What We Love

  • The resort has luxurious rooms that offer breathtaking views and the signature whirlpool tubs for two that definitely draws people to return here time and time again.

Things to Know

  • Cozumel is a diver's paradise and offers one of the world's largest coral reefs to explore.

Resort Details

Dining
OnSite Dining
  • Bugambilias

    Our typical Mexican menu delights even the most demanding palates. Choose the Mexican country atmosphere of Bugambilias, and discover real Mexican flavors.

  • Flamingos

    Enjoy daytime snacks at this poolside swim-up bar & grill. Come back for dinner and enjoy a delicious BBQ buffet.

  • Lobby Bar
    Bar serving top-shelf brands.
  • Momonohana
    Tap into your Zen state and enjoy delicious Asian dishes. Scrumptious and decadent main dishes as well as desserts are waiting for you at Momonohana.
  • Room Service
    As part of our all-inclusive offerings, you can indulge in a full menu of in-room food and beverage selections at any time. Our dedicated staff is ready to serve you in the privacy of your own room, ensuring that all meals, no matter what time of day it may be, are delivered quickly and beautifully presented too.
  • Turquesa

    By offering poolside continental breakfast guests can enjoy the relaxing morning sun and a satisfying morning meal. There is a breakfast and lunch buffet and A la carte dinner. Enjoy delicious Italian dishes and satiate your pasta cravings.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Exercise gym
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box†
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services

  • Visit www.weddings.palaceresorts.com for more information.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kid's Club offers supervised activities.
  • Fitness center on-site
  • Motorized Water Sports †
  • Pool
    There are 2 pools on-site including an infinity pool. This property has swim-up bars.
  • Spa †
On-Site Attraction
  • On-site Entertainment
    Theme parties and shows nightly.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5429 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We will be back!

    The best resort on the island! The staff makes a point to learn your name and remember the things you like. The service is perfect, everyone is so friendly. It is a small resort so it feels intimate. Very clean. Beds are super comfy. Momo and Gondola were our favorites. The new crepe and coffee bar is adorable and so yummy!

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great employees made our stay well worth it!

    David with the paddle boards was a great guide! The head waiter at the Italian restaurant was awesome! Eric was a great waiter too!

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Once again, beautiful stay (and wedding!) at Cozumel Palace

    We visited Cozumel Palace for the 10th time in June and we got married there in a fantastic weekend celebration attended by 40 family and friends. Wedding coordinator Danaee was amazing throughout all the planning and through the weekend events. The service continues to astound us year after year. Some special folks who we feel are friends after all this time and who provide excellent service throughout the bars, restaurants and around the pool: At Flamingo's Grill, Betsabe and Perla. Lobby bar, pool bar: Rodrigo, Rodri, Reyes, Javiar, Gabriel and all. Martha and her hugs! Entertainment staff: Charlie Jackson, Fernando and everyone on the team. Bellman Pascual and pool servers Elizabeth and Jairo. The wedding ceremony on Sky Terrace was breathtaking, all food was amazing, the DJ and Emcee kept the reception moving on Infinity Terrace, and all servers and bartenders during the reception and pre-party were wonderful! The renovations to the resort are beautiful, and the service continues to exceed our expectations, which is why we continue to visit over and over. Many of our guests were visiting for the first time and said they would come back. Food in all restaurants was excellent, as usual. Highly recommend!!

    Jul 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Recommended!

    This is our 5th year diving on Cozumel and our first time Palace...best experience thus far. The location is great, 15-20 minutes walk to downtown, 2 supermarkets across the street, the rooms are great (!) and clean, the food is fantastic. Recommended!!

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Been going to the Palace Cozumel for 20 years

    They do everything they can to.make your experience perfect. Our dinner last night had the special bottle of wine we asked for, served by Jonathan, Victoria and Camita.

    Jul 01, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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