What We Love
- Experience the true magic of the Caribbean with seaside, candlelight dining.
- Enjoy a wide range activities perfectly suited for adults and families alike.
- Find the perfect meal for every occasion at one of several unique onsite restaurants.
Things to Know
- The resort is only 20 minutes from the airport.
- Upgrade to the Preferred Club and get exclusive access to bigger rooms and outstanding amenities.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
UNLIMITED - LUXURY® INCLUSIONS
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more.
Resort Details
- Barefoot GrilleDelicious grilled favorites are served beachside.
- Bordeaux
This restaurant is for Adults Only.
Enjoy a la carte French cuisine in a romantic atmosphere with a wine cellar.
- Coco CaféPremium coffee & snacks in a casual and relaxed atmosphere.
Late Night Bites served. - El PatioA la carte restaurant offering authentic Mexican cuisine
- HimitsuA la carte restaurant specializing in Pan-Asian cuisine.
- OceanaVariety of fresh grilled local and international seafood specialties served a la carte.
Approximate seating capacity: 82 - PortofinoRecently renovate a la carte restaurant featuring the authentic flavors of the Mediterranean & Italian.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside Grill
A newly renovated, exotic grill of selected fish, poultry and beef in the evening served à la carte.
• Located by the beach• Preferred Club guests only for breakfast & lunch, open to all guests for dinner
• Approximate seating capacity: 60
- Various Lounges/Bars
- Barracuda
- Desires (temporarily closed)
- Manatees
- Rendezvous
- Revive
- Sugar Reef
- World CafeA newly renovated, buffet-style restaurant serving local and international specialty items and classics.Approximate seating capacity: 202
- All-inclusive meal plan
- Babysitting†
- Bicycle rentals
- Boutiques/stores†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Health club†
- Laundry/Valet service†
- All-inclusive meal plan
- Babysitting†
- Bicycle rentals
- Boutiques/stores†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Health club†
- Laundry/Valet service†
- Nightclub†
- Outdoor pool
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Bike rental
- Billiards
- Bocce court
- Children's programExplorer's Club - Fully supervised children's program entertains kids ages 3-12 with daily programs based on science, nature and exploration including: Sandcastle competitions, arts and crafts, big screen movies on the beach, Euro-bungee, game room, large playground, weekly campout adventure
- Motorized Water Sports †
- Non-Motorized Water Sports
- Outdoor pool3 outdoor swimming pools
- Pool †Dreams Riviera Cancun has three pools and two hot tubs located on property. There is one main infinity pool adults only overlooking the ocean, an activities pool and a children’s pool. There is one outdoor hot tub located on each side of the resort for use by all guests. There is a Splash Park.
- Spa †
DREAMS SPA BY PEVONIA® offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments and creates a refreshing, invigorating and peaceful experience. Swiss showers, saunas, steam rooms, private showers and relaxing areas are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full service beauty salon are all available to you.
Spa facilities include:
- Massage and body treatments cabins- Relaxing, aromatherapy and sport massages
- Reflexology
- Main hydrotherapy area
- Cold plunges
- Outdoor cascading whirlpool
- Exfoliation treatments
- Facials
- Bathrobes, towels and slippers
- Yoga classes
- Steam room and dry sauna
- Hair and beauty salon, manicures and pedicures
- Elegant locker, vanity and dressing areas
- Shampoo, body gel, body cream, deodorant
- Main lounge for men and women
- Spa boutique - Volleyball
- Windsurfing †
- Golf †Guests at select resorts in Cancun and Riviera Maya can enjoy discounted green fees at nearby golf courses: Playa Mujeres Golf Course, El Tinto Golf Course at the Cancun Country Club, El Mayakoba, Riviera Maya Golf Course, or Gran Coyote Golf Riviera Maya.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13224 reviews
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Apr 28, 2025Dreams riviera Cancun
Great experience over all. Stayed in a great room with a swim out and had amazing service right to our back door from Santiago and poolside from Domingo. The staff was all very accommodating and helpful. There are a lot of weddings here. At least 2 a day.So be prepared for that but it was no issues whatsoever. Plenty of space. Food was typical resort food with a few standouts from the Mexican restaurant and the seaside morning breakfast. Buffet was pretty basic but easy to get in and out of with the kids. Seaweed was definitely present but they worked diligently daily to clear it daily. Made the ocean a bit less ideal than other tropical sites but I wouldn’t say it took away from the experience. Would definitely recommend to a friend. Thanks to Itzel and Maria for making our stay pleasant . Thanks to Alfredo for helping use get some essentials after the airline lost our bags for a day.
