What We Love
- Experience the true magic of the Caribbean with seaside, candlelight dining.
- Enjoy a wide range activities perfectly suited for adults and families alike.
- Find the perfect meal for every occasion at one of several unique onsite restaurants.
Things to Know
- The resort is only 20 minutes from the airport.
- Upgrade to the Preferred Club and get exclusive access to bigger rooms and outstanding amenities.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
UNLIMITED - LUXURY® INCLUSIONS
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more.
Resort Details
- Barefoot GrilleDelicious grilled favorites are served beachside.
- Bordeaux
This restaurant is for Adults Only.
Enjoy a la carte French cuisine in a romantic atmosphere with a wine cellar.
- Coco CaféPremium coffee & snacks in a casual and relaxed atmosphere.
Late Night Bites served. - El PatioA la carte restaurant offering authentic Mexican cuisine
- HimitsuA la carte restaurant specializing in Pan-Asian cuisine.
- OceanaVariety of fresh grilled local and international seafood specialties served a la carte.
Approximate seating capacity: 82 - PortofinoRecently renovate a la carte restaurant featuring the authentic flavors of the Mediterranean & Italian.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside Grill
A newly renovated, exotic grill of selected fish, poultry and beef in the evening served à la carte.
• Located by the beach• Preferred Club guests only for breakfast & lunch, open to all guests for dinner
• Approximate seating capacity: 60
- Various Lounges/Bars
- Barracuda
- Desires (temporarily closed)
- Manatees
- Rendezvous
- Revive
- Sugar Reef
- World CafeA newly renovated, buffet-style restaurant serving local and international specialty items and classics.Approximate seating capacity: 202
- All-inclusive meal plan
- Babysitting†
- Bicycle rentals
- Boutiques/stores†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Health club†
- Laundry/Valet service†
- All-inclusive meal plan
- Babysitting†
- Bicycle rentals
- Boutiques/stores†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Health club†
- Laundry/Valet service†
- Nightclub†
- Outdoor pool
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Bike rental
- Billiards
- Bocce court
- Children's programExplorer's Club - Fully supervised children's program entertains kids ages 3-12 with daily programs based on science, nature and exploration including: Sandcastle competitions, arts and crafts, big screen movies on the beach, Euro-bungee, game room, large playground, weekly campout adventure
- Motorized Water Sports †
- Non-Motorized Water Sports
- Outdoor pool3 outdoor swimming pools
- Pool †Dreams Riviera Cancun has three pools and two hot tubs located on property. There is one main infinity pool adults only overlooking the ocean, an activities pool and a children’s pool. There is one outdoor hot tub located on each side of the resort for use by all guests. There is a Splash Park.
- Spa †
DREAMS SPA BY PEVONIA® offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments and creates a refreshing, invigorating and peaceful experience. Swiss showers, saunas, steam rooms, private showers and relaxing areas are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full service beauty salon are all available to you.
Spa facilities include:
- Massage and body treatments cabins- Relaxing, aromatherapy and sport massages
- Reflexology
- Main hydrotherapy area
- Cold plunges
- Outdoor cascading whirlpool
- Exfoliation treatments
- Facials
- Bathrobes, towels and slippers
- Yoga classes
- Steam room and dry sauna
- Hair and beauty salon, manicures and pedicures
- Elegant locker, vanity and dressing areas
- Shampoo, body gel, body cream, deodorant
- Main lounge for men and women
- Spa boutique - Volleyball
- Windsurfing †
- Golf †Guests at select resorts in Cancun and Riviera Maya can enjoy discounted green fees at nearby golf courses: Playa Mujeres Golf Course, El Tinto Golf Course at the Cancun Country Club, El Mayakoba, Riviera Maya Golf Course, or Gran Coyote Golf Riviera Maya.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13963 reviews
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Dec 17, 2025Weekday wedding
I went for a wedding and Dreams did not disappoint. Since I was here through the week, there weren’t many people on the property, so service was absolutely amazing. Nothing was overcrowded. And even when it got closer to the weekend and the wait for restaurants were a little longer because of weekend vacationers, I never saw a lack in service. The Desires nightclub was pretty good too. Although I didn’t see many people in there until Friday night, I still had a good time and the people that I met there were great vibes. Just remember that kids are allowed at this resort, so keep in mind that there will be little ones out and about.
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Dec 17, 2025Great for a week!
Hotel is nice. Our room was great. Pools are okay but cater to Gazebo renters as they block most of the pool. You have to get up at 5:30 to get a good chair/umbrella. SPA too expensive. Beach is nice soft white sand. Staff awesome. Uzzy and Oliver from Entertainment are so fun, work so hard and really made our trip! Seaside Abraham, Mario and Estela very on top of everything. Made us feel special. Food was very good. The main lobby is very very warm and fans are not sufficient. Our room was great as we asked to have a garden or pool/ocean view and had all that. We originally were on the outside which is not a nice view of an alley. Hotel also caters to Weddings which is nice to watch but limited our access to areas in a smaller resort so that sucked a bit. All in all most amenities, cleanliness, staff were great.
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Dec 17, 2025
Good place but not great.
Overall we had a really good time at Dreams Riviera Cancun. The location is great, but just a heads up the ocean water isn’t that classic turquoise you see in the pictures. There was always something going on at the beach or pool, which kept everyone entertained. Huge shoutout to Oliver and Bibi from the entertainment team they did an awesome job keeping our kids busy and happy every day. The food was good, though the options didn’t blow us away. The staff, especially Arsenio and Estela at Seaside Restaurant, made our meals extra enjoyable. One thing to know the resort hosts a lot of weddings. It didn’t bother us too much, but if you’re in an oceanfront room, it can get pretty loud at night with music going until 10 or 11pm. We tried the Preferred Club, but honestly, it didn’t feel worth the extra money. It’s a fun place for a vacation, just maybe not the best fit if you have kids in the 7-11 age range.
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Dec 16, 2025Don't get what you pay for.
I paid for a 2 bed room being that I was there with family for a wedding. They put me in a one bedroom room on the first night. Had to complain amd then they said rooms aren't guaranteed. I got a 2 bed room the next night and was never compensated for their mix-up. The staff are great, the manager, not so much. I wouldn't go back. There are better places to go. Then tried to overcharge my daughter for wedding perks.
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Dec 16, 2025
Great family resort
Booked tropical with family – 2 rooms adjoining, provided same floor (1330 & 1331). Housekeeping was good (Nicolas) cleaned daily, provided plenty of towels. Turn down service only twice and Preferred amenities only once. Only draw back room faced main road which could be noisy at times. Food: Overall, food was good at the resort! At anytime of day, you had options. The buffet was good for breakfast, but not so much for lunch. Poolside chicken grill and cantina day were excellent. All the wait staff were very pleasant wherever we at and waits were normal. Special thanks to Esteban (Tappiynaki) and Ricardo the special event waiter (served only at the VIP Members dinner/lunch) Entertainment: The entertainment team was non stop! They were fun, energetic and very engaged. We participated in several daily events as well as with them in VIP Events. Special thanks to Uzzy for becoming my grandson’s favorite! Spa: The spa was excellent! The hydrotherapy on of the best small circuits all because of Wendy! She was so attentive and took excellent care of us! Couples massages by Victoria and Justina were superb! Beach Preferred: Bar & Servers and chair guy, were fantastic. Thank you to Harrison, Santiago, Eric, Ronaldo and, Martin. We rented a cabana and had great service all day with Martin taking care of us!!!
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.