Couples Tower Isle - All-Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4871 reviews

• 

  First timers at CTI

  This was our first trip to CTI but our 12th trip to Jamaica! The ride to the resort is a long one, but we always use our good friend Tomeik Christie from Reggae Island tours on arrival. We got to the hotel a bit early and our room wasn't ready but we received a cool towel and a cold drink. We were able to drop our bags and check out the resorts with friends that we met up with there. We booked garden view because we are never in our room but our garden view turned out to be really pretty one. And we got to see a mockingbird with her babies in a nest right in front of us. The room itself was just right. It was clean and the AC worked great. My only complaint about the room is that the safe was in a bad spot. Between the safe and the shelves that are in the closet, it's a tight squeeze to get to the hangers and after a few drinks, I ended up banging my head on the safe when I bent over to pick up a pair of shoes. So I've moved my shoes to the room. Problem solved. The Food. We ate everywhere except at The Verandah and Veggie bar. We were pleased with the quality of food at the buffet which is where we normally like to eat. I preferred the food at Eight Rivers but Bayside didn't disappoint. Service and quality was great everywhere! The beach was beautiful but due to where the resort is located, the waves were often choppy. Thankfully we were still able to get out on a glass bottom boat ride and a snorkeling trip, both I highly recommend .Another plus about the beach is the red flag system. You put a flag up by your lounger and someone comes to ask what you're drinking! If you're out in the sea, go see the gentleman Mike, who's out on his kayak to buy a souvenir!! The pools were both great. My only complaint was that there wasn't enough loungers in the shade. Drinks.....zero complaints. I always ask for my drinks strong and that's how they were served! Lush grounds at a resort are important to me and CTI did not disappoint. Plenty of flora and fauna, plenty of birds excluding the ones in the cages and we even saw chickens. We didn't do the nature walk that's included as we like to walk around on our own and are already familiar with the names of all the trees and plants. The nightly entertainment was top-notch. The singers were all fantastic! The Silver Birds Steel Drum band are a highlight for us every time we come to Jamaica and the fire show was amazing. The cultural performances blew me away! After reading other reviews I thought this resort would really die down by 10:00 but the guests there the week we were there kept the party going! The sing-along at the piano bar and the karaoke...... What great vibes! We absolutely had a blast. And the Lounge for dancing, I was expecting nobody in there as per some reviews but the place was lit every night! The au natural island....as first timers we were extremely nervous but it really is true what they say...... Go and you know! We forgot we were naked after 5 minutes and the vibes over there were better than on the main beach. We should have listened to other people when they said go early on your trip because you'll want to go back but we waited until the end of our trip and wish we hadn't. If you like your coffee, make sure you hit the cafe. Nothing beats Jamaican coffee!! I forgot to hand in my guest comment card so I am hoping I can mention some standout employees here and they will be recognized! First and foremost..... Terry Ann at Patio. She has a work ethic unlike any other and she is as sweet as can be! I do have to say she'd be an asset anywhere but I think her personality screams bar service due to her personality..... Or even better, the entertainment team! Kinsley in the lobby is a hoot and is very friendly. The whole entertainment team..... Jada, Brittany, who also is an amazing singer, and Rinaldino ( I hope I got the spelling right ). They all do a great job and work tirelessly keeping guests entertained. Tiana and Da man are standouts at the bar, although anybody who's serving me drinks are appreciated. Andrew from the watersports team/pool area, he did a great job keeping the quiet pool serviced and he always made a point to come and chat with us. What a great guy he is, definitely a standout asset to CTI! Donovan, who does general maintenance is also a joy to talk with, and never fails to give a smile and a quick check-in! Also from water sports...... Ariel, Captain Crunch and Captain Roger! Those three in particular, but the whole team are some of our favorites at the resort. And finally, DJ Bourbon. As somebody who absolutely loves dancehall, I am so grateful that he played my requests at Lounge for my dancing pleasure! Will we returned CTI? Absolutely and likely next June for our next anniversary!

  Jul 03, 2025
• 

  Room With a View!!!

  This was our second visit here and it was even better than the first!! This resort has many, many positives and for us, only 2 negatives. The negatives: The beach is not great The water pressure was not good at all. The positives: Room is clean, comfortable and cold!! AC works great, plenty of closet space. Free mini bar. Room service all day!! Our room attendant did a great job. The food is fantastic!! We did not have bad meal anywhere. Everything is so fresh and delicious. Coffee shop 7AM-10PM! Bar service is top notch. Most bartenders have a special drink or shot they invented themselves. Make sure you ask! GO TO THE ISLAND!!! Pools are great. The staff is awesome. So friendly, good morning, how are you, what can I get you etc. Go to the piano bar and get an espresso martini. Fabulous!!!! Resort is small, easy to get everywhere, nothing is more than like a 3 minute walk. Treat yourself to a massage. It was soooo relaxing. Everything is included, food, drink, water sports, catamaran cruise, scuba and no tipping! Plus a lounge at the airport and a free shuttle in a nice cool van to the resort. Make sure you tip your driver, he doesn’t work for Couples. I seriously could go on and on about Tower Isle! Some people that really stood out: Sanjay “Da Man” at the island pool bar. Make sure you have him make you a Jamaican Fire Girl. Yum!!! Kirk the bellman who will start your vacation off on the right foot!! Terry-Ann and Antroy at the Patio, always hustling!! Audrey and Samantha at the spa Devon at Verandah Rashard and Ajay at Bayside, I have an extremely sensitive palate and they made sure my meal was perfect!!

