What We Love
- Experience the true magic of the Caribbean with seaside, candlelight dining.
- Enjoy a wide range activities perfectly suited for adults and families alike.
- Find the perfect meal for every occasion at one of several unique onsite restaurants.
Things to Know
- The resort is only 20 minutes from the airport.
- Upgrade to the Preferred Club and get exclusive access to bigger rooms and outstanding amenities.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
UNLIMITED - LUXURY® INCLUSIONS
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more.
Resort Details
- Barefoot GrilleDelicious grilled favorites are served beachside.
- Bordeaux
This restaurant is for Adults Only.
Enjoy a la carte French cuisine in a romantic atmosphere with a wine cellar.
- Coco CaféPremium coffee & snacks in a casual and relaxed atmosphere.
Late Night Bites served. - El PatioA la carte restaurant offering authentic Mexican cuisine
- HimitsuA la carte restaurant specializing in Pan-Asian cuisine.
- OceanaVariety of fresh grilled local and international seafood specialties served a la carte.
Approximate seating capacity: 82 - PortofinoRecently renovate a la carte restaurant featuring the authentic flavors of the Mediterranean & Italian.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside Grill
A newly renovated, exotic grill of selected fish, poultry and beef in the evening served à la carte.
• Located by the beach• Preferred Club guests only for breakfast & lunch, open to all guests for dinner
• Approximate seating capacity: 60
- Various Lounges/Bars
- Barracuda
- Desires (temporarily closed)
- Manatees
- Rendezvous
- Revive
- Sugar Reef
- World CafeA newly renovated, buffet-style restaurant serving local and international specialty items and classics.Approximate seating capacity: 202
- All-inclusive meal plan
- Babysitting†
- Bicycle rentals
- Boutiques/stores†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Health club†
- Laundry/Valet service†
- All-inclusive meal plan
- Babysitting†
- Bicycle rentals
- Boutiques/stores†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Health club†
- Laundry/Valet service†
- Nightclub†
- Outdoor pool
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Bike rental
- Billiards
- Bocce court
- Children's programExplorer's Club - Fully supervised children's program entertains kids ages 3-12 with daily programs based on science, nature and exploration including: Sandcastle competitions, arts and crafts, big screen movies on the beach, Euro-bungee, game room, large playground, weekly campout adventure
- Motorized Water Sports †
- Non-Motorized Water Sports
- Outdoor pool3 outdoor swimming pools
- Pool †Dreams Riviera Cancun has three pools and two hot tubs located on property. There is one main infinity pool adults only overlooking the ocean, an activities pool and a children’s pool. There is one outdoor hot tub located on each side of the resort for use by all guests. There is a Splash Park.
- Spa †
DREAMS SPA BY PEVONIA® offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments and creates a refreshing, invigorating and peaceful experience. Swiss showers, saunas, steam rooms, private showers and relaxing areas are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full service beauty salon are all available to you.
Spa facilities include:
- Massage and body treatments cabins- Relaxing, aromatherapy and sport massages
- Reflexology
- Main hydrotherapy area
- Cold plunges
- Outdoor cascading whirlpool
- Exfoliation treatments
- Facials
- Bathrobes, towels and slippers
- Yoga classes
- Steam room and dry sauna
- Hair and beauty salon, manicures and pedicures
- Elegant locker, vanity and dressing areas
- Shampoo, body gel, body cream, deodorant
- Main lounge for men and women
- Spa boutique - Volleyball
- Windsurfing †
- Golf †Guests at select resorts in Cancun and Riviera Maya can enjoy discounted green fees at nearby golf courses: Playa Mujeres Golf Course, El Tinto Golf Course at the Cancun Country Club, El Mayakoba, Riviera Maya Golf Course, or Gran Coyote Golf Riviera Maya.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13811 reviews
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Nov 05, 2025Amazing holiday
Excellent holiday. The place was amazing, we were lucky enough to have a front row sea view which made everything really special. Waking up to that view very morning was unreal. There was 3 seperate pools, small kids one with big water apparatus, main kids pool where lots of activities took place and then the adults infinity pool with swim up bar which its like no pool ive ever seen - it's simply amazing. Food choices were good, i would recommend the Grill near the beach. Breakfast was lovely, good choice and breath-taking view. Steakhouse is great for dinner - lovely steaks. Teppanyaki is a must as the food and service/show is brilliant! Mexican restaurant is a authentic restaurant. Room service was brilliant, no faults at all and cleaned daily. The Entertainment team and Pool concierge were fantastic. Uzzy, Edgar, Oliver Jonathon were all brilliant. They had great energy, very good English and made the activities so fun. Jony and Francisco looked after us with arranging face massages and help with sun loungers. The waiters Alex and Victor were second to none. They were running around all day looking after not only us but lots of other people too.
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Nov 04, 2025
Wonderful time
We had a wonderful experience at the Dreams Riviera Cancún spa. Our scalp massages were done by Erika and it was amazing. So relaxing. My masseuse was Flor and she did a great job. Overall we were very happy we decided to spend the afternoon at this spa.
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Nov 03, 2025
Portofino restaurant
Delicious and resequiel was a fantastic server. Best Parmesan buns & garlic aoil I’ve ever had. Even my kids chicken fingers and pasta with butter was divine.
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Nov 03, 2025
Group tour
Wonderful group trip to Hyatt Dreams Riviera. From the arrival greeting with E. Gabriel and the concierge team, to room service, restaurant services, pool bar, snack bars etc., this hotel is as good as it gets. Main take away for me was the friendliness of all staff, really genuine warmth and the staff really appreciate it you can speak a few words of Spanish. Mexican people are proud of the language. So in summary, top quality food, customer service, bar service and general professionalism for everyone at the hotel.
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Nov 03, 2025
Amazing holiday
The location was amazing, beautiful views and very accessible beach. Calm atmosphere around the adults pool. Many different restaurants with all kinds of food. Great for picky people. The oceanfront room was spacious and had great facilities. The entertainment team, Edgar, Jonathon, Oliver and Uzzy provided many fun activities. Blackjack in the adults pool was played a few days, it was interactive and a good laugh. Ping pong tournaments, football from the side of the pool onto a board in the pool and more. There was about two games in the adults pool a day which were good fun. The waiters around the sun loungers were very attentive. Victor and Alex were such good waiters. Everyday they were coming and refilling drinks and taking glasses away quickly. Once a day Francisco and Johnny came for massages and facials around the pool. It was so relaxing. The only downfall this resort has was the weddings. There was a minimum of one wedding a day. The weddings took up many public spaces, such as next to the pool. The resort didn’t tell us in advance before telling us we had to move for the wedding. Another wedding was right next the restaurant and we couldn’t hear each other because the music was so loud. Overalll a great experience though.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.