Dreams Dominicus La Romana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

12420 reviews

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  Visit to Dreams Dominicus La Romano

  We just got home from a wonderful vacation in Dreams Domincus La Romano. We were on a girls trip. Stayed in the family suites, preferred club. The room was spacious and clean. Pools and beaches gorgeous. Could use more lounge chairs. The food was ok, drinks were fine. Our biggest issue was the language barrier. Another issue was guests not in our resort were using the facilities. They should issue wrist bands.

  Feb 25, 2026
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  A long review, from a Senior’s perspective. Because we’re retired and have nothing but time. ;p

  Just got back from 10 days and it was a mostly enjoyable stay. So here goes... THE GOOD -The beach, as so many have pointed out, was glorious. Clean. Refreshing. Fairly easy to get into, but if you have mobility issues, there’s a bit of a dip to get in and out. We faired okay but we saw some other oldsters who struggled. -The Preferred Club. Comments here seem split, but we felt if was good value. Eating and drinking at the Preferred Beach Club, on the beach or the patio, was a highlight for us. Great service and less crowded than the buffet. And there were always comfortable covered chaise lounges available. But if you went to the beach late, the best ones closest to the beach were already taken. Also, having the attention of Preferred Club customer service reps made us feel heard and attended to. -Our room. Awesome! It was the Master Suite Swim-up and it was large and clean and bright and had a lovely dipping pool. It did smell a bit musty, but we’ve come to expect that from beach properties. Because we were Preferred Club members, we also got in-room Pringles, M&Ms, a bottle of rum and very nice toiletries. -The restaurants were mostly impressive. No waits, especially because we eat early (Seniors, remember? ;p ) Bordeaux, the French restaurant was our favourite. But remember, it’s the only restaurant with a dress code and men are required to wear pants and closed-toe shoes. The only disappointing restaurant was Portofino. We tried various pasta dishes but they were all extremely heavy and dense (both the sauces and the pasta) as opposed to delicate and fresh tasting. -The coffee shop is really open 24 hours per day. I was usually the first morning customer for the lovely attendant who quickly got to know my order. I was tickled on my last morning when I saw that he was wearing a parka as it was below 20C. I told him how cold it was in Ottawa. We laughed. -The bars. All were well stocked and well served. Each had its own vibe. I was particularly impressed that most of the liquor brands were well-known with some top shelf options for vodka, gin, scotch, tequila and rum. -The Pizzeria and Flying Fish Buffet, both hidden, farrrrrrr from the action in the family section. The Flying Fish is smaller than the main buffet but it was never crowded (not open for dinner, though) and the food was plentiful and seemed fresher. Example; you know how they say not to eat scrambled eggs at a resort or cruise buffet? Well, at the Flying Fish, they sat only for a while before the chef whipped up a new batch made from real eggs. Impressive. The Pizzeria always had four different kinds of slices ready to grab at any time, or the chef would make you your own pizza to order. Really good pizza, too. THE BAD -The nightly entertainment in the centre stage was only from 9:30-10:30 pm (I know, I know, young folk won’t care but it did seem kinda late for us and families with small kids). But the worst part was that our room (Building 65) was right near the stage. It was so loud we seriously wondered if the bands were in the room with us. And the rock show? Screachingly-loud lead singer who sounded like the love child of Axl Rose and Geddy Lee. But not in a good way. -Butlers. We never met ours. We started with a bit of a hiccup in that our room wasn’t ready by the promised time. We kept getting updates from the front desk that turned out not to be true. So we contacted our butler via WhatsApp. She also made up updates that didn’t come to fruition. We got over it and sent her another inquiry the next day. She didn’t answer. And we didn’t hear from her for the rest of our stay. We travelled with my sister who actually got to meet her butler. He was helpful for two days, then he ghosted her as well. We heard from other guests who were also -I will concur with many others here that the constant harassment of salespeople (some aggressive) was a bit of an issue (spa, jewelry, romantic dinners for extra $$$, excursions and TIMESHAREs...allow me to go on an old-person’s rant as I shake my fist at the clouds... While we were grumpily awaiting our late room, hot and dusty from the long travelling trail, two very nice young men started showing us their plastic-laminated card featuring the various logos of Hyatt properties. We immediately said, ’not interested in timeshares.’ They respond, ‘but it’s not a timeshare’ and barged on. My career was marketing and I told them, ‘you gotta read your audience.’ Yet, they continued. We finally extracted ourselves from them and eventually got to our room. The very next morning, another nice blue-shirted fellow seemed to be stalking me. Getting very close to me and smiling. Again, very nice and friendly. And persistent. So much so that we relented, deciding to take their $$$ bribe and go for a tour at another resort the next day. The resort wasn’t as nice as Dreams so the marketing guy in me wondered if that made sense. Our salesperson was nice until she could see that we really weren’t interested. She asked why we were there and I said ‘Well, blue-shirt guy wouldn’t take no for an answer. So we took the money. This shouldn’t come as a surprise to you.’ Well, she turned stone-cold on us. We were then driven back to Dreams. THE IRRITATING -When we first arrived, we were greeted with ‘Welcome home.’ That seemed nice. The second time was okay. The third, fourth and fifth just became irksome. I have to admit, though, that each person saying it really sold it with sincerity. But it was obviously a corporate edict from head office. And it lost its charm on constant repeat. -Kids. Well, not really irritating as it wasn’t March, Summer or Christmas Break from school. So it was mostly kids under five who were adorable, well-watched and well-behaved as they stayed close to their parents and grandparents. But I don’t think I’d like to be there during the school holidays when older, rambunctious and independent pre-teens and teens are running about. So, a few hiccups, but mostly a pleasant and memorable experience. If we do go back, however, we’re definitely requesting a room that’s not within earshot of the centre stage. Because we oldies need our beauty sleep.

