Resort Details

Dining
OnSite Dining
  • Delta Pantry 24 Hours
    When you need a quick snack or a light meal in Riviera Nayarit, visit the Delta Pantry. We stock a wide range of food and drinks to help you satisfy your cravings 24 hours a day.
  • Huichol Cocina Artesanal
    Let all your sensations explode while enjoying your buffet meal with the fusion of locally grown ingredients. Open for breakfast and dinner, weekly hours of operation will be available upon arrival.
  • Komorebi Teppanyaki
    Join us at Komorebi Teppanyaki and enjoy authentic Japanese cuisine cooked fresh in front of the diners, with Asian dishes available as well. Open for dinner, weekly hours of operation will be available upon arrival. Reservation required.
  • LOBBY BAR
    Located at the Hotel's main entrance, the lobby bar will welcome you with the most refreshing drinks.
  • MEDIA LUNA POOL & SNACK
    Gather with your family for a snack and amazing views
  • XAMAN BAR
    Xaman Bar where you can savor a drink make from regional spirits. Like our signature drink "Marakame" a healing mixture of hibiscus, wine, spicy liquor, and mezcal, crown with a citric explosion.
On-Site Amenities
  • 24-hour front desk†
  • Internet services†
  • Parking†

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
    Begin your day with an intense workout at our modern gym with state-of-the-art fitness equipment.
  • General †
    Aqua Jungle & River Experience 
    the Aqua Jungle & River experience offers members an all-encompassing immersion in the surrounding jungle lush landscape with adult and family offerings. With five Jacuzzis for adults, a total of seven pools, an elongated lazy river and two kid’s areas with waterslides and splash amenities, visitors of all ages will have plenty of options to enjoy this water experience including convenient food and beverage spots. Inspired by the Tolantongo caves in the state of Hidalgo, where thermal waters cascade to natural pools, the Aqua Jungle & River experience brings that model to the hotel’s epicenter, allowing guests to relax and rejoice in a paradisiac adventure for themselves. 
  • Pool †
  • Spa †
    Reconnect with yourself at Tzicuri Spa, your mountain retreat. Our resort features 10 private cabanas and nature-inspired treatments, including facials, couple's massages, and body scrubs, providing everything you need for a day of indulgence.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1530 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Most amazing staff and property ever!

    Amazing property and staff!!! We booked a last minute trip and were blow away by the hospitality from ALL of the staff. The food, the drinks, the hospitality was all above and beyond. Dash, Gladys, Brandon, Issac, Fernando, Susana, Victor, Pablo, and Francisco were amazing staff and went ABOVE AND BEYOND for us. Highly recommend this property if you are looking for the perfect place to vacation!! Couldn’t recommend more!!!

    Jan 10, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing review

    I absolutely loved my vacation here I work in hotels and this place should be the standard, treated me as if I was her best friend and was the queen of the bar. Brandon was the best bartender at the beach – Dash was the best server at the beach always personalizing our orders and remembered our name each day Isac Fernando, Susana, Victor and Pablo were great as well. Every employee at this property goes above and beyond can’t wait to come back. Also fransisco the best valet there is always make sure you go to him. He will take you home.

    Jan 10, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Bait and switch

    We booked and paid for Occidental nuevo and little did we know they did a little bait and switch and booked us at delta Marriott. So we are an hour away from puerto vallarta, in the jungle instead of beach front hotel. So we are secluded from everything. The pools are cold and the hot tub is luke warm. The food is awful and cold. The drinks are also not good. Limited variety of alcohol and none of which I like. So much for a fun all inclusive vacation.

    Jan 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Loved it

    We loved our stay at this resort. The food at the al a carte restaurants was great, and the drinks were also very good. The service was wonderful, the staff are friendly and personable. The Entertainment staff - Lourdes and another woman (can't remember her name) were amazing. Our kids also loved the kids club and the staff were friendly and involved with the kids. We hope to go back soon.

    Jan 06, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Amazing resort being held down by a couple of big flaws. Could easily be a 5/5 but it isn’t

    This is a hard resort to rate because My family and I overall loved our stay here but we do wish some things were changed to make our experience overall better. Starting with the most important thing for me, the food. The food is very hit or miss here. I had some absolutely great meals and a lot of meh ones. Everything they cooked fresh was great and the buffet food was normally either just good, meh or straight up gross. The key here is showing up right when the restaurant opens. The food is hot and tastes way better. This place seems to be a little understaffed and needs some expansion work done in many areas. If you don’t show up at a restaurant when they open, expect to wait 20-30ish mins to be seated, and once in the restaurant expect to wait about 10 mins in line to get the freshly made food. If you show up right when they open all of these are non-issues. This resort is not next to the beach so it makes up for it by having a ton of different pools to chill out by. Normally at resorts the pools get overcrowded because there’s just one, but here I never felt that way. You still have to be on the move and early to find seating, but you’ll have that problem at every resort you visit. The pools I swam in were heated and the Medi Luna pool had good food. When you want to go to the beach the resort offers a shuttle service to go down to a sectioned off area. Just like everywhere else though if you want to go to the beach here, go as soon as they open up. You’ll want to grab a seat before other people and you DO NOT want to get stuck waiting in line for the shuttle coming home. Some people of my family went to the beach around 12 and tried to make it back for our dinner reservation but got stuck in the hot sun waiting in line for a shuttle for 30 mins. Very very bad. This could have been avoided if we showed up early, relaxed and enjoyed the beach, and left around 12-1. I love the Pantry which is a 24/7 food pantry with cereal fruit, ice cream, sandwiches, snacks, chips, ramen, etc. more resorts should include things like this. The rooms were pretty good. The place I stayed had felt a little old but the beds were comfy, the rooms were clean, and there wasn’t too much to complain about. They aren’t top tier luxury but they were nice and I liked them.

    Jan 02, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel


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