What We Love
- Send your children to the Core Zone Teens Club, where video games, socializing and other activities are available around the clock.
- Enjoy 24-hour room service as part of the Unlimited-Luxury® experience.
- Enjoy the solitude and tranquility of your luxury accommodations, complete with a furnished balcony or terrace.
Things to Know
- The resort is only 45 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers
- Activities and onsite amenities are perfectly suited for adults and families.
Resort Details
- Various BarsMoments- Main lobby bar
Preferred Club Bar (Hours : 7 p.m. – 11 p.m.)- For Preferred Club guests only
Preferred Club Pool Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Preferred Club Swim-Up Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Prelude- Pre-dinner drinks
SandBar- Beach Bar
Scores- Catch the game and a refreshing beverage at the sports bar
Splash- Main pool swim-up bar
Spotlight- Theater Bar
The Mix- Bar and Swim Up Bar located in the Jungle waterpark
The Reef- Main pool bar
Faire- American-style restaurant serving burgers, salads, nachos and more- Air-conditioned - Various RestaurantsBarefoot Grill- Delicious burgers and hot dogs served beachside
Bluewater Grill (Hours : 6 p.m. - 10:30 p.m.)- North American steak house- Air-conditioned- Casual Elegance dress code- Seating capacity – 119 people
Capers (Hours : 6 p.m. - 10:30 p.m.)- A menu serving a variety of à la carte Italian specialties- New Pizza oven- Air-conditioned- Casual Elegance dress code- Seating capacity – 128 people
Carnival International Café (Hours : 6 p.m. - 10:30 p.m.)- Main buffet restaurant featuring a variety of local and international cuisine- Outdoor restaurant- Casual; Casual Elegance for dinner- Seating capacity – 470 people
Cin Cin (Hours : 6 p.m. - 10:30 p.m.)- Mediterranean cuisine à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 103 people
Coco Café (Hours : 3 p.m. – 10 p.m.)- Enjoy delectable premium brand coffee drinks at this relaxing café
Mercure (Hours : 6 p.m. - 10:30 p.m.)- French brasserie-style restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 78 people
On a Roll Burger Bar- Burgers served for late night bites
Spice (Hours : 6 p.m. – 11 p.m.)- Asian cuisine featuring Teppanyaki tables and Chinese wok specialties in an elegant atmosphere- 4 Teppanyaki tables are restricted to guests age 12 and older (up to 12 people)- 1 large Teppanyaki table for 24 people- Air-conditioned- Casual Elegance dress code- Seating capacity - 111 people
Sundaez (Hours : 12 p.m. – 12 a.m.)- Ice cream parlor
Tamarindo (Hours : 6 p.m. - 10:30 p.m. )- Mexican-style à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 124 people- Breakfast a la carte, Lunch a la carte only for Preferred Club Guests.- Dress code: Casual; Casual Elegance for dinner
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- Laundry/Valet service†
- Poolside service
- Spa†
- Tennis court†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †New Explorer’s Club
includes cooking contests, a playground, splash zone, and indoor zipline, Indoor game room with TV and video games, Kitchen for mini master chef activity, Nintendo & xbox.
- Dancing
- Fishing †
- Hot tub †
- Kayaking
- Non-Motorized Water Sports
- Outdoor pool6 Swimming Pools including and infinity pool, children's pool
The below features will be available starting December 23, 2019:
-Family Fun pool featuring four waterslides and a lazy river.
- Sailing
- Scuba diving †
- Snorkeling
- Spa †
- Sports court onsite †
- Teen programs †Two-story Core Zone Teen’s Club with indoor area and an exterior area featuring Rock-climbing wall, a basketball court. Plus, a pool table, stage with a DJ Cabin and a set of drums, dance Floor, a bar and pinball & guitar games Available April, 2020.
- Tennis court2 Tennis Courts
- VolleyballBeach Volleyball
- Water activities †The Below Features will be available starting December 23, 2019:
Four Water slides in new family pool including: One Kamikaze slide, 2 Black hole slides, open slide in a crescent moon shape.
