What We Love

  • Guests (18+) have free-flow access to Secrets Playa Mujeres next door. 
  • Preferred Club members have access to a variety of extra perks, including 20% off at the spa, personalized check-in and upgraded mini-bar amenities. 
  • Perfect your stroke and take advantage of zero green fees at the fabulous Greg Norman-designed golf course onsite. 

Things to Know

  • The resort is only 35 minutes from the airport.
  • Onsite activities are perfectly suited to adults and children alike. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers

Resort Details

Various restaurants and bars serve a variety of delicious drinks and cuisines.
OnSite Dining
  • Bars
    - The Sand Bar, Beach bar.
    - Sea Legs, Swim-up bar.
    - The Grotto, Pool bar
    - Mermaid, Main pool bar.
    - Currents, Lazy River bar. 
    - Zen, Spa juice bar. 
    - Spin, Sports bar and discotheque. 
    - Interlude, Lobby bar. 
    - The Limelight, Theater bar. 
    - Preferred Club Bar, Exclusive for Preferred Club guests.
    - Hideaway, Preferred Club beach bar.
    - The Zone, Teens ages 13 to 17 years.
    - Crazy Straws, Kids ages 3 to 12 years. 
  • Dolce
    This quaint cafe offers premium coffee, pastries and a large variety of ice cream options, served in a casual and relaxed atmosphere. 

  • Fusion Nikkei Cuisine
    Modern, elegant and stylish Oriental restaurant offering Japanese cuisine influenced by Peruvian ingredients served a la carte. Hibachi tables for show cooking.

    (Fusion is temporarily unavailable )


  • Gaucho Grill
    Contemporary Rodizio with unlimited Brazilian appetizers, salads and meats carved table-side


  • L'Etoile
    Adults-only restaurant (13 years or older) 

    Fine French cuisine and signature chef creations. 


  • Maris
    Fresh Seafood, ceviche, seafood cocktails, catch of the day and more. Breakfast is available for preferred Club guests only. 

  • Mezes
    Gourmet Mediterranean fare in a Moroccan inspired ambiance.


  • That's a Wrap
    Bright and green eatery with cool indoor seating and a terrace for outdoor dining. Offering a variety of healthy ingredients to create a fresh salad or wrap to your liking as well as a variety of paninis and sandwiches.


  • Tides
    Snacks, hamburgers and hot dogs served poolside with indoor and outdoor seating. 


  • Tres Colores
    Savor Mexican a la carte fare in a traditional, elegant Mexican ambiance.


  • World Cafe
    A vast buffet specializing in local and international cuisine, with several themed stations.


The resort offers 24-hour room service, complimentary Wi-Fi, a spa and more amenities.
On-Site Amenities
  • 24-hour front desk†
  • All-inclusive meal plan
  • Babysitting†
  • Beverage/cocktail†
  • Business center†
  • Car Rental Services†
  • Children welcome†
  • Coffee shop†
  • Complimentary wireless internet†
  • Connecting rooms†
  • 24-hour front desk†
  • All-inclusive meal plan
  • Babysitting†
  • Beverage/cocktail†
  • Business center†
  • Car Rental Services†
  • Children welcome†
  • Coffee shop†
  • Complimentary wireless internet†
  • Connecting rooms†
  • COVID test onsite
  • Currency exchange†
  • Elevators†
  • Exercise gym†
  • Hair dryer†
  • Ironing board†
  • Kitchenette†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Meeting rooms†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Spa†
  • Whirlpool†
On-Site Wedding Services
  • Guests for Dreams of Love and Dreams Ultimate to 20.

† Fees may apply

Water sports, snorkeling, tennis courts, golf and more fun activities are available.
On-Site Recreation
  • Archery
  • Beach
  • Children's pool
  • Children's program †
    • Explorer’s Club for Kids
    • Core Zone Teens Club
  • Fitness center on-site †
  • General
    Horse Shoes, Putting Green, Iceberg Float, Water Trampoline, Bubble Soccer, Basketball, Pickleball court.
  • Golf †
  • Kayaking
  • Snorkeling
  • Spa †
    For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® will offer a sublime atmosphere inspired by Mayan culture. Enjoy a refreshing, invigorating and peaceful experience, complete with private showers, whirlpool baths, treatment rooms, a relaxation lounge, and a Watsu pool for underwater massage.
  • Volleyball
  • Water activities †
  • Whirlpool
Off-Site Recreation
  • Tennis court †
    Tennis courts (available for adults 18+ at neighboring Secrets Playa Mujeres)

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8991 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family Friendly Luxury

    Very impressed with this resort. The facilities are first class. The beach was incredible. So many pools - we never had to fight for a lounger. The food was very impressive and the service was super.

    Feb 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    it was my first time in mexico

    the food and the accommodation was amazing. i particularly loved the corezone and i though jouse and david were very kind and helpful.

    Feb 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We had a great time :) 4.5/5

    Gorgeous location, the public areas are really well maintained, and they are currently restoring the paths. Lots of exotic plants which I love. The staff were pretty excellent to be honest, very attentive and helpful (besides the odd restaurant waiter ). One thing that I kind of hated was that there were weddings practically every day, often multiple on the same day. Mostly they're in separate areas that hotel guests don't use, but building things in the pool that restricts use, and having loud music until after 11pm is inappropriate. Fortunately our room faced outwards, but for rooms overlooking the pool areas, this is a big problem if you've got little kids. We stayed for 2 weeks, and the entertainment was quite samey and late on, so we didn't benefit much because it was too late for our young child. Even so, the restaurant food was generally excellent (world buffet pretty average though), pools were lovely and we never had an issue getting a lounger. Personally I found it was worth it to get a preferred club room, for a little bit of extra service and access to the Bali beds. The bedrooms could do with refurbishing, but it was spacious and the bed was super comfortable (pillows too big though). Lovely view from the balcony, but again I think that area needs a refurb. Bathroom needs better lightning and ventilation, but all in all we were very happy with our room. Housekeeping forgot to replenish coffee etc most days, which I don't understand, but via the app it was possible to request missing things, additional pillows, etc. It's possible to book excursions etc from the hotel, and you can definitely negotiate!

    Feb 11, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Staff made the trip great!

    The staff at Dreams made our experience memorable and fun! Super Mario at the Mermaid bar was attentive and makes great cocktails! Be sure to look him up! We had breakfast at the World Cafe each morning and were impressed with our server, Ulleses! He was friendly and kept our green juice glasses full and our coffee hot.

    Feb 10, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Lovely Family Getaway

    Beautiful sandy beach; children's pool area great; wish they put out more loungers-when busy can't always find one. Rooms great. Resort has lots of trees/greenery. Housekeeping services good although not always consistent with how rooms made up each day. Located north of Cancun and beach more protected so less seaweed and they clean it up very well. My only complaint is the noise from the weddings that are held in the middle of the resort; first night music quite loud...however the music usually ended by 11 pm. Spa services excellent...ask for Jesus who did my facial!

    Feb 10, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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