Dreams Macao Beach Punta Cana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9668 reviews

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  Comfortable, Spotless and Excellent Service

  ⭐️⭐️⭐️⭐️⭐️ TripAdvisor Review — Dreams Macao Beach Punta Cana We’re an older couple traveling without children, and we come to all-inclusive resorts for one thing: quiet relaxation. We spend our days reading in the privacy of a swim-out pool, so our review focuses on the room, food, service, and overall atmosphere—not entertainment, nightlife, or the beach. We stayed in a Preferred Master Swim-Out Suite, and it was excellent. The room was large, spotless, very comfortable, and—importantly for a swim-out—there was no musty smell at all. The private pool was exactly that: private and perfect for reading. The only downside was the room’s location right beside the main pools, which meant loud party music on a constant loop every afternoon. That said, the room’s soundproofing was very good, and even with the music outside, our afternoon naps were never interrupted. Food and drinks were fine, and the presentation was consistently very good. • The Japanese restaurant was easily our favourite. • The French restaurant was also very good. • The only real miss was the Italian restaurant, where both the food quality and the very noisy atmosphere were disappointing. The night we visited, the staff seemed to be dealing with some sort of internal issue, which added to the chaos. When we decided to leave and go to the buffet instead, the maître d’ chased us down and tried to convince us to return, which felt a bit odd. Service throughout the resort was excellent. Staff were friendly, warm, and attentive. The butler service was the best we’ve experienced anywhere—helpful without hovering, which we appreciated as low-maintenance guests. A few mosquitos here and there, but nothing unusual for the tropics and never a real issue. The only real negative was the aggressive timeshare pitch at check-in. We were met at arrivals by and taken to the Preferred Lounge by a staff member who appeared to be part of the check-in team. He took our passports and had us sign multiple forms to receive “vouchers,” which turned out to be a timeshare presentation setup. We were tired after traveling and didn’t catch on right away. I had to be quite direct to stop the pitch, and get us checked in. I’ve said this before in my reviews, and it applies here as well: I don’t understand the marketing strategy behind the paid wine lists. The prices are extremely high for the bottles on offer, far beyond what makes sense even with typical resort markups. The house wine is fine but nothing special for anyone who enjoys wine. The markup on the paid list is enormous, to the point of being completely out of step with the wine’s actual value. Overall we had an excellent stay: great specialty dining (especially Japanese), superb butler service, a quiet and comfortable room, and the private, relaxing environment we look for.

  Nov 22, 2025
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  If you want excellence this is the place to be! Dreams Macao

  Located on its own beach and just 30-40 minutes from the airport. Classy, dressy, fun, relaxed and casual atmospheres all around. Our room was the Preferred King Junior suite with partial ocean and partial tropical view. While we did look out over the new Secrets construction site when our balcony door was closed we couldn't hear a peep and you certainly were unaware of any construction from the resort side. I can't get over the price for all that was offered to us, absolute bargain. We did an Air Transat package through our amazing travel agent! The resort was so clean, never saw any garbage around and our room itself was so well looked after. (LOVE the little room service cubby for receiving food and then tucking away the dishes). Do everything or do nothing! All day / all night activities available as well as plenty of places to just chill and enjoy. We did the preferred package, highly recommend asking for Francisco as your butler. The staff were so welcoming and the entertainment crew (especially Diana and Daimon), where they got all of their energy is beyond me! Can't wait for February 2026 to go back. This time we will get a swim out suite. Food was great, white linens, sparkling cutlery and glassware. Awesome place for kids, LOTS to do for them on the resort - just watch for the highly active water at the beach. Ray and Jayne

  Nov 21, 2025
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  Going back again for sure!

  Worth every penny! The hotel itself is so beautiful and the scenery is gorgeous. The staff are truly so kind and make you feel comfortable. Went for a wedding and it was beyond our expectations.

  Nov 19, 2025
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  Great service overall, nice resort

  Grounds are well maintained, resort is good size. Beach chairs have sharp edges, one of our party cut their leg and another had glass in their shoe on beach. Child cut on broken tiles Slight sightings of small ants (they may wander on the table at Surfside and oceana) and cats and dogs but none bothered us. Some mosquitoes if you eat or are outside at dusk. Waves are very rough, but nice sand to play in surf. Construction sound was ok, barely could hear it facing. Weddings may have fireworks but sound didn't wake children. Service has been good small hiccups, our party paid for a cake we paid and ordered for a 75th birthday, and someone missed emailing the order at dinner so the restaurant never received it and we had fussy toddlers while we explained we didn't want to pay for service we didn't receive. Disappointed because we visited this resort as a birthday present. The staff tried to make up for it by singing with a regular dessert. Sometimes housekeeping comes at uneven times. Staff friendly and accommodating and very sweet with kids.

  Nov 19, 2025
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  Wedding that Dreams are made of!!!!

  My daughter had her wedding here and it was fabulous!!!!! The wedding assistant Marcibel was an absolute gem. She went above and beyond. The beach was so beautiful as the backdrop for the wedding ceremony. The food was amazing as well as the venue as we spent the night eating and dancing on the sky roof. The only downside was a little bit of rain. I would have liked a canopy available for the outdoor venue in case of rain. The resort itself is beautiful, the staff is absolutely amazing, the food was excellent overall and the experience was wonderful. We would definitely return.

  Nov 18, 2025