What We Love
- Guests (18+) have free-flow access to Secrets Playa Mujeres next door.
- Preferred Club members have access to a variety of extra perks, including 20% off at the spa, personalized check-in and upgraded mini-bar amenities.
- Perfect your stroke and take advantage of zero green fees at the fabulous Greg Norman-designed golf course onsite.
Things to Know
- The resort is only 35 minutes from the airport.
- Onsite activities are perfectly suited to adults and children alike.
- Maximize your vacay hours by checking pick-up times on scheduled transfers
Resort Details
- Bars- The Sand Bar, Beach bar.- Sea Legs, Swim-up bar.- The Grotto, Pool bar- Mermaid, Main pool bar.- Currents, Lazy River bar.- Zen, Spa juice bar.- Spin, Sports bar and discotheque.- Interlude, Lobby bar.- The Limelight, Theater bar.- Preferred Club Bar, Exclusive for Preferred Club guests.- Hideaway, Preferred Club beach bar.- The Zone, Teens ages 13 to 17 years.- Crazy Straws, Kids ages 3 to 12 years.
- DolceThis quaint cafe offers premium coffee, pastries and a large variety of ice cream options, served in a casual and relaxed atmosphere.
- Fusion Nikkei CuisineModern, elegant and stylish Oriental restaurant offering Japanese cuisine influenced by Peruvian ingredients served a la carte. Hibachi tables for show cooking.
(Fusion is temporarily unavailable )
- Gaucho GrillContemporary Rodizio with unlimited Brazilian appetizers, salads and meats carved table-side
- L'EtoileAdults-only restaurant (13 years or older)
Fine French cuisine and signature chef creations.
- MarisFresh Seafood, ceviche, seafood cocktails, catch of the day and more. Breakfast is available for preferred Club guests only.
- MezesGourmet Mediterranean fare in a Moroccan inspired ambiance.
- That's a WrapBright and green eatery with cool indoor seating and a terrace for outdoor dining. Offering a variety of healthy ingredients to create a fresh salad or wrap to your liking as well as a variety of paninis and sandwiches.
- TidesSnacks, hamburgers and hot dogs served poolside with indoor and outdoor seating.
- Tres ColoresSavor Mexican a la carte fare in a traditional, elegant Mexican ambiance.
- World CafeA vast buffet specializing in local and international cuisine, with several themed stations.
- 24-hour front desk†
- All-inclusive meal plan
- Babysitting†
- Beverage/cocktail†
- Business center†
- Car Rental Services†
- Children welcome†
- Coffee shop†
- Complimentary wireless internet†
- Connecting rooms†
- 24-hour front desk†
- All-inclusive meal plan
- Babysitting†
- Beverage/cocktail†
- Business center†
- Car Rental Services†
- Children welcome†
- Coffee shop†
- Complimentary wireless internet†
- Connecting rooms†
- COVID test onsite
- Currency exchange†
- Elevators†
- Exercise gym†
- Hair dryer†
- Ironing board†
- Kitchenette†
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Restaurant†
- Room service†
- Safe deposit box†
- Spa†
- Whirlpool†
- Guests for Dreams of Love and Dreams Ultimate to 20.
† Fees may apply
- Archery
- Beach
- Children's pool
- Children's program †• Explorer’s Club for Kids• Core Zone Teens Club
- Fitness center on-site †
- GeneralHorse Shoes, Putting Green, Iceberg Float, Water Trampoline, Bubble Soccer, Basketball, Pickleball court.
- Golf †
- Kayaking
- Snorkeling
- Spa †For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® will offer a sublime atmosphere inspired by Mayan culture. Enjoy a refreshing, invigorating and peaceful experience, complete with private showers, whirlpool baths, treatment rooms, a relaxation lounge, and a Watsu pool for underwater massage.
- Volleyball
- Water activities †
- Whirlpool
- Tennis court †Tennis courts (available for adults 18+ at neighboring Secrets Playa Mujeres)
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8592 reviews
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Jul 15, 2025Best family resort!
