What We Love
- Send your children to the Core Zone Teens Club, where video games, socializing and other activities are available around the clock.
- Enjoy 24-hour room service as part of the Unlimited-Luxury® experience.
- Enjoy the solitude and tranquility of your luxury accommodations, complete with a furnished balcony or terrace.
Things to Know
- The resort is only 45 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers
- Activities and onsite amenities are perfectly suited for adults and families.
Resort Details
- Various BarsMoments- Main lobby bar
Preferred Club Bar (Hours : 7 p.m. – 11 p.m.)- For Preferred Club guests only
Preferred Club Pool Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Preferred Club Swim-Up Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Prelude- Pre-dinner drinks
SandBar- Beach Bar
Scores- Catch the game and a refreshing beverage at the sports bar
Splash- Main pool swim-up bar
Spotlight- Theater Bar
The Mix- Bar and Swim Up Bar located in the Jungle waterpark
The Reef- Main pool bar
Faire- American-style restaurant serving burgers, salads, nachos and more- Air-conditioned - Various RestaurantsBarefoot Grill- Delicious burgers and hot dogs served beachside
Bluewater Grill (Hours : 6 p.m. - 10:30 p.m.)- North American steak house- Air-conditioned- Casual Elegance dress code- Seating capacity – 119 people
Capers (Hours : 6 p.m. - 10:30 p.m.)- A menu serving a variety of à la carte Italian specialties- New Pizza oven- Air-conditioned- Casual Elegance dress code- Seating capacity – 128 people
Carnival International Café (Hours : 6 p.m. - 10:30 p.m.)- Main buffet restaurant featuring a variety of local and international cuisine- Outdoor restaurant- Casual; Casual Elegance for dinner- Seating capacity – 470 people
Cin Cin (Hours : 6 p.m. - 10:30 p.m.)- Mediterranean cuisine à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 103 people
Coco Café (Hours : 3 p.m. – 10 p.m.)- Enjoy delectable premium brand coffee drinks at this relaxing café
Mercure (Hours : 6 p.m. - 10:30 p.m.)- French brasserie-style restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 78 people
On a Roll Burger Bar- Burgers served for late night bites
Spice (Hours : 6 p.m. – 11 p.m.)- Asian cuisine featuring Teppanyaki tables and Chinese wok specialties in an elegant atmosphere- 4 Teppanyaki tables are restricted to guests age 12 and older (up to 12 people)- 1 large Teppanyaki table for 24 people- Air-conditioned- Casual Elegance dress code- Seating capacity - 111 people
Sundaez (Hours : 12 p.m. – 12 a.m.)- Ice cream parlor
Tamarindo (Hours : 6 p.m. - 10:30 p.m. )- Mexican-style à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 124 people- Breakfast a la carte, Lunch a la carte only for Preferred Club Guests.- Dress code: Casual; Casual Elegance for dinner
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- Laundry/Valet service†
- Poolside service
- Spa†
- Tennis court†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †New Explorer’s Club
includes cooking contests, a playground, splash zone, and indoor zipline, Indoor game room with TV and video games, Kitchen for mini master chef activity, Nintendo & xbox.
- Dancing
- Fishing †
- Hot tub †
- Kayaking
- Non-Motorized Water Sports
- Outdoor pool6 Swimming Pools including and infinity pool, children's pool
The below features will be available starting December 23, 2019:
-Family Fun pool featuring four waterslides and a lazy river.
- Sailing
- Scuba diving †
- Snorkeling
- Spa †
- Sports court onsite †
- Teen programs †Two-story Core Zone Teen’s Club with indoor area and an exterior area featuring Rock-climbing wall, a basketball court. Plus, a pool table, stage with a DJ Cabin and a set of drums, dance Floor, a bar and pinball & guitar games Available April, 2020.
- Tennis court2 Tennis Courts
- VolleyballBeach Volleyball
- Water activities †The Below Features will be available starting December 23, 2019:
Four Water slides in new family pool including: One Kamikaze slide, 2 Black hole slides, open slide in a crescent moon shape.