  Feb 25, 2026
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  Beware

  I used to love this resort, which makes this experience even more disappointing. This was our third stay, and we returned for a friend’s wedding—but the decline in quality is honestly shocking. Our first room was unacceptable: The toilet was broken. The bedroom light flickered nonstop and wouldn’t turn off. The entire room smelled strongly of mildew. When we went to the Preferred Club desk for help, we were told we would have to pay extra just to be moved from a clearly defective room. The most alarming issue was that about half of the wedding guests became sick with what appeared to be food poisoning. Instead of addressing the situation, the hotel blamed a vague “travel virus” and told guests to pay out-of-pocket at the medical tent if symptoms continued. For a resort that markets itself as upscale and all-inclusive, this response was unacceptable. Dining was another major frustration. Despite traveling as a wedding group, the resort repeatedly failed to accommodate us—even when we offered to split into smaller tables. We were forced to wait excessive amounts of time just to eat, night after night. Another major issue was the constant harassment from vendors throughout the property. Staff and sales representatives repeatedly approached us for: Spa packages Excursions Private dinners Timeshare presentations Even after clearly saying “no,” they continued to push and haggle, sometimes multiple times per day. Instead of feeling like a relaxing resort environment, it felt like a nonstop sales pitch. The Preferred Club is now essentially meaningless: No one checks access at the entrance There’s an open walkway near the outdoor shower that anyone can use The “exclusive” experience no longer exists The only real positive is the beach—but unless you wake up early to reserve chairs, you won’t get one. It’s incredibly disappointing to say this, but what was once a great resort has clearly gone downhill. Between the room conditions, poor service, aggressive sales tactics, lack of organization for large groups, and widespread illness among guests, we would not return and would strongly caution others before booking here. P.S. I had a cockroach in my dish at hibachi as the cherry on top.

  Feb 24, 2026
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  Resort Let Down By Attitude Of Some Of The Staff

  Stayed at this resort for one week 20th - 27th January in a ‘Preferred Club’ double room. Room Room facilities were very good and the room was kept spotless by the housekeeping staff. However, the room location was as far away from resort facilities as you could physically get, hardly a ‘preferred’ location. So long walks or waits of 10+ mins was everyday occurrence. Resort grounds The resort is maintained very well. Food We thought the food was a very good standard and thoroughly enjoyed it. Beverages The bar selection was fantastic, nice beers, lots of different premium spirits and a good variety of cocktails. Bars Service varied, dependant on who was serving. For example, the main pool swim up bar was fantastic service when Alexander and Bruce Lee were serving, however, when they weren’t there staff would ignore guests who had waited in excess of 20 mins at an empty bar. Even managers acted in same ignorant manner, guest seemed to be an inconvenience to them chatting between themselves. Beach Beach was nice with no seaweed/sargassum, albeit fairly compact. Entertainment Entertainment was varied and there was always something happening to keep everyone entertained. Animation team were quite ignorant, I had to ask four times for a football game to be shown in the sports bar. Then had to ask multiple times for air con to be turned on. Mosquitos The sports bar appeared to be the main meeting point for mosquitos, even with repellant applied we were eaten alive in there! Because of the details documented above, we will not be returning to this resort. Far superior service is available elsewhere for same cost.

  Feb 23, 2026
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  Mixed feelings

  This was our second stay at a Dream resort in the Dominican Republic, but unfortunately, it did not meet our expectations. We specifically requested a swim-up room with afternoon sun; however, the orientation was poor, leaving the pool cold and unusable. Additionally, the rooms were "walled in" by bushes, meaning we couldn't access the bar area without walking back through the room. We had hoped to use the pool while the children napped, but we didn't use it at all. Customer service was inconsistent. While some staff were great, others were quite dismissive. During dinner, servers would often pour water once and never return. Some hostesses even seemed annoyed when we requested outdoor seating. Furthermore, the Wi-Fi was erratic with many dead zones around the pools. This was a major issue for us, as we couldn't rely on our Wi-Fi monitor to watch our sleeping toddlers. While the evening shows were high quality, they were unnecessarily loud, which made the experience less enjoyable. Finally, out of nine trips to the Caribbean, this was the first time my entire family of six fell ill. We met another group where 26 out of 30 people were sick. Management denied any widespread issues, blaming our "digestive tracts," but having stayed in Punta Cana before without issue, I found that explanation hard to accept. We were given a kettle to clean our baby bottles with boiling water. The first one they gave us was filled with disgusting mold. I didn't pay attention when I filled it with bottled water and washed a bottle... unfortunatly, my daugther puked 5 times that night... The Beach was awesome. No sargassium and much better than in Punta Cana. The best golden hours I've seen in a while. Rooms are clean. Noise level depends on location (obviously). Our Preffered Concierge really tried his best to accomodate us and was friendly. Would I recommend? Not in this actual state. I'd go back if they could fix the small, but irritating issues. Until then, we'll go to Dreams La Romana instead of Dominicus.

  Feb 21, 2026