What We Love

  • Send your children to the Core Zone Teens Club, where video games, socializing and other activities are available around the clock.
  • Enjoy 24-hour room service as part of the Unlimited-Luxury® experience. 
  • Enjoy the solitude and tranquility of your luxury accommodations, complete with a furnished balcony or terrace. 

Things to Know

  • The resort is only 45 minutes from the airport.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers
  • Activities and onsite amenities are perfectly suited for adults and families. 

Resort Details

Various restaurants and bars serve delicious cuisines guests will enjoy.
OnSite Dining
  • Various Bars
    Moments
    - Main lobby bar

    Preferred Club Bar (Hours : 7 p.m. – 11 p.m.)
    - For Preferred Club guests only

    Preferred Club Pool Bar 
    - Located at the Preferred Club Pool and for Preferred Club guests only

    Preferred Club Swim-Up Bar
    - Located at the Preferred Club Pool and for Preferred Club guests only

    Prelude
    - Pre-dinner drinks

    SandBar
    - Beach Bar

    Scores
    - Catch the game and a refreshing beverage at the sports bar

    Splash
    - Main pool swim-up bar

    Spotlight
    - Theater Bar

    The Mix
    - Bar and Swim Up Bar located in the Jungle waterpark

    The Reef
    - Main pool bar

    Faire
    - American-style restaurant serving burgers, salads, nachos and more
    - Air-conditioned
  • Various Restaurants
    Barefoot Grill
    - Delicious burgers and hot dogs served beachside

    Bluewater Grill (Hours : 6 p.m. - 10:30 p.m.)
    - North American steak house
    - Air-conditioned
    - Casual Elegance dress code
    - Seating capacity – 119 people

    Capers (Hours : 6 p.m. - 10:30 p.m.)
    - A menu serving a variety of à la carte Italian specialties
    - New Pizza oven
    - Air-conditioned
    - Casual Elegance dress code
    - Seating capacity – 128 people

    Carnival International Café (Hours : 6 p.m. - 10:30 p.m.)
    - Main buffet restaurant featuring a variety of local and international cuisine
    - Outdoor restaurant
    Casual; Casual Elegance for dinner 
    - Seating capacity – 470 people

    Cin Cin (Hours : 6 p.m. - 10:30 p.m.)
    - Mediterranean cuisine à la carte restaurant
    - Air-conditioned
    - Casual Elegance dress code
    - Seating capacity – 103 people

    Coco Café (Hours : 3 p.m. – 10 p.m.)
    - Enjoy delectable premium brand coffee drinks at this relaxing café

    Mercure (Hours : 6 p.m. - 10:30 p.m.)
    - French brasserie-style restaurant
    - Air-conditioned
    - Casual Elegance dress code
    - Seating capacity – 78 people

    On a Roll Burger Bar 
    - Burgers served for late night bites

    Spice (Hours : 6 p.m. – 11 p.m.)
    - Asian cuisine featuring Teppanyaki tables and Chinese wok specialties in an elegant atmosphere
    - 4 Teppanyaki tables are restricted to guests age 12 and older (up to 12 people)
    - 1 large Teppanyaki table for 24 people
    - Air-conditioned
    - Casual Elegance dress code
    - Seating capacity - 111 people

    Sundaez (Hours : 12 p.m. – 12 a.m.)
    - Ice cream parlor

    Tamarindo (Hours : 6 p.m. - 10:30 p.m. )
    - Mexican-style à la carte restaurant
    - Air-conditioned
    - Casual Elegance dress code
    - Seating capacity – 124 people
    - Breakfast a la carte, Lunch a la carte only for Preferred Club Guests.
    - Dress code: Casual; Casual Elegance for dinner
The resort offers 24-hour room service, daily housekeeping, an exercise gym and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Adjoining rooms
  • All-inclusive meal plan
  • Babysitting†
  • Business center†
  • Children programs†
  • Complimentary wireless internet
  • COVID test onsite
  • Exercise gym
  • 24-hour front desk
  • 24-hour room service
  • Adjoining rooms
  • All-inclusive meal plan
  • Babysitting†
  • Business center†
  • Children programs†
  • Complimentary wireless internet
  • COVID test onsite
  • Exercise gym
  • Laundry/Valet service†
  • Poolside service
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Guests can enjoy children's programs, water sports, sightseeing, tennis and more fun activities.
On-Site Recreation
  • Children's program †
    New Explorer’s Club 

    includes cooking contests, a playground,  splash zone, and indoor zipline, Indoor game room with TV and video games, Kitchen for mini master chef activity, Nintendo & xbox.
  • Dancing
  • Fishing †
  • Hot tub †
  • Kayaking
  • Non-Motorized Water Sports
  • Outdoor pool
    6 Swimming Pools including and infinity pool, children's pool 

    The below features will be available starting December 23, 2019:

    -Family Fun pool featuring four waterslides and a lazy river.
  • Sailing
  • Scuba diving †
  • Snorkeling
  • Spa †
  • Sports court onsite †
  • Teen programs †
    Two-story Core Zone Teen’s Club with indoor area and an exterior area featuring Rock-climbing wall, a basketball court. Plus, a pool table, stage with a DJ Cabin and a set of drums, dance Floor, a bar and pinball & guitar games Available April, 2020.
  • Tennis court
    2 Tennis Courts
  • Volleyball
    Beach Volleyball
  • Water activities †
    The Below Features will be available starting December 23, 2019:

    Four Water slides in new family pool including: One Kamikaze slide, 2 Black hole slides, open slide in a crescent moon shape.