  Jun 30, 2025
• 

  An unforgettable romantic elopement

  My husband and I have returned from a fabulous romantic elopement at the Tower Couples Isle and have been impressed with the level of service, diligence and overall attentiveness. I was initially dubious when reading the reviews prior to our arrival, and to be frank yes - the hotels interior is slightly dated and this will need work to improve the aesthetic, however the hotel is clean and this makes up for the dated decor. I understand from reading other reviews this sets the hotel aside from the huge hotels that are contemporary, but lack the rustic Carribean feel. Special shouts outs to Paulette our wedding officiant, who went over and beyond to ensure I was rest assured with all the finer details leading up to our day. Thank you! Tessa - thank you for styling my hair, you saw 1 image and passed the assignment with flying colours! Thank you for being so patient with me and helping me to achieve the look I had anticipated for my special day! My husband and I also had a couples massage this was excellent. Highly recommend a trip to the spa! Whitley - This special lady is an absolute asset to the hotel and goes over and beyond to ensure everyone is looked after! Her expresso martinis are an absolute delight and were one of my favourites after dinner. Whitley is funny, professional, has a beautiful warmth and charm about her! Thank you for making are stay even more special girl! Big up yourself! DJ Bourbon is a super talented DJ - to play music, create and keep the vibe going is no easy task when there are different groups of people with different interests in music to satisfy! Well done very impressive! There are too many staff members to mention. Everyone takes pride in their roles and this is truly wonderful to see. All food is of good quality and you will not go hungry. The patties are the highlight in the pool bar grill a must try and do get them promptly as they finish at certain times of the day. No towel cards needed which makes like easier. Just provide room number and exchange when needed. The ATM tends to run out of money, therefore plan ahead of your trip if you wish to use cash. Lots of water sports and entertainment in the patio restaurant. Piano bar was another favourite of ours. We enjoyed the sing along night! Thank you Tower Couples Ilse we will be back!

  Jun 26, 2025
• 

  Best resort in Jamaica

  Couples Tower Isle (aka: CTI) has repeatedly proven to be the best all inclusive resort we’ve found in Jamaica. Obviously, it depends on your taste but for a couple that isn’t looking for chaos on vacation, you won’t find a better place. First things: it is couples only (no singles) and NO KIDS!! This is my favorite part since I don’t want rug rats running around unsupervised while I’m trying to enjoy paradise. The experience starts from the second you get through customs and find the Couples lounge in the airport. From that point forward, you are treated like royalty. All of the staff is excited to see you, greets you, thanks you, and shows true appreciation for your presence. There may be fancier or “nicer” resorts but none have the service and attitude that CTI brings. The resort is smaller - I’d call it a boutique resort in that the room count is fairly less than big chain resorts. The rooms are very nice and comfortable. Ocean view rooms are beautiful and give you stunning views of the sunrise/sunsets. Food options are plentiful. They have several restaurants with only half needing reservations but even then, it’s not hard to get booked. If you have food allergies/celiac, the chef & staff go more than an extra mile to make sure you’re taken care of and can enjoy as much of the food as possible. For the adventurers, the au natural island is fun. The people that go there are welcoming and friendly (not “that” kind of friendly”). It is a non-sexual place and the staff is quick to address anyone trying to push the boundaries. The bartenders make great drinks and don’t burn them. It’s not a race to get drunk - it’s a marathon of enjoying your time. The resort will help book any excursions you want to take and set you up for success to enjoy them to the fullest. Transportation is handled from start to finish. They tell you where to be and when so you don’t have to worry about a thing. Tipping is NOT allowed but some have slipped the staff a little monetary “thank you” before. There is a nightly entertainment feature that rotates but the loud parts are complete by 10pm so the only noise you hear from bed is the waves. All in all, if you want a relaxing, slow paced, enjoyable stay, give Couples a shot. I’ve stayed at San Souci and CTI but prefer CTI.

  Jun 25, 2025
• 

  Home Sweet Home

  In short, our experience wildly exceeded our expectations. We never go anywhere twice, but we will break that rule and return here because the staff have become our friends and some like family. The grounds of the resort are beautiful. Pictures really don’t do it justice. It doesn’t have all the marble window dressing of some of the newer resorts. However, the quality of the experience greatly exceeds the comparable places we have been in Mexico, Hawaii, and other places. As others have often said, don’t write off the island and try it early. We are in our 30s and thought we wouldn’t like it and would give it a shot and leave. We ended up spending every single day there. The staff and the other vacationers were the most amazing people we’ve met in our life. We will have lifelong friendships from the island. The ocean crashing onto the rocks will melt your stress, and the pool is a refreshing choice to meet people and have a great time. Everyone is amazing, but we had a few standouts. Tahjay B is the best bartender at the resort and kept us supplied with amazing beverages. I highly recommend his frozen mojitos and dirty bananas. Martin spent time with us and we got to share stories and learn about the Jamaican culture. He is wise beyond his years. Ronaldinho brought the entertainment and is the social center of everywhere he goes. We can’t wait to visit our new friends again. One thing that was different than expected was the ages of the other vacationers. We heard it skewed older and it didn’t at all, at least in June. There were 20s all the way to retirees, but mostly 30-50. What’s special is it doesn’t matter. Everyone all hung out together and had the best time. The food lived up to its reputation as the best all inclusive food we’ve had. The soups are especially incredible, but they do some really amazing work with sweet potatoes too. I would say the only person this resort is not for is someone looking for opulence, but that’s not the magic here. We spent almost no time in our room. We stayed in the ocean jr suite and it was magnificent, but next time we will probably downgrade because we spent no time there. The entertainment was also better than expected. Brittany was amazing to hang out with during the day and then brought the house down with her singing. The Silver Birds were also among our favorite. Genuine standing ovations happened for those shows. We are terribly sad to leave but already have our next vacation planned for this December!! The Beadel’s have made a second home here at Couples Tower Island!

  Jun 24, 2025