Situated on the longest stretch of beach on the island, Dreams Cozumel Cape Resort & Spa - All Inclusive puts guests in a beautiful tropical oasis, just minutes from the island’s biggest attractions, including the Mesoamerican coral reefs and the ruins of San Gervasio. With a stunning and contemporary architectural design, Dreams Cozumel Resort & Spa holds 154 Preferred Club suites, luxuriously equipped with modern décor. Swim-out suites offer the perfect way to relax poolside from the privacy of your room. A large inventory of suites also offer stunning ocean views, so guests can appreciate the wondrous natural beauty of Cozumel. 
Every palette will be pleased at Dreams Cozumel Cape Resort & Spa. This Unlimited-Luxury®resort boasts four gourmet á la  carte  restaurants,  one  buffet  and  four  relaxed  bars  and  lounges  where  guests  will  find everything  from  kid-friendly favorites to sophisticated Asian-Mayan fusion cuisine. If someone  is seeking midnight snack, room service also offers convenient and delicious dining options. 
It wouldn’t be a family getaway without a healthy dose of fun and relaxation—and Dreams Cozumel Cape Resort & Spa delivers on both. Daily and nightly entertainment, including beach games, pool parties, cooking classes and live shows mean there’s never a dull moment in paradise. The Explorer ´s Club for children offers a fun, supervised environment for children, complete with staff certified by the Red Cross. Teens can chill at the Core Zone with  video and arcade games or chat with new friends. While the kids are away, adults can indulge at the largest spa complex on the island, featuring massages, facials, manicures and everything else needed to be fully rejuvenated. Plus, romantic amenities and our unique location makes this a perfect destination to celebrate special occasions such as weddings, couples escapes, or family vacations.

Property Information

Suites: 154

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Resort Details

Dining

The resort offers Mediterranean, Asian, Italian and other delicious cuisines.
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Amenities

Enjoy a full-service spa, room service and so much more during your stay.
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Activities

Entertainment includes a variety of swimming pools and non-motorized water sports.
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General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 370 reviews
  • 5.0 star tripadvisor rating
    Dreams review

    Exceptional property. Very close to the ocean. The staff is excellent. Genuine care and concern from all the staff. We felt valued and appreciated the entire time. Lots of positive energy surrounded us.

    May 19, 2024
  • 5.0 star tripadvisor rating
    Top notch experience

    Absolutely loved dreams and secrets. Resort. We went to celebrate our 35th Anniversary. While, we are by no means world travelers, we have been to a few resorts. We were very impressed by the friendliness of everyone we met, from the staff to the guests. highly recommend the Hyatt properties.

    May 19, 2024
  • 1.0 star tripadvisor rating
    Unsafe, understaffed, terrible Service

    We were on the ground floor with a swim out room. Our sliding glass door did not lock. We reported it when we checked into our room and every day after multiple times, we could not lock our room or go anywhere other than the swim out on our patio. we had to ask 8 to 9 times in person and by phone and on the app and they finally came to fix it at 6 o’clock on our third night there. The phones in the room did not work for the first two days, the television only had two channels in English. We had to roll our suitcases all the way to our building ourselves, we are savvy travelers, and have been to many Hyatt resorts, including dreams & Secrets before. The floors in the room were incredibly slippery, and is a huge fall risk. The mattresses were sunken in and uncomfortable. The room service took hours and was always cold & Missing items. We had to climb over a wall and swim over to the swim up bar to get any drink service. There was only one man at the check-in and other Ford desk, including preferred club were empty. We sat there with one glass of champagne for over an hour waiting to check in, it was 2 PM during our stay or sheets were never changed in. Our bathroom was never cleaned when we arrived. The tissues were empty and there was one half roll toilet paper. The paper thin, and our neighbors were fighting and we could hear every word. There are no rugs or carpets anywhere, So you have to make a path out of towels to keep from falling. The only thing I can say about this, Resort was that the air conditioning in the room was effective and nice. The staff did not feel like a luxury resort but like a super eight or an offbrand with no flag I am amazed this is a Hyatt property given the condition and lack of safety, staff and service. My sister and I felt very unsafe.

    May 17, 2024
  • 1.0 star tripadvisor rating
    Do not go for the food

    The food and beverage manager should be fired Horrible food buffets and quality of food very poor Expect to eat a lot of hamburgers that don’t taste like beef

    May 14, 2024
  • 5.0 star tripadvisor rating
    AMAZING RESORT

    Service and staff are top tier. Room is clean, comfy, and stunning! We got the swim out room. Couldn’t get room service to work but everything else was amazing. All restaurants were great except for windows, it got us sick. Still a beautiful and amazing resort with great staff.

    May 14, 2024