What We Love
- Macao Beach boasts pristine, golden sands and spectacular turquoise waters. It's a True Beach Lover's dream.
- Lounge in luxuriously spacious suites and villas designed for families and couples alike.
- Who doesn't love a lazy river? Prepare to spend your days floating and relaxing without a care in the world.
Things to Know
- Upgrade to the Preferred Club and enjoy the privileges of butler service. Remember, life is short.
- The totally awesome on-site water park is open from 10 a.m. to 6 p.m.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Barefoot GrillTimings - 11:00 a.m. – 6:00 p.m.Late night bites from 11:00 p. m. - 6:00 a.m.
Delicious burgers and hot dogs served beachside.Late night bites include soup, sandwiches and pastries.
- BarracudaTimings - Open 10:00 a.m. – 6:00 p.m.The right place for a tropical drink at the beach.
- Bordeaux
Timings - Dinner 6:00 p.m. – 10:30 p.m.
Enjoy French à la carte gourmet dining experience.
Air-conditioned with outdoor seating available.
Adults-only
Approx. seating capacity: 136
- Coco CafeTimings - 24 Hours.Premium coffee, snacks and ice cream booth in a casual and relaxed atmosphere.
- DesiresTimings - Sports bar- Open 5:00 pm- 11: 00 pm and night club - Open 11:00 p.m. – 2:00 a.m.-Sports bar and night club-Adults-only
- El PatioTimings - Dinner 6:00 p.m. – 10:30 p.m.approx. seating capacity: 124
- HimitsuTimings - 6 p.m. – 11:00 p.m.A la carte restaurant specializing in Asian cuisine.
approx. seating capacity: 138Teppanyaki tables are for guests 12 and older and require a reservation. - Macao Bites Food TruckTimings - 3:00 p.m. – 6:00 p.m.Serving delicious burgers and hot dogs and chips by water park.
- ManateesTimings - Open 10:00 a.m. – 6:00 p.m.Swim-up Bar
- OceanaTimings - Breakfast 7:00 a.m. – 11:00 a.m., *Lunch 12:00 p.m. – 4:00 p.m., Dinner 6 p.m. – 10:30 p.m.
A la carte Seafood specialties.
approx. seating capacity: 132
*Breakfast and Lunch are for preferred club members.
- PortofinoTimings - 6 p.m. – 10:30 p.m.Savour our exquisite Italian à la carte gourmet cuisine in an elegant atmosphere.
approx. seating capacity: 120
- Preferred Club LoungeTimings - 10:00 a.m. – 11:00 p.m.Located at the Preferred Club Lounge and for Preferred Club guests only.
- RendezvousTimings - Open 10:00 a.m. – 1:00 a.m.Enjoy drinks at our delightful lobby bar.
- Seaside GrillTimings - 6 p.m. – 10:30 p.m.Serving a variety of à la carte grill meats, fish and hamburgers with show cooking.
approx. seating capacity: 142
- ShowtimeTimings - Open 8:00 p.m. – 10:30 p.m.Theater Bar
- Sugar ReefTimings - Open 10:00 a.m. – 10:00 p.m.Serving top shelf cool drinks at this pool bar.
- World CafeTimings - Continental Breakfast 6:00 a.m. – 7:00 a.m. | Breakfast 7 a.m. – 11:00 a.m.; Lunch 12:30 p.m. – 3:30 p.m.; Dinner 6:30 p.m. – 10:30 p.m.A buffet-style restaurant serving a variety of international and local specialties.
approx. seating capacity: 340
- 24-hour room service†
- Babysitting
- Butler service†
- Concierge desk†
- COVID test onsite
- Doctor on call†
- Elevators†
- Exercise gym†
- Laundry/Valet service
- Pool†
- 24-hour room service†
- Babysitting
- Butler service†
- Concierge desk†
- COVID test onsite
- Doctor on call†
- Elevators†
- Exercise gym†
- Laundry/Valet service
- Pool†
- Shops and commercial services
- Spa†
- Meeting Facilities†
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Guests for Dreams of Love and Dreams Ultimate to 20.
