What We Love
- Hotel Cozumel & Resort is small, but the rooms are spacious, the beach gorgeous and diving made easy with a private pier for the excursion boats.
Things to Know
- Divers love this resort and are repeat guests because of the dive shop and private pier. If you don't dive, you'll love snorkeling around the natural reef offshore.
Resort Details
- Los ArcosThe resort's primary restaurant, open for breakfast and dinner buffet.
- Los Delfines Snack BarDrinks and snacks served by the pool area.
- Los GirasolesEnjoy the extraordinary view of the Mexican Caribbean while having lunch.
- Various Lounges/Bars- Lobby Bar
- Los Delfines Snack Bar
- Los Girasoles Beach Club
- Karaoke Nights
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Contact hotel directly for pricing and availability
† Fees may apply
- Bike rental
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteSupervised indoor & outdoor activities for kids ages 5 to 12. There are different daily activities for kids, including contests, games, painting and more.
- Fitness center on-site
- Hot tub
- Motorized Water Sports †Fishing is a popular activity at this resort.
- Non-Motorized Water SportsScuba, diving, snorkeling and kayaking are available.
- PoolThere is 1 pool on-site.
- Beach
- Golf †A golf course is located within 5 miles of the property.
- On-site EntertainmentDaily and nigthly entertainment, shows and contests, Music, Karaoke on Weekends & lots of fun!
- Other Local AttractionsCozumel is rich in history and natural wonders. Popular destinations include ancient Mayan temples on the north side of the Island; the sanctuary to Ix- Chel -the fertility goddess- in San Gervasio and the Museum of the Island of Cozumel, with its colorful displays of underwater reefs and other Island treasures. At El Cedral, on the south side of the Island, the oldest Maya structure on Cozumel built in A.D. 800 can be found. Nearby a towering lighthouse at Punta Sur offers a 360-degree view of the Island.
Cozumel is habitat to many nature reserves: the Cozumel Marine Reef National Park, Chankanaab Park and Lagoon, and Punta Sur. Botanical gardens at Chankanaab Park display 350 different types of tropical plants from more than 20 countries. Another attraction is the dolphin aquarium, treating visitors to a close-encounter with playful dolphins. Punta Sur is a new eco-tourist park for visitors interested in learning about the Island's native flora and fauna. Encircling a region known as Colombia Lagoon, Punta Sur is a unique setting of mangrove jungles, white sandy beaches and reef formations. The Park's information center allows visitors to watch a 20-minute video and learn about different eco-systems, environment and native birds, turtles, alligators, fish and coral in the Park. At the information center, visitors can rent electric bikes to explore Punta Sur on their own.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3289 reviews
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Jun 29, 2025Great hotel for vacation stay
Great service at the Delfines area next to the pool we had server Miguel Bates and he is very polite and quick at helping us with water and plates .Overall the service is great at this hotel.but the menu items take getting used to in the different restaurants.WIFI can’t be picked up in room however the common areas have good coverage,if in room it is good to have data plan on Telcel whether roaming or eSIM.
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Jun 28, 2025
AWESOME HOTEL IN COZUMEL
The hotel and the staff is wonderful! My family and I visit the beautiful waters of Cozumel to dive. This is the second summer we have stayed here and have been extremely pleased. The food is awesome in the hotel restaurants. The entire staff is so very friendly and accommodating to the needs of their guests. I wish I could remember all their names, especially in the restaurants. Miguel Bates, among so many, many other great folks are top notch at their careers in the hotel food industry! I highly recommend this hotel!
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Jun 20, 2025
Good pool side service.
Luisa did an amazing job at pool side keeping us supplied with drinks. Estela was at the snack bar and was also wonderful! Please consider visiting them poolside
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Jun 18, 2025
Such a great time!
This resort is the best on the whole island! We have been coming here for 15 years and everytime our experience gets better and better. The staff are like family to us and they are so personable. Rellaz, Daniel, Gustavo, Valentine, Sylvia, Aline, Cornelio, Joel are the best bartenders and servers around!!!! The entertainment team with Suny, Edgar, Yesi, and Juanita are the best. We love playing volleyball and fun games around the pool with them. Everyone here makes you feel at home and they go above and beyond!!!! We can’t thank you enough for making every trip here memorable. The omelets at breakfast will never disappoint. They even had a roasted turkey one night that was the best turkey I’ve ever had. The reef right off the ocean wall at the hotel is amazing, you can see so many different marine life! Thanks to everyone here for making our stay the best. We love you guys and can’t wait to see you soon!
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Jun 12, 2025Do not stay at this hotel!
Rooms are old and furniture is decrepit. I was told that there were parts of the hotel that were renovated and I asked for a new room. I was told mine was a new room. It most certainly was not. Food is awful. Looked like the food had been left standing out for many hours. The all-inclusive is $55 per person per day and is a complete rip off. We didn’t do it and ate in town at restaurants for much cheaper. The people who work there were nice to our faces, on the whole, but clearly were happy to lie straight to your face. Every single day, I had to ask for more towels. By day two you would think they would just put the number of towels we needed in the room when they cleaned. But they never did. I had also requested an extra bed in the room but it was not there. They did bring it when I insisted. Once I needed an umbrella by the pool as we were sun weary. There were umbrellas at tables to the side of the pool but they were not used once while I was there. The staff by the pool refused to bring the umbrella over to the pool for us. I went to the front desk and it took a big conference of about 10 people before the umbrella was brought over. Maybe the only reason to stay here is that there is a diving school on site, but I believe this is quite common in Cozumel. Find somewhere else!
- AdvisoryThe following mandatory fee is charged and collected by the hotel either at check-in or check-out. Enviornmental Saitation Tax of a minimum $30.00 Mexican Pesos (Approx. $3.00) per room per night. Mandatory fee may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed