What We Love
- An all-inclusive resort that is located right on the beach and close to the action in Cartagena.
- The second-story pool is a popular lounging spot.
- You have several places to eat at the resort, including destinations for fresh seafood, Italian fare and snacks.
Things to Know
- Decameron Cartagena is a short 15 minutes from the airport.
- In Old City, you'll have access to a VIP Lounge where you can get snacks, drinks, and access bathrooms & lockers.
- If you want to venture out of the city, you can travel to the sister resort in Baru (75 mins away) & soak up the sun on the beach.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating2154 reviews
Brothers and sisters reunion
This was a vacation for the three brothers and two sisters,no spouses ,no children.The place is good for families for activities for everyone but this trip was jus us. From the time of booking the reservation it was clear,no hiding fees or misleading information.At Decameron Cartagena we got more than what they promised. Our package include air fly from Palmira/Cali to Cartagena ,transportation to the hotel and here comes the first impression that went on for all our stay until the return: Once we arrive at the hotel they gave a short meeting with all the information about the hotel and it’s accommodations . The place gave a feeling of organization,safety,cleanliness and the most important the welcome from the warm people.We saw the most amount of smiles from everyone and all of them ready to help you with any question and need we had. The rooms were modern,super clean,spacious quiet and the fresh smell of them to invite to relax after busy day and to have a good night sleep. Let’s talk our favor pass time food,breakfast an adventure of fresh fruits and variation of the local produce. Buffet style with assortment of traditional dishes for the international travelers but full of adventures dishes from the Colombian menu(because different regions,different types)plus the local food costena.Special person to make the omelette your way plus full of love and care. Lunch buffet style again to tray all the food known by international travelers but travel throw the Colombian delicacies.Again a special pasta section and they wii prepare with the special touch. Dinner ,we made reservation every night for one the excellent restaurants they have to offer;Italian,Mariscos(sea food),San Pedro in the old City and carnes(meats).Every single one was great. I have been in the food industry for forty seven years ,we had four breakfast,four lunches and three dinners,we did not have one dish one item that was not at its best,we tasted the freshness of the food and very important ;none of the dishes had food enhancers ,I tasted the natural flavors .I could no help it and went to the chef to look into these flavors,I saw managers and chefs at all time looking at the details. Yes food was great ,service amazing ,the human factor with the warm care they have is the best from the front desk,at the pool,bar,at the beach they have tent and chairs for you. We could buy all kind of things in life but the care we received in Decameron is priceless . I found a group from Canada we talked a little bit with them,a great surprise the have been in Decameron sixteen times .That is great.It is easy to find someone to speak English,Italian and French. It is to many people to thank for making our stay wonderful,everyone deserves a medal for your dedication,please do not feel left out but I want to thank Patricia Olivo for making my sister’s birthday a special one. We were returning in May 2020 but We will have to wait for the virus to go away or until we learn to live it. Ill see you soon.
Continuous Flow of People
My review of this all-inclusive resort is mixed. Pros: 1. The staff especially in the buffet restaurant were nice and helpful especially Luis and Maria. Bring a small change and tip the servers and maids even though this is an al-inclusive resort. 2. Our mini refrigerator in the room was stacked with water and drinks. 3. There were several bilingual staff like Carlos Miranda, the Hospitality Manager who gave us information on the Decameron Beach area and warned us on the constant vendors and massage women bothering you. 4. It's all worth it the $32 per person to take the shuttle to Decameron Baru with beautiful beach in the calm, clear, turquoise water caribbean sea with white sands. 5. We like it very much the huge selections of fruits in the morning for breakfast. Our favorite restaurants are the seafood and the Italian and loved the whole fried red snappers. Cons: 1. Nobody in entertainment staff can speak English so we were lost what they were saying. 2. Nobody in the tour office can speak english to explain the different tours for us. 3. There were no activities written that were issued everyday. 4. This resort is not applicable to handicapped since there are no elevators going to the restaurants either climb or down the stairs 5. Everyday there was a constant flow of local people with different colors of bracelet and wondering how security can keep up. We recommend to anyone who would visit this country to learn a little spanish to enjoy more what the country can offer.
Not even in our room yet and this is horrific. Rude staff, disgusting lobby, and no customer service efforts whatsoever. There are many options in Cartagena - DO NOT STAY HERE! The sign stating that checkin is at 3pm is incorrect - it’s actually 3-5pm. Of course they will strictly enforce the 12pm checkout... Don’t let this place ruin your vacation. You and you hard-earned money deserve better.
A pleasant surprise
My my boyfriend surprised me by taking me to this hotel during Thanksgiving week. I was hesitant because it said that it was a 3.5 star hotel. A good friend of mine from Columbia told me that it was a nice hotel and that I would have a good time. I was pleasantly surprised. Very clean, very friendly, perfect location. I just want to thank all of the staff for their outstanding service and attentiveness. My boyfriend surprise me and proposed to me in front of everyone the night before we left. Special mention to the following who made our entire week’s stay fantastic and definitely a 5 star experience: Richard taxi driver, lvan Castro (camarero), danilsa lara(camarera), Raúl Medrano( bartender) y Carlos Hurtado valdelamar (coordinador de actividades). We plan to return for our honeymoon. Sincerely, Rafi and Sheila Diaz
ups and downs.
This seems to be an older hotel that was refurbished. It has some derelict high rise neighbors, but otherwise sits in a good location right next to the beach, and on the more touristy side of town. 22 floors. The first room given us on the 21st floor had an ocean view but was otherwise horrible. We complained and were moved to a room a floor lower that was in much better condition. It also had a nicer ocean view, but still was small and didn't have its own thermostat control. This hotel has a dinky pool, one small cafeteria with adjacent show area, three a la carte restaurants (Italian, Mexican, Steakhouse), and a disco. The food selections were very limited, but better than I expected. I enjoyed my meal at both the steakhouse and the Italian restaurant. Despite the many floors, the elevators were quick to arrive and fast moving, if a bit on the small side (like everything else). Upper floor walkways are open air. We didn't watch the evening show, but saw the dancers practice beforehand, and they seemed very good and hard-working.