My mom and I were able to take a girls trip here. This place was amazing for the two of us and familes alike. We had a room in building 7 o the ground floor which is right by the pool and very convenient. We were able to stay an entire we week so we tried all of the restaurants. Our favorites were the seafood and the French - but all were amazing. We didn't eat or drink a single bad thing on the trip. The service from the room, pool and resturatnts all were amazing. One of the staff even went out of his way to get a coconut and sliced it open for me when I didn't get one the day before. The staff was friendly and ready to help. We got room service for breakfast every morning and they were always on time or early. If something was wrong, they fixed immediately upon request. There is something for everyone here from the morning yoga to the rec center with video games, pool, rock climbing, tennis, pickleball - you name it! We played water and beach volleyball, watched as people had experiences with the dolphins on the beach (which has amazing sand and a boardwalk straight to the bar!) and then there's the lazy river and the water park. Always something to do - or option to do nothing. So many pools to fit the vibe that you are looking for. We ventured out one day to Isla Mujeres and got so much help planning the taxis and trips from the hotel we didn't have to worry about anything. We spent time in the spa - which was amazing services overall and has so many extra things, we were there for two hours during a rainstorm! Went over to see the golf course one day, and that's how we sold the men in our lives to come back next year! We loved it so much we booked for our extended family already for next year and can't wait to share it with them!
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Jul 15, 2025Good resort, especially for families for young families
We just returned from a 6 night stay at Dreams with our kids (22, 19, and 16). Overall it was a great trip. We usually go to an all inclusive resort at least once a year in the Cancun area - always staying somewhere different. Normally, its just my husband and I, so we stay at adults only resorts. We have gone to a couple other resorts with the kids. Pros: * Large resort and never felt crowded (sometimes felt too large), the grounds were very nice * Food was very good *Lots of large pools Cons: *Activites were geared towards younger families. While there is a teen area with games, you couldn't go in there as a family. *Not enough places to hang out in the evenings. We were looking for a place to hang out and play cards after dinner - just couldn't find a venue for that. There is a small lobby bar and that was it. Would have liked a sports bar type venue for family activities in the evening (we've had that at 2 other family resorts - and loved it). *Pools... got very hot and cloudy by the end of the day. They are showing their age with the wear and tear. *Not enough chairs and umbrellas for the size of the resort. *It is next to impossible to get a reservation for the habachi restaurant. The app opens at 1pm on each day, and you have to be on at 1pm to try to get a reservation. 3 of us tried everyday and never got a reservation. They are full by 1:01 pm. *My son (19) had to carry his drivers license with him everywhere in order to get a drink. This got old - especially in the pools. It would have been nice if they had a bracelet that would indicate he was old enough to drink. While I have more cons that pros, it was a good resort and a great trip.
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Jul 15, 2025
Amazing stay!!
We had an amazing 4 day stay over the 4th of July holiday. Our two kids (11 and 8) had an amazing time, and enjoyed the pools since they aren’t very deep. Rooms are spacious and comfortable, the resort is spread out making it feel like there are little to no crowds. We did opt to upgrade to preferred, but aside from the preferred lounge(which we used a lot), I don’t see any need to upgrade. The Maris restaurant for breakfast (part of the preferred club) was sloth speed slow with service, as was fusion for dinner. There are a lot of weddings every night, but we loved listening to the music and people watching. The weddings didn’t go late into the night, maybe ended around 10 or earlier. We take a noise machine with us when we travel, so we had zero issues with noise! The drinks are great! Bartenders at the lobby bar and preferred club were excellent! We stopped by the club a few nights but the techno music was not for us. One night the Dj didn't show up till almost 11pm (supposed to open at 1030) so people were just sitting around waiting. Our kids used the kids club a few times. Even our older one enjoyed it. He said they had a video game console and movies playing. They did various craft and activities. In the evenings they offered “camping” which looked super cute and interactive when we walked by. The girls at the club are really sweet with the kids. The food was great overall. We enjoyed the Brazilian and the Mexican the most. Their service and meals were excellent! Room service was quick and good as well. The entertainment was fun! Great for both adults and kids. They have a great setup in the theater, complete with bar service. This is an excellent resort! We had such a great time, that we’ve already booked our next stay! Can’t wait to come back and make more amazing memories!
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Jul 14, 2025
Excellent Famili Trip to Dreams Playa Mujeres
We had a great trip to Dreams Playa Mujeres!! Our Pool Concierge Alberto was AMAZING! He had a cabana ready for us everyday and helped us with dinner reservations every night even tho they weren’t technically needed (so we got into dinner each night quickly and easily). Service and food throughout was outstanding! Kids had a blast as well - the bracelet making activity was a fave for them! We absolutely recommend this resort!!!
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Jul 13, 2025
10/10
Amazing resort. So much to do. Food was excellent and I never felt rushed or as though I had to wait for anything. The best vacation I ever took to date. The staff is the heart of this resort. Service is stellar.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.