What We Love

  • The resort has luxurious rooms that offer breathtaking views and the signature whirlpool tubs for two that definitely draws people to return here time and time again.

Things to Know

  • Cozumel is a diver's paradise and offers one of the world's largest coral reefs to explore.

Resort Details

Dining
OnSite Dining
  • Bugambilias

    Our typical Mexican menu delights even the most demanding palates. Choose the Mexican country atmosphere of Bugambilias, and discover real Mexican flavors.

  • Flamingos

    Enjoy daytime snacks at this poolside swim-up bar & grill. Come back for dinner and enjoy a delicious BBQ buffet.

  • Lobby Bar
    Bar serving top-shelf brands.
  • Momonohana
    Tap into your Zen state and enjoy delicious Asian dishes. Scrumptious and decadent main dishes as well as desserts are waiting for you at Momonohana.
  • Room Service
    As part of our all-inclusive offerings, you can indulge in a full menu of in-room food and beverage selections at any time. Our dedicated staff is ready to serve you in the privacy of your own room, ensuring that all meals, no matter what time of day it may be, are delivered quickly and beautifully presented too.
  • Turquesa

    By offering poolside continental breakfast guests can enjoy the relaxing morning sun and a satisfying morning meal. There is a breakfast and lunch buffet and A la carte dinner. Enjoy delicious Italian dishes and satiate your pasta cravings.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Exercise gym
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box†
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services

  • Visit www.weddings.palaceresorts.com for more information.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kid's Club offers supervised activities.
  • Fitness center on-site
  • Motorized Water Sports †
  • Pool
    There are 2 pools on-site including an infinity pool. This property has swim-up bars.
  • Spa †
On-Site Attraction
  • On-site Entertainment
    Theme parties and shows nightly.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5531 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We are very good desert we ordered lava cakes

    Jesus, Jonathan, and Louise did an amazing job on our desserts in the Asian restaurant! Highly recommend going to this establishment!

    Oct 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Welcoming staff and Fun!

    Me and my family went here on vacation and it was amazing. The staff made us feel so welcomed. I want to give a special thank to Emanuel for his amazing energy around the pool. Rodri pool bar tender and Javi lobby bar tender were always ready to give us our drinks and already had our drinks ready before we ordered. Victoria and Jesus in MOMOS restaurant made us laugh and suggested us amazing food. Jenny and the rest of the people in the Cafe made our coffee so delicious!!! Jenny is so sweet and nice. Gabriela also had our breakfast looking and tasting amazing. Morning severs in breakfast Henri and Miguel severed us with awesome energy. To the people who clean the rooms a big that you for always making our rooms feel so neat and welcoming. Eddie the wine connoisseur thank you for your recommendation.

    Oct 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Not a bad day in paradise!

    Cozumel Palace was unbelievable! Staff was excellent, always trying to please and make our trip the best! The food at all the restaurants didn’t disappoint! Food was delicious! Housekeeping made sure our rooms were clean! Resort is very safe! It was nice to be able to see downtown Cozumel! People were very friendly! We had a loft suite which was fantastic! Would get the same suite again! Jairo was our poolside waiter and was fantastic! Jairo had a great personality and delivered delicious cocktails the whole week! We scuba diving while we were there! We did the discovery dive. Sugei helped us get signed up and made sure we had all the paperwork! She was brilliant and has much enthusiasm for her job! Fernando was our dive instructor! I’d highly recommend Fernando if you’re thinking about scuba diving! He made us feel calm in the water and we had a blast! No doubt we will come back and do our dive certifications with Fernando! We paid for a photographer to take pictures! She was awesome! Lots of great memories for the week! Can’t wait to go back!

    Oct 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We love the Palace staff

    We enjoyed staying at Cozumel Palace. Everything is good. The service is exceptional. From Reception, Vacation Planning to Recreation, Spa to Restaurants, Cafe to Room Service, the staff are very nice. I regret not writing down all their names to mention here. Victoria, Carmita, Jose and Jonathan from Momo; Izamar, Nataly from Bugambilias; Gabriel, Jesus, Elizabeth from Flamingos, Luis from Recreation. There are many others, they all provide excellent services. If you like water sports, this is the place, we snorkeled, scuba dive, paddle board, kayak. We highly recommend this resort.

    Oct 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We just needed a room for the night. I have not been to this property but we did go to the moon Palace in Jamaica. So we walked

    The all-inclusive was a bonus! The restaurants were magnificent! We enjoyed the wagyu at the Chinese restaurant! definitely do it! Even though it was for one night it was wonderful 💯.

    Oct 06, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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