international cuisine. Dress code is Causal for breakfast and Casual Elegance for Dinner.

Guests can take advantage of the business center, spa and more.
On-Site Amenities
  • All-inclusive meal plan
  • Business center†
  • Car rental desk†
  • Children programs
  • Conference facilities†
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Gift/News stand†
  • Golf†
  • All-inclusive meal plan
  • Business center†
  • Car rental desk†
  • Children programs
  • Conference facilities†
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Gift/News stand†
  • Golf†
  • Internet services†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Outdoor pool
  • Parking
  • Pool
  • Restaurant
  • Room service
  • Spa†
  • Tour/sightseeing desk†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Dance the night away, practice your swing and more with the many activities provided at this resort.
On-Site Recreation
  • Children's program, onsite

    EXPLORER’S CLUB FOR KIDS:

    Ages: 3 – 12

    At this fully supervised children's program, kids will enjoy the following activities:

    • Arts and crafts

    • Playground

    • Treasure hunts

    • Sandcastle contests

    • Board games and video games

    • Cinema

    • Doll nursery and play kitchen

    • Water games

    • Weekly campout adventures

    • Big screen movies on the beach

    • Beepers for parental control

    • Dinner for children

    All Explorer’s Club staff members are certified by the American Red Cross in CPR for children

  • Dancing †
    This resort offers dancing lessons.
  • General
    This resort offers Spanish lessons and bingo.
  • Golf †
  • Pool
    There are 4 pools and one outdoor hot tub.
  • Spa †

    For those guests seeking a sanctuary for the senses, the spa offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Whirlpool baths and treatment rooms, a relaxation lounge, a sauna, a steam room and private showers are available. Other services include pedicures, manicures, facials and a full-service beauty salon.

  • Volleyball

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 12601 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Friends and Family Getaway

    We had a great time! Very clean and very friendly staff! A couple upgrades to the rooms, the dinner menus, and the main pool would make it a 10 out of 10!

    Jun 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    I would recommend

    Our stay at Dream Sands was amazing. It was my family’s first time staying at an all inclusive resort and it did not disappoint. The food was amazing, the room was always freshly stocked and clean, and the nightly entertainment was great! The staff were also very friendly. Side note, Jhandi on the staff was especially great. He served us drinks by the pool and we didn’t ever go without because he was on top of it! We will be back.

    Jun 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Kids first all inclusive

    Great food, great drinks, great fun. The room was so cold at night, it was so nice to sleep in. Restaurants offer a variety of food. Fitness center was clean and offered a variety of equipment. Kids had a great time and can’t wait to go back.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    2025 Family Vacation!

    We had a great time last week on vacation! The service was top notch! Shout out to my guy Jhandi, he was top notch! The fire show was one of our favorite entertainment events on the resort. We utilized the on-site services and booked an excursion to Isla Mujeres; catamaran, snorkeling, and rented a golf cart to explore the island.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A Pretty Good Vacation

    Dreams Sands was only the second Dreams that we have visited and the other was brand new so the bar was high. Sands did not come close as it relates to their facility. It needs a renovation in a big way. Food was average to sub-par. The preferred pool was in reality the kid pool (just how it worked out), but we hung out in the middle pool all week and had a good time. If you plan on hanging at the pool, go early or plan to rent a bali bed as there are not a lot a loungers available. While the above doesn't sound like it was a great trip, the staff made it a great trip. Special call outs to: Frederico - hardest working F&B manager I've ever seen Luis & Angel - made sure we had our preferred bali bed reserved every day as requested and ensured that our bottle was cold and waiting on us! Alejandro & Miguel - took great care of us and ensured we always had ice, soda water, and whatever food we wanted! Laura - El Patio breakfast is a rockstar waitress and always had a big smile when she saw us walk in. Big SHOUT OUT to the entertainment staff: Miguel, Melissa, Angie, Bryan, Manuel, Lailani - they were the perfect group to keep us engaged, laughing, and entertained! All in all, we'll go back, but after they renovate!

    Jun 28, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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