Family section water slide features:
-Kamikaze slide (must be a minimum of 12 years old and 4.6 ft; max weight of 220 pounds)
-Black Cave Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Black Mamba Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Easy Ride Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
- Golf †
- Helicopter/airplane sightseeing †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Nov 29, 2025
Beautiful Resort
My husband and I stayed at Dreams Onyx Punta Cana for our honeymoon, we booked through Air Canada. We were told by an air Canada agent a special honeymoon gift would be arranged for us. When we arrived unfortunately nothing was set up when we got to our room. I was initially very disappointed and upset, but Rosely at reception was incredibly helpful—she apologized and explained that the request had not been informed to them by air Canada , I didnt know who to believe as air Canada mentioned they were sure to have added the request. Even though I had to follow up with Rosely a few times, the team eventually placed a honeymoon banner on our door and apologized for the delay and mentioned they can’t do more than that at this point. Set all that aside, the rest of our stay was amazing. The resort is beautiful, clean, and the staff truly made our trip special. The breakfast and lunch overall was good, but it was a bit hard to choose what we want to eat at times since I don’t eat pork and 90% of breakfast and lunch meals had some sort of pork or pork trace . I really wish there were more options for guests who don’t eat ham, bacon, or other pork products, but the Dinner restaurants were perfect and very delicious our favourite was CinCin and Bluewater Grill we made sure to each at these 2 spots once before we left. I want to give a special thank you to: • Miguel, Anthony, and Felix from the lazy river pool bar who kept the energy high. • Shadow & Symirlin from the entertainment team who were so much fun to be around and get to know. • Maria, who kept our room spotless and checked in multiple times a day • Edwin, our amazing beach waiter • Carlos, from breakfast buffet who was not only friendly but an amazing him throughout the trip. His smile is so contagious, we made sure to sit in his section every morning! • Rosely and Nelson at reception for their great service Overall, our honeymoon was amazing, and despite a few bumps, we genuinely enjoyed our stay at Dreams Onyx. I would absolutely recommend this resort—whether you’re a family or a couple, they have something for everyone! I would totally stay there again and again
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Nov 28, 2025
Dreamy stay at Dreams
We’re currently on day 12 of a 14-day trip from the UK. Overall, the resort has been excellent — spotless throughout, with genuinely friendly staff who go out of their way to help. The food has been very good, both at the buffet and the à-la-carte restaurants. I’ve experienced some stomach issues for about a week, which I suspect were caused by the ice rather than the food. The pool area is lovely, and the swim-up bar is a great touch. As for the beach, seaweed can be an issue, though the team works tirelessly to manage it — it’s a natural occurrence, so it’s to be expected. The gym is well equipped with plenty of cardio machines, resistance equipment, and free weights. Regarding tipping: it’s more common here than in the UK, similar to the US. We brought a supply of $1 bills and tip when we feel it’s deserved — there’s absolutely no pressure to do so. We didn’t book Preferred status and were offered an upgrade at a cost we couldn’t justify. In hindsight, we’re not convinced it would have added enough value, and would rather put that money toward another holiday in Europe. Our room is in Building 5 overlooking the wedding area. It’s spacious, well equipped, and the air-conditioning works brilliantly. Some people have commented on the bathroom layout, but realistically, how much time does one spend in there anyway? Our only real disappointment was the whirlpool bath, which looks a bit tired and not as clean as expected, and the balcony floor is extremely slippery when wet, so we’ve avoided using it. We’ve also taken advantage of the facilities at Breathless, which is adults-only, and that’s been a really nice perk. All in all, we’ve had a very good stay and would happily recommend Dreams. ⸻ If you want a slightly more formal, humorous, or concise version, just let me know!
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Nov 27, 2025
Great family vacation, but room for improvement
Travelled here in November 2025 with my wife and toddler, as well as my parents. Overall we had a great stay but there were a few things that could've been better. Stayed in a swim out preferred club room. Pros: - Butler Josue was great and went above and beyond for us - This resort has billiards tables at the sports bar which was a huge plus for us - Plenty of beer - Great service from restaurant staff and room service Cons: - Two broken billiards tables at the theater, please fix those. Also need better supervision for the billiards tables, no one should be putting drinks on the table but we saw that multiple times and witnessed a spill - Need clamato juice, tomato juice is not great - A few sellers on the beach interfered with family time
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Nov 26, 2025
Nice but the timeshare people…
Great location. Very beautiful. Great staff. The harassment by the timeshare people made it unbearable. Not sure if I would return.
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Nov 26, 2025
Dissapointment
Overall very disappointed. First off you will be accosted on your first day by Hyatt representatives trying to pressure you to buy a membership. A very frustrating way to spend your first morning at the resort. Food was not great, or consistent in quality. There is a high expectation for tips. Our room needed quite a few repairs or improvements eg. Fridge not cold, tv didn't work, wifi didn't work, shower head needed replacing, fan didn't always work and the outdoor spa was disgusting and dirty. The staff were ok (except for the expected tipping). The pools were fine. We will not return, and won't recommend to friends or family.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe renovation is underway to expand the Silk Convention Center, to include five new breakout rooms and updated décor throughout the facility, also to update sections of the lobby, including a new Xhale Club Lounge, lobby bathrooms, and a new travel distributor representative area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.