† Fees may apply
- Basketball court †
- Bowling alley †
- Children's program †Explorer's club:
Ages: 3 – 12At this fully supervised children's program, kids will enjoy the following activities:- Arts & Crafts- Playground- Indoor game room with TV and video games- Weekly campout adventures- Big screen movies on the beach - Fitness center on-site †
- General †Music, theme parties and live shows in the evening.
Unique Selling Points:arcade, zip line and climbing wall - Hot tub †
- Pool †Preferred Club (Family) Pool – located in the middle of the resort.4 pools - including infinity pool (located beachfront), relaxation pool, family pool with a splash zone and Preferred Club pool is Adults-only and saltwater pool.
- Spa †The Spa by Pevonia®
- Teen programs †Core zone teen's club:
Ages: 13 – 17At this supervised program, teens can meet each other and enjoy activities such as sports, games and socials with no parents around. - Tennis court †
- Water activities †Water Park (coming soon)
Restrictions:-Minimum height require is 1.40M.-Minimum age require is 9 yrs. old.-Children must use floats at all times-Obey all rules given by the lifeguards-It is strictly forbidden to bring glass objects, tobacco, food or animals into the slide areas-Anyone under the influences of alcohol, drugs will not be allowed to access the facilities-Pregnant woman and people with heart problems must not use the slides-To use the slides is done under your own responsibility.-Added lazy river.-Minimum height required is 1.20 m or 3.9 ft
- Altos de ChavonA fascinating recreation of a 16th century Mediterranean village on a cliff overlooking the Río Chavon.
- HigueyA small historical town known for its large Basilica honoring the Virgen de la Altagracia, patron saint of the Dominican Republic. Stroll the small streets and sample some of the tasty local cheese and fresh fruit from the local markets.
- Santo DomingoThe capitol city of the Dominican Republic where the settlement of the Americas began. You’ll see the first cathedral and the first hospital, explore the cobblestone streets that wind through the Spanish colonial architecture and feel like you’ve gone back in time to the 1500s. Enjoy the fine entertainment and restaurants.
- Saona IslandA scenic island located off the south-east tip of the Dominican Republic. Sailboat or speedboat ride to this island where you’ll experience the incredible turquoise water and beauty of the limestone cliffs. You may even see some dolphins following your boat.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9794 reviews
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Jan 31, 2026Great resort, wouldn't upgrade again though
We went to this resort on our first family vacation with our 18mo. We loved the resort. It was smaller but lots of things to do and keep her busy. We had a swim up room which we wanted for when she napped or went to bed but it was in the shade the entire time and freezing! So we didn't use it much. The food was great, the a la cartes so yummy! Our only downside was our butler wasn't helpful and entered our room several times when the do not disturb sign was on.... the room had a window for them to leave any requests for drinks etc but they would enter with your do not disturb sign on and leave it in the door. It was very strange and creeped us out. Who knows how many times someone was in our room when we weren't there...
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Jan 31, 2026Please help the strays
PLEASE HELP THE POOR STRAYS ON THE BEACH BY TAKING FLEA DROPS WITH YOU & PROVIDING THEM WITH FOOD./CLEAN WATER The resort has no social responsibility for the poor strays. The tourists have to help them. This is very sad as there are other hotel chains where we have stayed that actively employ organisations to come in periodically to take care of the strays on their properties. Please, if you visit, can you take clean water & food to the stray dogs. If you can go the extra mile please take flea drops to put them out of their discomfort. Flea drops cost a fraction of your total trip price and take no space in your case but make a world of difference to their quality of life 🐶💔 please pay this forward by adding this message to your future review so future guests can help! The hotel is lovely, rooms nice, restaurants great .. but it is not a quiet resort so if you prefer quiet then do not come here.
