What We Love
- If you've been wanting an excuse to work on your swing, the unlimited green fees are a great way to enjoy some time out on the course.
- The resort breaks down the fun by age group with Baby Paradise, Kids’ Paradise and Teen Paradise kids clubs.
- The resort has seven restaurants and seven bars for every food craving.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is 10 minutes away from The Cancun International Airport.
- The public transit route goes through to the bars and nightclubs and takes approximately 15 minutes to get there.
- All taxes, service charges and gratuities
- All meals and snacks daily
- 24-hour food and room service (with $5 service fee per order)
- Unlimited consumption of domestic and imported beverages (imported brands for scotch, gin, brandy & vodka)
- Daily shuttles to marina Aquaworld (twice a day)
- Paradise Club for babies, kids and teens
- 7 restaurants and 7 bars
LocationCancun - Beach
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating12925 reviews
Never seen so many kids in one place!
Great hotel if you have kids and want a family vacation. We were a young couple and definitely was shocked at the number of kids running around the place. The hotel does offer adult areas but in general they were low energy with not even music playing. The hotel staff was amazing and definitely worked extremely hard for guests. Definitely stay here if you have kids stay away otherwise.
Unexpected trip as abandoned by airline
We were abandoned on Tuesday by American Airlines told no flight till Saturday so we booked in to the Crown paradise club in Cancun, and from the moment we got here the staff were fantastic as soon as we got out of the taxi Hector was so friendly and helpful, we went to check in and Daniel at check in was great, But Yasmin at concierge she was AMAZING she was so so helpful, as i originally said we were due to be on a flight home, so my wife had no medication with here, she went to see the doctor in the hotel he gave her a prescription and then the Amazing Yazmin helped us she called 8 pharmacy in Cancun and they wanted $179 dollars for this (way to expensive) Yasmin took the perception with her and got the tablet's in her home town and brought them to work with her the next day she got the tablet's for $36 and she would not take anything for going out of and so far above her job to get these for my wife. All she said was she feels it is her job. She is a lady and a credit to Th is hotel we will be forever grateful to her for all she did.
Pampered, entertained and feeling refreshed...as always
Our family has stayed at this resort about 4 times and we always appreciate the service we get. The Staff go beyond to make our stay fantastic. Whether it is Carlos making a fabulous Lemon drop Martini, Robert setting us up with ping pong, Petra preparing our one bedroom suite, Tonny making a delicious nightcap, the Spa staff preparing our treatment or Jacqueline ensuring all our needs and requests are being met...we feel totally pampered, respected and that our vacation desires are addressed. Thank you Crown Paradise for a wonderful vacation even during the turmoil time with Covid 19 virus outbreak.
Third time there!
I can’t say enough about how wonderful this place is. It’s a solid 3.5 star resort, but the employees make it a 5 star! They are so friendly, attentive and down right genuine people. Resort is clean, safe, a ton of activities all day/evening. The food is all inclusive quality, but was good enough. The activities staff made our days so so fun. Charlie... he is the most genuine, nice, fun, and engaging. Manu is definitely a GREAT addition. He connected with people, was engaging, and even had a handstand competition with my 11yr old (and he lost!) Angel and Elias have energy, a good attitude, and know how to entertain the crowd. We WILL be back
March break family trip
Food at the buffet good not great.beds a bit small,,, beach awesome as well as the view from the room.like to make a mention of great breakfast service from Victor and Christopher,,, also Mario at the sport desk by the Mini putt, he was fantastic with my 2 young boys ... pool water was a bit cool but very refreshing in the heat .. overall good holiday