Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

8924 reviews

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  Dreams and Secrets Playa Mujeres- Great Resorts!

  Loved our stay at Dreams in January 2026, family of 3. This review includes Dreams and Secrets as we stayed at Dreams but spend much of our time at Secrets since we were all adults. See below as why you should NOT travel on a national holiday to Cancun. Dreams is very family- great place if you have kids, but since our daughter is and adult we preferred to spend the day and some evening hours at Secrets. Secrets had just reopened after renovations so were getting VIP treatment due to the low number of guests. Even after many more people arrived, staff worked hard to be attentive to everyone. There were also no line-ups for anything at Secrets unlike Dreams which was much busier. There is plenty of staff at both locations to meet all of your needs. The entire Playa Mujeres resort area is not open to the public so it is very safe. ROOMS: We had a room-8139 at Dreams facing the kids small water park area which was loud during the day with the water running all day. Since we didn't spend time in our room during the day it was not an issue. It had 2 queen beds and a comfortable pull-out couch which was great. There was a light curtain divider between the couch and bed area. Beds were comfortable. Had a small fridge and nespresso coffee maker. Fridge had complimentary drinks. Body wash, shampoo, conditioner and body lotion were provided. They also gave you a small bottle of bug repellent which did come in handy. They provide plenty of bottled water in the room. However, I wish they wouldn't take 1/2 used bottles, just seemed wasteful as we always kept a bottle in the bathroom for teeth brushing, There is also a magnified make-up mirror in the washroom. Shower was nice with a rainfall shower and wall shower, but it did leak a little onto the floor as I find it does at many resorts. Daily housekeeping was provided and even a turn down service which was not necessary, so I started turning on the red light (no service) in the evenings. We did not get to see the new rooms at Secrets. There are shuttles that run between the 2 resorts as some of the locations are a bit far (can walk if you want). Staff was fabulous at both resorts. Friendly and vey attentive to your needs. POOLS: There are many pools to choose from on both sides and with great views of the ocean. There are also many hot tubs in various locations. The hot tubs at Secrets were not that warm though. There were 2 adult waterslides and 2 really nice water splash area for the kids at Dreams. Plenty of towels and chairs for everyone with a variety of seating options and nicely spaced around all of the pools. BEACH: The beach is fantastic with silky sand and an ocean you can swim in. Seaweed was minimal. Plenty of chairs with beach bars and servers at the beach at both resorts. In front of Beaches in a Dolphin area where you can watch dolphins being trained and putting on shows for those that paid to go directly into the area. You can walk quite a distance in both directions if you like to walk the beach and no none harassing you to buy anything. Both resorts had nice beach volleyball courts, but at Secrets there were prickly spurs around that you had to be careful not to step on. They were trying to clean that up when we were there. They had kayaks and paddleboards available for free but you had to pay for sea-doos and banana boat rides. FOOD and DRINKS: Best food I have ever had at a resort. We ate breakfast at the buffet restaurant at both Dreams and Secrets and had plenty to choose from. There are also gluten free options and they always ask you if you have food allergies. For lunch we ate at the Seaside Grill at Secrets several times, and at the poolside meals provided on different days (seafood with lobster/shrimp, paella, tacos). There is always fruits, sandwiches, snacks, coffee and ice-cream at both resorts at the coffee shops. We ate dinner at the restaurants as there were plenty to choose from. Food and service was excellent everywhere. Some do have a dress code. They had great beverages (alcoholic an non-alcoholic). Bartenders made anything you asked for and I was happy that everyplace had Prosecco. Drinks are plenty at anytime of the day! ENTERTAINMENT/ACTIVITIES: We enjoyed the morning yoga which was offered at both resorts as well as the pool volleyball and beach volleyball. They had afternoon games like trivia and Bingo by the pool and we also really liked the finger painting where we made cute coasters and also the tequila tasting. One morning we did the bike tour which is very casual but interesting learning about ants, plants and history. We only took in 2 evening shows at Secrets and also really enjoyed the casino night at Dreams with play money. The entertainment team of Nemo, Carlitos, Francesca, Sebastian, Diego were great (may be missing a name or two) There was a variety of live music every afternoon by the pool at Secrets. I prefer not common rock music as I like the sounds of the Caribbean while on vacation. Loved the reggae band, Cuban band and saxophone player. There was also evening musicians in the lounge bars at both resorts. EXCURSION: We booked one excursion through the hotel which was a snorkeling trip on a catarmaran to Isla Mujeres. It was a beautiful Sunday but very busy, which was an issue. The boat and staff were lovely but the area was too crowded for snorkeling. We stopped half way to island to snorkel and from there it all felt very rushed and crowded. It was so crowded that you spend the 20 mins you had in the water trying to dodge elbows and fins while trying to follow our guide with the whistle. There was no time to swim around and enjoy the few types of fish we saw. You had to swim in a straight line as the boat dropped you off and you had to swim to its new location. It is not a trip I would recommend if snorkeling is an activity you enjoy. We then docked outside of the island for quick swim. The water and surroundings are beautiful. Then we got back on the boat and dropped off at the tourist trap island for a couple of hours to have lunch (which was just OK). We went for a swim on the crowded beach and then found the cutest showers in the middle of the trees (a trip highlight). We got back on the boat which took us the the downtown shopping area which is busy but fun. We took in a local restaurant for chips and salsa and live mariachi music and got back on the boat late afternoon. There was a photographer on board taking photos and I have to say they turned out great- nice job photo editing, but you had to buy those. HOSPITALITY ROOM: Since our return flight wasn't leaving until 11 pm, we could spend the day at the resort and they provided a room with large lockers and showers to use after our day at resort. It had shower amenities and towels and plenty of space to repack our suitcases for the flight. The locks were not working as they should, so we had to call someone to open the lockers for us but they were happy to help and even took our luggage to the lobby for us while we grabbed a quick bite to eat before we left. WHY NOT TO TRAVEL ON A NATIONAL HOLIDAY: We travelled on Jan. 1 which we learned is not a great idea as our Westjet flight had no crew, so they had to call in staff making our flight 2 hours very late evening. That resulted in having to wait 2 hours at the Cancun airport for our luggage since there was little staff to take the luggage off the plane. There wasn't really anyone at the airport to talk to about it since we arrived so late. Because of the holiday and time, there were few shuttles running and so waiting time was longer then normal and somewhat unorganized. We arrived at our hotel around 2:30 am.

