These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Type of wine/spirit bottle provided is at hotel discretion
- Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
- Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
- Discounted amenities and services cannot be combined with other discounts or special offers on property
- All amenities are subject to availability
- Additional restrictions may apply on eligible Spa Services
- All services should be arranged with the concierge after check-in
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Personalized check-in and check-out
- Special concierge service
- Preferred status and amenities
- Preferred Club suites in premium locations
- Upgraded mini-bar
- Upgraded bath amenities
- Pillow menu
- Private Preferred Club Lounge
- Daily continental breakfast service
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts and fine liquors
- Exclusive spa privileges
Resort Details
- Various BarsBarracuda
Manatees• Swim-up bar with all international drinks & cocktails
Rendezvous• Enjoy drinks at our delightful lobby bar
Sugar Reef• Swim-up bar serving refreshing top-shelf drinks in the pool• Adults only
Desires• Disco Bar with the best music place to enjoy nightlife - Various Restaurants
Barefoot Grill
Grilled favorites
Coco Café
Coffee and snack bar
Dolce
Ice cream parlor
El Patio
À la carte restaurant offering authentic Mexican cuisine for dinner.
Meraki
À la carte Mediterranean-Asian delicacies for dinner.
Oceana
Featuring à la carte breakfast and lunch and dinner menus with fresh seafood
Portofino
Tuscan-Italian gourmet dining served à la carte
Adults-Only
World Café
A buffet-style restaurant serving local and international specialty items and classics
- 24-hour front desk†
- 24-hour room service†
- Air conditioning†
- ATM/Cash machine†
- Babysitting†
- Car rental desk†
- Currency exchange†
- Exercise gym†
- Golf†
- Laundry Facilities†
- 24-hour front desk†
- 24-hour room service†
- Air conditioning†
- ATM/Cash machine†
- Babysitting†
- Car rental desk†
- Currency exchange†
- Exercise gym†
- Golf†
- Laundry Facilities†
- Luggage service†
- Medical Facilities Service†
- Meeting rooms†
- Pool†
- Shops and commercial services†
- Spa†
- Tour/sightseeing desk†
- Valet parking†
- Wi-Fi†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †
Explorer’s Club for ages 3-12, offering video games, crafts and even their camping adventure on the beach. Open daily from 9:00 am. – 10 p.m.
The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
•Arts & Crafts
•Playground
•Indoor game room
•Storytelling and music
* Movie Nights
•Treasure hunts
•Sandcastle contests
•Board games and video games
•Kids stage
• Weekly campout adventures
• Cell phones for parental control}
All Explorer’s Club staff members are certified by the American Red Cross in CPR for children
- Fishing †
- Golf †From now untul December 31st, 2025, Green Fee at Estrella del Mar Golf Course is complimentary when booking a Preferred Club Junior Suite Swim Out category or higher for a minimum stay of four nights. This offer includes one green fee per person, per stay. Cart fee is included. Green Fee includes: 18 holes, one shared golf cart per round, use of driving range prior to round and 1 bottled water. 24-hour prior reservations are required to play from 7:00 a.m. to 10:00 a.m.
- Motorized Water Sports †
- Pool †
- Spa †
- Teen programs †CORE ZONE TEENS CLUB
Ages: 13 – 17At this fully supervised teen’s program, teens will enjoy the following activities:• Arts and crafts• Computers with Internet access• Video games• Mini disco• Movie nights - Volleyball †
- Water activities †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1150 reviews
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Nov 24, 2025Great pools and service!
The pool areas are great and the bar service was awesome! A special shout out to Hernan Oscar who took such great care of us!!
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Nov 23, 2025Relaxing, solid food, good service in the restaurants.
The resort was very peaceful and relaxing overall. We stayed in the adults only side but had access to the entire resort. The swim out pool was nice outside of our room. They had high quality alcohol and every restaurant had things we liked. Francisco, the server at Oceana, was exceptional. The food was as well. Definitely recommend if you are looking for a relaxing and rejuvenating time away from home.
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Nov 23, 2025
Excellent
Great service from Francisco in Oceana. Dinner was amazing and my cup never ran dry. Exceptional time overall:) :) :) :)
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Nov 23, 2025
Amazing experience!!!
Geovanni is the best server by the pool! Great time here at Mazatlan! The food is great. The pools are incredible! I highly recommend coming to enjoy this experience!
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Nov 22, 2025
Paradise
Had a fantastic time! Wonderful food, experience, and people. The pool side services were great, very friendly and quick to get our drinks. Ask for Esteban, he made the whole trip more enjoyable! :)
- AdvisoryAdult Only rooms have a minimum age of 18yrs old, all other room categories allow children.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.