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Apr 28, 2025Governor's suite experience
We travelled to this resort as a family of 5, staying in the ocean front governor suite for 11 days. On arrival, the preferred club team were excellent and got us checked in swiftly. Due to us being in a suite we also had a private concierge team who did a good job of looking after us during our stay, big thanks to Rosie for taking care of our family. The room is large and immaculate. We particularly enjoyed the ocean front view, private pool and hot tub. The turn down service during the evenings was also a nice touch. We were told that our drinks fridge and snacks would be restocked daily but didn't found this to be the case and had to ask quite frequently about having a restock as we were travelling with an infant who needed bottled water to make up Formula. Sometimes we did need to ask a few times before somebody eventually came which was a bit of a shame. The pool team are absolutely amazing. We were able to swap our beach cabana with one around the pool during our stay which was great and a nice added touch. The cabana team were fantastic, they made up our bed every morning and provided cold towels and massages most days. They were very friendly and nothing we asked for was too much trouble. The bar team were also amazing. I believe the waiter was called Ricardo that served us and we didn't even need to ask for drinks, he would bring them as soon as we had finished and our cold water was also topped up without having to be asked. AMAZING! The entertainment during the day was ok, some days were better than others. During Easter the kids had the opportunity to hit down a Pinata which they enjoyed and there would sometimes be a live band/pool games but on other days there was nothing. I'm guessing this depended on how busy the resort was on each given day. We didn't see too much of the evening entertainment, perhaps only 3 or 4 shows, once again some were better than others but overall it was pretty good. The food was a bit of a mixed bag. Some restaurants were incredible, both service and the food itself and others not so much. We enjoyed Seaside, Himitsu and Oceana the most. At Portofino, we had one meal which was very good and another that wasn't. But we really didn't enjoy the Mexican restaurant, we went twice and both times we were left very unimpressed with both the food and rude service. Overall the food was mostly good but we weren't blown away with it. A bit more choice at the breakfast buffet would have also been nicer but everything we had there was good.
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Apr 27, 2025
all inclusive!
The beach was over ran with seaweed and one day it was not, and then the next it was, so beware of the possibility of a not so pretty beach, but if you walk down for 25 minutes on their beach you will find really blue water! The restaurants are pretty standard and the buffet that runs breakfast and dinner isnt so bad either if you're looking for a free plate to eat! The hotel itself is pretty chill. The spa prices are insane. The hydrotherapy isn't worth it, but the massage therapists are so sweet and know what they're doing. I did not do any salon services! the bartenders are very sweet, don't forget to tip them, they do so well to remember everyones names and be kind when everyone bum rushes them with drink orders. Rolando, Clever, Christian and Jose from the beach BarAcuda bar are so sweet and fantastic, and definitely made my day! - Mymy
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Apr 27, 2025
Wonderful!
Everything was absolutely wonderful. We went with our two children, who were entertained all day every day. There was a good variety of restaurants, the food was good. The rooms were spacious and beds very comfortable. The staff was friendly and helpful. The entertainment was varied nicely.
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Apr 25, 2025Not a 5 star experience
This resort is a wedding factory and not a 5 star experience at all - the beach was awful - be warned! This was the worst all inclusive I have yet to stay at. Restaurant situation was a nightmare , rooms were outdated, resort activities were none existent. Terrible experience overall.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.