  Jan 11, 2026
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  Great resort, but a wedding assembly Line

  We are currently at this resort, the grounds are wonderful, fairly clean. We upgraded to preferred members with an ocean view suite. The room is wonderful. The staff for the most part are all friendly. Food is hit or miss, but can always find something to eat. The preferred lounge has snacks all day. We are travelling with our kids 12/9. The waterpark is fun, they both enjoy it. The beach is very nice, beautiful sand and lots of space to lounge. The day time is fantastic. The evening turns into a wedding assembly line. 3 weddings a day/everyday. All within a few meters of one another, the music starts at 7pm and pumps until 11/1130. We are on the fifth floor at the ocean, we cannot even talk to each other in our own room it is so loud. Three weddings playing three different songs at once blasting. It’s literally insane. Unfortunately this ruined the entire trip for us. We will never stay at a dreams again, this is just a warning. If you don’t have kids and enjoy listening to Kiss, Bon Jovi, and Nelly full blast at the same time every night for 10 nights then you would love it here. If you are looking to relax and have some peace I would strongly recommend any other place in the world. This is literally hell. We really wanted to like it here, but we are day 6 (18 weddings so far) and slowly starting to lose our minds, even looked at booking a hotel in Cancun just to get away from here. Maybe we are just odd, just think everyone should know what you are getting into. If they reduced the number of weddings or had a space for them, that would have been great. FYI- most of the pools and restaurants are closed at 4 for the weddings. I don’t like to complain, and want to make it clear the hotel itself is amazing. Unfortunately the weddings ruin the entire experience.

  Jan 10, 2026
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  Great family vacation

  We went as a family and had a wonderful time. Quan was an incredible and helpful bellhop. David was amazing in the teens club. We enjoyed the staff with the preferred club. And the fabulous service at the restaurants and around the pool. The beach is stunning and the water glorious.

  Jan 10, 2026
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  The best resort in mexico

  The most amazing experience, staff is incredibly polite and friendly. Nelson, the bartender at the preferred club was very nice, Gabriel is super polite and helpful, Javier was amazing, and Luis and Alberto were very helpful

  Jan 10, 2026
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  Mexico

  Very very good Alberto Luis Roger Gabriel and all of the bar tenders. Rooms are very nice. The lounge was by far my favorite with the music

  Jan 10, 2026