What We Love
- Send your children to the Core Zone Teens Club, where video games, socializing and other activities are available around the clock.
- Enjoy 24-hour room service as part of the Unlimited-Luxury® experience.
- Enjoy the solitude and tranquility of your luxury accommodations, complete with a furnished balcony or terrace.
Things to Know
- The resort is only 45 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers
- Activities and onsite amenities are perfectly suited for adults and families.
Resort Details
- Various BarsMoments- Main lobby bar
Preferred Club Bar (Hours : 7 p.m. – 11 p.m.)- For Preferred Club guests only
Preferred Club Pool Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Preferred Club Swim-Up Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Prelude- Pre-dinner drinks
SandBar- Beach Bar
Scores- Catch the game and a refreshing beverage at the sports bar
Splash- Main pool swim-up bar
Spotlight- Theater Bar
The Mix- Bar and Swim Up Bar located in the Jungle waterpark
The Reef- Main pool bar
Faire- American-style restaurant serving burgers, salads, nachos and more- Air-conditioned - Various RestaurantsBarefoot Grill- Delicious burgers and hot dogs served beachside
Bluewater Grill (Hours : 6 p.m. - 10:30 p.m.)- North American steak house- Air-conditioned- Casual Elegance dress code- Seating capacity – 119 people
Capers (Hours : 6 p.m. - 10:30 p.m.)- A menu serving a variety of à la carte Italian specialties- New Pizza oven- Air-conditioned- Casual Elegance dress code- Seating capacity – 128 people
Carnival International Café (Hours : 6 p.m. - 10:30 p.m.)- Main buffet restaurant featuring a variety of local and international cuisine- Outdoor restaurant- Casual; Casual Elegance for dinner- Seating capacity – 470 people
Cin Cin (Hours : 6 p.m. - 10:30 p.m.)- Mediterranean cuisine à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 103 people
Coco Café (Hours : 3 p.m. – 10 p.m.)- Enjoy delectable premium brand coffee drinks at this relaxing café
Mercure (Hours : 6 p.m. - 10:30 p.m.)- French brasserie-style restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 78 people
On a Roll Burger Bar- Burgers served for late night bites
Spice (Hours : 6 p.m. – 11 p.m.)- Asian cuisine featuring Teppanyaki tables and Chinese wok specialties in an elegant atmosphere- 4 Teppanyaki tables are restricted to guests age 12 and older (up to 12 people)- 1 large Teppanyaki table for 24 people- Air-conditioned- Casual Elegance dress code- Seating capacity - 111 people
Sundaez (Hours : 12 p.m. – 12 a.m.)- Ice cream parlor
Tamarindo (Hours : 6 p.m. - 10:30 p.m. )- Mexican-style à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 124 people- Breakfast a la carte, Lunch a la carte only for Preferred Club Guests.- Dress code: Casual; Casual Elegance for dinner
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- Laundry/Valet service†
- Poolside service
- Spa†
- Tennis court†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †New Explorer’s Club
includes cooking contests, a playground, splash zone, and indoor zipline, Indoor game room with TV and video games, Kitchen for mini master chef activity, Nintendo & xbox.
- Dancing
- Fishing †
- Hot tub †
- Kayaking
- Non-Motorized Water Sports
- Outdoor pool6 Swimming Pools including and infinity pool, children's pool
The below features will be available starting December 23, 2019:
-Family Fun pool featuring four waterslides and a lazy river.
- Sailing
- Scuba diving †
- Snorkeling
- Spa †
- Sports court onsite †
- Teen programs †Two-story Core Zone Teen’s Club with indoor area and an exterior area featuring Rock-climbing wall, a basketball court. Plus, a pool table, stage with a DJ Cabin and a set of drums, dance Floor, a bar and pinball & guitar games Available April, 2020.
- Tennis court2 Tennis Courts
- VolleyballBeach Volleyball
- Water activities †The Below Features will be available starting December 23, 2019:
Four Water slides in new family pool including: One Kamikaze slide, 2 Black hole slides, open slide in a crescent moon shape.
Family section water slide features:
-Kamikaze slide (must be a minimum of 12 years old and 4.6 ft; max weight of 220 pounds)
-Black Cave Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Black Mamba Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Easy Ride Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
- Golf †
- Helicopter/airplane sightseeing †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12451 reviews
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Dec 14, 2025Little disappointed
This is second time in this hotel. In general is a great hotel but needs renovation. The staff is pleasant with exception of cafe were the ladies need customer service training. The biggest problem is food which is average. The only restaurant we liked was Italian but only if you eat shrimp dishes. Pasta or lasagna were terrible. Mexican restaurant shouldn’t be called Mexican, Asian restaurant the food was salty and we couldn’t eat it. Finally the French restaurant wow what a joke it was Never had so awful onion soup in my life.
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Dec 13, 2025Beautiful resort
We have an amazing time and Dreams Onyx. The staff and size of the resort was perfect and highly recommend to anyone looking for a relaxing vacation.
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Dec 13, 2025
Experience
The resort was amazing. It was various things to do, the rooms were very clean! The food was good as well, the hibachi and steakhouse were not the best. My boyfriend and I did not feel well after. Besides that’s everything else was great, I will definitely visit again.
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Dec 12, 2025
The best vacations and attention
Terrific and great experience in this hotel and highly recommended. The sevice are excepcional. The best team, starting with our buttlet Leonardo. Thanks for phenomenal services: Stephany - Lunch Preferred lounge Edwin (Aka Buggie) - Beach Preferred lounge. Mariano - Beach Preferred lounge. Sterling - Beach Preferred lounge. Simon - Beach Preferred lounge. Juan - Desayuno Preferred lounge Frank - Desayuno Preferred loungue Berenice - Luch Preferred loungue Alexander - Desayuno Preferred Ignacio - Desayuno Preferred Julio - Camarero almy Rainier - Desayuno Preferred loungue Jorge - Lunch Preferred loungue Franklin - Desayuno Preferred lounge and Steak Francisco - Tamarindo. Yordania - Tamarindo. Jesús - Tamarindo. Yorkis - Housekeeper Sonia - Cin Cin restaurant Natalia - Camarera Maria - Restaurant Mercure y Preferred Jessica - Luch Preferred club Ramón - Preferred desayuno Lunch Eddy - Preferred desayuno Luch. Of course! We would like to return in the future. 10/10 our personal experience!
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Dec 12, 2025
Vacation
We had a nice family vacation! The resort was clean, friendly/helpful staff, good food and had the best entertainment staff! Definitely recommend staying here!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe renovation is underway to expand the Silk Convention Center, to include five new breakout rooms and updated décor throughout the facility, also to update sections of the lobby, including a new Xhale Club Lounge, lobby bathrooms, and a new travel distributor representative area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.