    Family section water slide features:

    -Kamikaze slide (must be a minimum of 12 years old and 4.6 ft; max weight of 220 pounds)
    -Black Cave Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
    -Black Mamba Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
    -Easy Ride Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
Off-Site Recreation
  • Golf †
  • Helicopter/airplane sightseeing †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 12382 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    highly recommend

    Our holiday from start to finish was excellent. we had a swim out room in block 5 which i would recommend. We dined at The Steakhouse, Capers (Italian) twice, Spice (Asian) twice and Faire. all were great, favourite was Spice and Capers. Our butler Emilio was great, checked in with us every day and took care of our restaurant bookings. All staff were excellent, always looked happy to be at work. We were quoted $330 for a trip to saona island with amstar, we ended up finding the same trip through get your guide for $150 overall would recommend this resort.

    Nov 13, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Okish Resort, Bad food

    The dining experience at this resort did not meet expectations. The buffet options were quite limited, with meals often tasting overly salty and lacking variety. After a few days, the selections felt repetitive, I have been to resorts where they had theme dinners at the buffet to keep things exciting. The Blue Water Grill stood out as the only restaurant where the meals were consistently manageable and enjoyable. Breakfast options, however, were disappointing, I found myself sticking to eggs. The sourdough-based pancakes and waffles were not well received, especially by my children. The beverage selection was also underwhelming, with most drinks tasting diluted and lacking the expected flavor. While the resort offers a pleasant atmosphere, the quality and variety of food and drinks left much to be desired.

    Nov 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dreams, Onyx Punta Cana

    I have stayed at many hotels. This vacation was by far the most exceptional vacation I have been on. The service and property were amazing

    Nov 12, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Dreams Onyx Resort & Spa: Family Fun in the Sun (Even with a Few Hiccups!)

    My wife, our three energetic kids (ages 5-10), and four other families descended on Dreams Onyx over Presidents' Day weekend, and let me tell you—it was a total blast! We were all there chasing that perfect mix of relaxation and kid-approved chaos, and this all-inclusive gem delivered big time. From lazy river loops to sunset dinners, we left with sandy toes, full bellies, and zero regrets (well, almost). If you're traveling with a crew like ours, here's the real scoop from our five-night stay: The Lazy River Life-Saver: Parents, listen up—don't stress packing those bulky pool floats! The lazy river had tubes galore every single time we floated by. We even spotted extras chilling in the hallways from folks who'd wrapped up early, but we never had to snag 'em because supply was spot-on. Our kids could have lapped that thing for hours without a single "But Mom, I forgot mine!" meltdown. Total win for hassle-free water fun. Dining Done Right: The restaurants? Chef's kiss across the board. We hit up everything from beachside grills to fancy Italian nights, and reservations were a breeze—as long as you roll in within the first 30 minutes of opening. No elbowing crowds or endless waits; just solid, flavorful meals that kept even our pickiest eaters grinning. Pro tip: The ceviche spot is a must for seafood lovers. Staff Shines Bright: Shoutout to the team here—they're the heart of the place. From the housekeeping crew leaving towel animals that had our kids squealing to the bartenders whipping up mocktails on the fly, everyone was warm, attentive, and genuinely stoked to make our trip epic. It made the whole vibe feel like one big family reunion. A couple of honest notes for the full picture: The ocean water isn't that crystal-clear turquoise dream (think more murky green)—if snorkeling in gin-clear waves is your jam, hop over to Isla Mujeres for a day trip. And the non-motorized watersports hut? It's a bit understaffed and felt kinda meh about letting you snag the sailboat without shelling out for a lesson. We skipped it, but heads up if sailing's on your list. Check-in dragged a tad longer than ideal (about 45 minutes with a lobby full of families), but a welcome drink and some live music smoothed it over quick. Overall, Dreams Onyx nailed the family-all-inclusive formula with style and ease—we'd 100% come back for more poolside pandemonium. If you're after non-stop activities, killer food, and that "ahh" resort glow, book it. 4.5/5 stars from our squad!

    Nov 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent experience

    Our flight was cancelled on 11/8/25. United Airlines provided the hotel stay and transportation to this gorgeous resort! The customer service was fantastic, and the room was beautiful! It had a Nespresso machine, mini bar was properly stocked, they had all the little amenities a resort should have, shave kits, vanity pack etc... I wish I had stayed here for my vacation instead of the horrendous Iberostar Selection Suites (aka villa/motel). Fantastic breakfast buffet! It was just an overnight, but it was great! The bed was so comfortable, A/C was fantastic.

    Nov 11, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
  • AdvisoryThe renovation is underway to expand the Silk Convention Center, to include five new breakout rooms and updated décor throughout the facility, also to update sections of the lobby, including a new Xhale Club Lounge, lobby bathrooms, and a new travel distributor representative area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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