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Jan 30, 2026Super !
The resort is very beautiful and modern. Everything is well maintained, and you can really feel the care that goes into the entire property. What truly makes this hotel special are the people. The staff in every area — from the waiters and chefs to housekeeping and entertainment — are disciplined, hardworking, and incredibly dedicated. I believe this hotel stands out because of its employees: they are uniquely engaged, attentive, and always give their best. The spa was extremely relaxing. I had one of the best massages I’ve ever experienced — truly exceptional and deeply restorative. Warm regards from Germany 🇩🇪
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Jan 29, 2026
Wedding/ Holiday
Let me start by saying that I do not routinely leave reviews on websites however this place deserves one. Let me also say that I’d strongly suggest that you ignore any particularly negative reviews if there are any as the author of such review should really have a look at themselves in the mirror. Accommodation- Amazing. The main lobby is beautiful and a really nice place to lounge about in post entertainment over a couple of drinks. The gardens are beautifully designed and very well maintained and the view from the lobby towards the ocean is picture perfect. My wife and I were upgraded upon arrival as we got married here during our stay and were given a Preferred suite with swim up pool and butler service. The rooms are very nice and are complimented by a super king size bed which was very comfortable. The room was spacious and had air conditioning which could be adjusted or turned on/ off. The rooms are like a nice house. If you go through them with a fine tooth comb you are bound to notice some imperfections but it’s still a nice house regardless. Attention Hyatt/ Dreams!! Special shout out to OMAR our complimentary Butler. What a gentleman. This young man deserves a wage rise or a bonus. I appreciate he is here to perform a role however he done it with considerable professionalism each and every day during our 9 night stay. Staff- phenomenal. These guys and girls work very long hrs and many days in a row without a day off yet they go about their working day with a bounce in their step and a smile on their faces. Some even sing and dance….. just because! The staff really do treat you like royalty here which really enhances the experience. Show a little common courtesy and the staff give you it back in spades! Food- The food in the individual restaurants is close to 5 star quality. The Asian and French restaurants in particular provided a really high quality. The World Cafe (buffet) is huge and is capable of and does provide for literally hundreds of people each day. The presentation I would describe as 5 star and the general quality and taste of the food here is more than adequate. Maybe not quite 5 star quality but it’s definitely above average in my opinion. Entertainment- It’s a family resort and the entertainment is there to cater for everyone. It’s fairly typical for a family resort and it quite effortlessly passes the time. Pools/ Bars- Brilliant. Plenty bar staff available to serve or bring you drinks by the pool. Main pool was never overcrowded and has a nice view down to the beach. Special shout out to the staff at Bar Baracuda. Geici and Marlsi were particularly attentive and couldn’t do enough for us! The drinks here are quality also! Also make sure you visit the Coco cafe where the coffee is excellent and is available 24 hrs per day. The Beach- Beautiful at all times of the day. The water was like a warm bath but the sea can be rough and beware of the occasional riptide. The life guard had to spring into action on a few occasions. I’ll finish off by saying that I’ve never been to a hotel with this amount of staff. Every corner you turned there was multiple staff members on hand to assist you. Also, thanks to Andre our wedding planner who helped make our big day on the beach one to remember along with our party of 20 family and friends. I’d definitely consider coming back here as would everyone who travelled with us. Overall I reckon it deserves its 5 star rating so if you are looking to visit the Caribbean I’d highly recommend this resort.
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Jan 28, 2026
Great for family and surfing
It was an amazing time. The staff were stand out! Friendliest I have had the pleasure of interacting with in the Caribbean and Central America. If you are a surfer looking for an all-inclusive for the family, but also has waves and surf rentals, this is the place for you. It’s hard to find info on it, and the resort should capitalize on it more, but they are in a unique position as one of the few all-inclusives of this scale that sits right on a beach with real waves (and in the Caribbean of all places!)
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.