Family section water slide features:
-Kamikaze slide (must be a minimum of 12 years old and 4.6 ft; max weight of 220 pounds)
-Black Cave Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Black Mamba Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Easy Ride Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
- Golf †
- Helicopter/airplane sightseeing †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12042 reviews
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Jul 07, 2025The best time
We are just home from the most fabulous experience at Dreams Onyx. From time of check in with Mary. The resort was spotless. The staff were the best so nice and so funny. Food choice was incredible at breakfast and the choice of restaurants for dinner were great and food was high quality. Ice cream shop and tacos van.... The room were very spacious and our two teenagers loved ordering room service....the lazy river kept us all cool. Special shout out to our Butler Juan. He checked in on us daily and did whatever he could to make us feel comfortable. Our only problem is Where do we go now...would be hard to beat. Thank you Dreams Onyx
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Jul 06, 2025
Amazing Staff!
The rooms are large and comfortable and the resort is clean and beautifully maintained. The food at the breakfast buffet was amazing and the specialty restaurants offered a nice variety. There are lots of fun activities for the whole family. The best part of this resort is the staff. The staff is attentive and friendly and funny and exceeded all our expectations. The staff truly took our stay over the top.
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Jul 06, 2025
Take the trip!
We had a wonderful experience staying at this resort. So much so that we bought into the Vacation Club to visit more Dreams resorts in the future!
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Jul 05, 2025Not worth what we paid.
It wasn’t great. Here is my review to hotel. I had to copy and paste. C too much to write again. Room: bedsheets should have been changed daily. I had stains in mine because of makeup and had to leave a not to please change it and I left tip every single day and even like that wasn’t changed. Hotel: we were preferred and felt like regular. We paid 900$ more and my kids couldn’t use the preferred adults only pool. They need to have the adults only but in family version and then adults only as well. The family preferred pool was small and people didn’t want kids there bc they said it was peaceful. Aside from the fact that the view was disgusting like if I was. Next to a motel with those ugly outside orange buildings. Disgusting! I have pictures to prove it. Main pool: it was the worst experience the first two days. We couldn’t find lounge chairs at all because so many people and such a small seating area. The only reason we ended up having a good time was thanks to the staff like Elias our concierge, Rían from entertainment, Angel that helped us get chairs every morning, Vladimir the bartender, and some other helpful staff members. Without them, the hotel would have been the worst experience. So thank them for helping your guests bc whoever owns this hotel needs a lot of improvement. Making easy money when we get nothing we paid for. Pool area should have a grill area with easy food access, not that truck that’s only There for 2 hours. Lobby: entertainment tried, but lobby was old and looked like a dudgeon. Hotel looks like it’s going to collapse (hopefully never does). Slide and lazy river pool: omg horrible. First of all looks like a community pool in Brooklyn, NY! Looks dirty, too many palm trees, looks infected, walls look like they have mold and rust. Nasty!!!!! Preferred adults only: beautiful. Only nice area, but we paid for our kids to be preferred and they weren’t allowed so we couldn’t enjoy. Beach: I underhand this is out of your control. But you should have sent a warming to travelers. The most nastiest beach and that smell!!!!! Horrible!!!! Better beaches in Long Island. NY. Damn shame. Restaurants: food amazing like all food but horrible with the wait. Steak house the worst to get into. Spice was only one with reservations. All should be with reservations. No reservations makes it so guetto.
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Jul 05, 2025
Not a vacation that I wanted to experience
Overall experience with a Hotel and choosing the preferred club didn’t meet to my standards of what to expect when choosing VIP service or getting VIP treatment, The hotel is dated and rooms. Need a lot of maintenance with furniture appliances having things not working old patio furniture Jacuzzi dirty. The only thing I can vouch for is the friendly staff for the entertainment and the food was excellent overall experience with the food. rooms are averagely small even if you choose preferred.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.