What We Love
- The spa is ah-mazing. You'll feel like a brand new person after one of their stellar spa treatments.
- Enjoy reservation-free dining so you can go with the flow and let the good times roll!
- This luxury spot is full of family-friendly fun. Let's go kiddos!
Things to Know
- If you're looking for a night on the town, the resort is only 30 minutes from historic, lively downtown Cartagena.
- Rest and recharge in one of 270 spacious guest rooms complete with sweeping ocean views, stocked mini bars and ultra-comfy beds.
- With Unlimited-Luxury®, everythings included, so go ahead and have that second piña colada
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Free perks Inclusions:
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts. Added values are not combinable with same added values of other promotions.
Free perks Inclusions:
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
- Family Breakfast in room with mimosas for parents and cookies and milk for kids.
- 25% Discount for Romantic or Family dinner. Discounts are only applicable towards select romantic dinner menus/packages.
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts. Added values are not combinable with same added values of other promotions.
- Shuttle service is at no cost and available to all resort guests.
- Transportation shuttle bus with a seat capacity of up to 18 seats.
- 3 Daily Services.
- Guests are encouraged to confirm their seat ahead of time at the concierge desk.
Receive $200 in resort coupons to enhance your stay.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Resort Details
- Barefoot GrillDelicious burgers and hot dogs served poolside.Romantic Dining Experience – “not applicable to group bookings”
- Coco Café•Premium coffee, snacks and ice cream booth in a casual and relaxed atmosphere.•Late night bites.
Romantic Dining Experience – “not applicable to group bookings” - Oceana•À la carte seafood specialties•Outdoor restaurant at the beach area.•Approximate seating capacity: TBD•Dress code: CasualRomantic Dining Experience – “not applicable to group bookings”
- Portofino•À la carte gourmet Italian cuisine•Air-conditioned with outdoor seating available.•Approximate seating capacity: TBDRomantic Dining Experience – “not applicable to group bookings”
- Seaside Grill•À la carte grilled meats, fish and hamburgers with show cooking.•Approximate seating capacity: TBD•Dress code: CasuaRomantic Dining Experience – “not applicable to group bookings”
- Various Bars & LoungesBarracuda (Hours : 9 a.m. – 6 p.m.•Beach bar
Desires Sports bar•Sports bar and night club•Adults-only
Rendezvous (Hours : 10 a.m. – 1 a.m.)•Lobby Bar
Preferred Club Lounge Bar ( Hours: 7 a.m. – 11 p.m. )•Located at the Preferred Club Lounge Bar and for Preferred Club guests only
Sugar Reef (Hours : 9 a.m. – 6 p.m.)
Romantic Dining Experience – “not applicable to group bookings” - World Café•A buffet-style restaurant serving a variety of international and local specialties.•Air-conditioned with outdoor seating available.•Approximate seating capacity: TBD•Dress code: CasualRomantic Dining Experience – “not applicable to group bookings”
Hours : 6 p.m. – 11 p.m.
- Beauty shop/salon†
- Exercise gym†
- Laundry/Valet service†
- Locker room†
- Pool†
- Room service†
- Shopping mall†
- Shuttle to local attractions†
- Spa†
† Fees may apply
- Dancing †
- Fitness center on-site †
- Pool †
- Spa †
- Tennis court †
- Volleyball †
- Water activities †
- Golf †Karibana Golf Course is the only certified TPC course in South America.
- Scuba diving †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2351 reviews
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Apr 24, 2025Miguel is the best!
Great resort overall! Friendly staff and very helpful! Request Miguel when looking for a taxi from the hotel. He is the absolute best and takes pride in knowing you are having a great experience. Very attentive and will also give you personal tours of the city and recommend the best places to see and go!
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Apr 22, 2025My experience
Bad food, restaurants were never open, management doesn’t respond to guests requests that were made months in advance. Roaches in the dining room, flies at the buffet, the shows were boring especially the bubble show, silent discounts too late for anyone to participate, karaoke didn’t happen when on the agenda
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Apr 21, 2025
BEWARE OF THIEVES AT THE RECEPTION AREA
BEWARE!! My bag was stolen with $900 in it within the first hour of our arrival. We never even made it to our room. They would not show us any of the films they had in the front reception area or anywhere! We tried to meet with them several times and they would just make us sit and wait for 45 minutes and we would have to look for someone again and they would say they never saw anything. There are much safer Caribbean island resorts to visit. Try Curacao, St Lucia or Aruba.
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Apr 20, 2025
Family wonderful experience
Very good experience with a team focused on having a good and quality time for the families, Ari, Kelly and Leidy taken care of our daughter and had a wonderful time in the Explorer Club; all day were different activities and night shows just to have fun :)
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Apr 17, 2025
Fantastic holiday
We had a truly delightful experience! The staff was genuinely attentive, and the entertainment was fun and engaging throughout our stay. A special mention to the Explorers Club—Kelly and Michelle were absolutely wonderful: kind, cheerful, and full of energy! Jonathan and Karen also made a great impression with their warmth and professionalism. The food exceeded our expectations: fresh, varied, and authentic—something you don’t always find at an all-inclusive resort. The facilities were perfectly sized—not too big, not too small—which made everything easily accessible and enjoyable. The resort’s proximity to the Ciudad Amurallada, along with the complimentary shuttle service offered twice a day, was a fantastic added convenience.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.