Resort Details

Dining
OnSite Dining
  • Delta Pantry 24 Hours
    When you need a quick snack or a light meal in Riviera Nayarit, visit the Delta Pantry. We stock a wide range of food and drinks to help you satisfy your cravings 24 hours a day.
  • Huichol Cocina Artesanal
    Let all your sensations explode while enjoying your buffet meal with the fusion of locally grown ingredients. Open for breakfast and dinner, weekly hours of operation will be available upon arrival.
  • Komorebi Teppanyaki
    Join us at Komorebi Teppanyaki and enjoy authentic Japanese cuisine cooked fresh in front of the diners, with Asian dishes available as well. Open for dinner, weekly hours of operation will be available upon arrival. Reservation required.
  • LOBBY BAR
    Located at the Hotel's main entrance, the lobby bar will welcome you with the most refreshing drinks.
  • MEDIA LUNA POOL & SNACK
    Gather with your family for a snack and amazing views
  • XAMAN BAR
    Xaman Bar where you can savor a drink make from regional spirits. Like our signature drink "Marakame" a healing mixture of hibiscus, wine, spicy liquor, and mezcal, crown with a citric explosion.
On-Site Amenities
  • 24-hour front desk†
  • Internet services†
  • Parking†

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
    Begin your day with an intense workout at our modern gym with state-of-the-art fitness equipment.
  • General †
    Aqua Jungle & River Experience 
    the Aqua Jungle & River experience offers members an all-encompassing immersion in the surrounding jungle lush landscape with adult and family offerings. With five Jacuzzis for adults, a total of seven pools, an elongated lazy river and two kid’s areas with waterslides and splash amenities, visitors of all ages will have plenty of options to enjoy this water experience including convenient food and beverage spots. Inspired by the Tolantongo caves in the state of Hidalgo, where thermal waters cascade to natural pools, the Aqua Jungle & River experience brings that model to the hotel’s epicenter, allowing guests to relax and rejoice in a paradisiac adventure for themselves. 
  • Pool †
  • Spa †
    Reconnect with yourself at Tzicuri Spa, your mountain retreat. Our resort features 10 private cabanas and nature-inspired treatments, including facials, couple's massages, and body scrubs, providing everything you need for a day of indulgence.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1348 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Away from the beach in the beautiful forest . Jorge and Alejandro are excellent.

    We loved the property. Wonderful staff like Alejandro and Jorge specifically. Went above and beyond. Check in left us just a bit confused. Every issue we had was immediately solved. The beach area was confusing and the lounge chair area was filthy. The Italian restaurant was excellent. Teppenyaki was great and very fun. Beautiful property and room was top notch. Spa was wonderful!

    Sep 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Resort

    Everything about this place is relaxing and upscale, it changed the way I see resorts. The grounds and rooms are extremely well kept and clean. Multiple staff went above and beyond. The lazy river is a highlight with all the iguanas coming down from the trees in the afternoon to graze on the plants. I really enjoyed the animal life at this resot. There are many pools all with different temperatures and views. The Hibachi restaurant is fun dinner experience, a must do. (The regular buffet is the only thing basic about this resort). The beach club had the best burger I've ever had, and the taco truck in the day was delicious. By far the best drinks and cocktails I've ever had in Mexico, fresh mango margaritas, espresso martinis and prosecco were the cherry on top. I cannot say enough good about the beach club, the service, food, view and drinks were 10/10. The beach is a little rocky in some places but you can easily find sandy swimming spots and you can walk up the beach pretty far, the water sparkles with gold shimmer. Also loved the bracelet making activity and the fun staff that hosted this. The only CON - You have to get a shuttle to the beach club, they are often so you don't wait for long but they do not stay late enough to watch the sunset on the beach which I was sad about. They need more shuttles and longer hours to and from the beach. That being said I would come back to this resort, I loved it. If you're thinking of going here, book it.

    Sep 15, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Celebrating Our 12th Anniversary Trip

    We kicked off our celebration with a great dinner at Komorebi Teppanyaki. Chef Carlos prepared a delicious meal while entertaining us, and the friendly staff—Karla, David, Azael, Diego, and Manuel—made the experience even better. The breakfast was fantastic with a cozy buffet and first-class service from Musio and Nashial. The rooftop pool was a peaceful escape, where bartender Moises crafted delicious cocktails and even brought ice water for my furry friend. Dinner at Huichol was great with a themed buffet, and Raul and Angel enhanced our experience. We had breakfast at Huichol, enjoying fresh, locally sourced cuisine. Oscar checked in on us, while Alejandro and Marco Antonio provided excellent service and introduced us to a delightful local hot sauce. At the rooftop pool, Moises served our usual cocktails and our pet’s iced water, with Musio providing snacks. Both were attentive and professional. For dinner at Komorebi Teppanyaki, Azael, David, and Manuel greeted us warmly. Chef Gerardo entertained us with a live cooking show, and Captain Miguel ensured we were enjoying our stay. Irlanda and Cristian decorated our anniversary desserts, which were both beautiful and delicious. Salvador, Alejandro, Jonathan, Suzane, Guadalupe, Octavio, and Wendy made our breakfast special by catering to our preferences. At the Tzicuri Spa, Yessica and Maritza helped with check-in, ensuring we felt comfortable. Luisa guided us to the locker room, and we enjoyed the peaceful hidden pool. Fabiola and Yazmin escorted us to the massage room for a wonderfully relaxing experience—highly recommend it! Dinner at Salt and Thyme was delightful, with attentive service. On our last night, Chef Osman, Paola, Esteban, Samuel, Alejandra, Axel, and Leonardo surprised us with a special dessert that said, “Have a nice trip.” This thoughtful gesture truly enriched our stay. The hotel is a hidden gem in the forest, offering a modern setting to disconnect from daily life. The attentive staff, from servers to housekeepers, made us feel welcome, and they were especially kind to our pet. Thank you all for making our anniversary trip special! We’ll definitely be back! However, I was disappointed with the service at the front desk and the elite member concierge. Despite being a Marriott Platinum member, I was initially told we could only have a standard room due to our pet. Later, I found upgraded rooms were available for pet owners, and customer care helped secure this upgrade. When I informed the concierge, he treated it as a significant exception, which felt puzzling given my membership perks. Additionally, he forgot to provide my welcome gift. Overall, my stay was affected by the lack of transparency from the concierge.

    Sep 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun and refreshing

    Brilliant experience at the water park - thanks so much to Carmen for keeping us safe!! It’s a truly fun experience no matter the age.

    Sep 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing

    The bell staff is great. Eddie and the morning driver for the beach . At the huichol restaurant. Guadalupe. Oscar. Great service. I love the new Italian restaurant at tower zafiro. Samuel will give you. Five stars service. Hosekeeping. Amazing. Elena Beatriz attention on detail. Definitely Iam coming back Reolof at the Eva house beach is a gracious host

    Sep 08, 2025
Hotel Advisories
  • AdvisoryTo ensure optimal facilities, the Snack Bar and Media Luna pool will be renovated starting September 1, 2025, for three months, while all other public areas, including the Aqua Jungle, River, and remaining restaurants, will remain fully operational during their regular hours.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel


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