Colony Club, a Luxury Collection Resort, Barbados

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1207 reviews

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  Not good

  We have traveled to many luxury resorts in the Caribbean, and this resort fell very short of expectations given the price and label. The service was poor. We were woken up nearly every morning at 9am (there is a time change so it was 8am back home and we have kids and were trying to sleep in on vacation) by housekeeping trying to clean our room. Each day I asked if they could come back later and each day they said yes and never cleaned our room. Pool/beach food and drink service was non-existent most of the time. The “spa” is a TINY building far away from the rest of the resort. Our massages were great. When I was getting mine, however, there were people cleaning and banging on the floors/walls the entire time. It was anything but a relaxing spa experience. There is no sauna. No hot tub (anywhere on the resort). Overall I would not recommend anyone visit this resort considering the high cost and bad service. Barbados was GREAT otherwise!!

  Feb 06, 2026
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  Another lovely holiday at the Colony Club

  We have just returned from a week’s holiday at the Colony Club. We stayed at the Colony before and we found the refurbishment to have been completed with tremendous care and thoughtfulness. The gardens and pools of the hotel are absolutely beautiful and amazing. Beach and the lovely Caribbean sea were just lovely with no issues with loungers. The room was lovely, quiet, spacious , immaculately clean and bathroom upgrade was very tastefully done. Breakfast was all very fresh, varied and great quality. Dinner was excellent, fresh, varied and good vegetarian options. Staff were very accommodating for specific dietary requirements. As for staff at the Colony Club, they are a credit to the hotel. Staff are friendly, professional and work extremely hard. This goes for gardeners, pool staff, reception staff, cleaners , waiters and waitresses. We hope to return to this charming and wonderful hotel before too long.

  Feb 03, 2026
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  Beautiful location, excellent refurbishment!

  Marriott have done a good job in closing and fully refurbishing every part of this resort; it is a great upgrade from the Elegant Hotels' predecessor. The bedroom product really is 5-star, and beautiful. The whole hotel is very well designed with a nice modern yet historic touch to its colonial/plantation heritage. The reviews on TA say it all really, and the really negatives ones say more about the writer than the hotel... I liked and appreciated all parts of the resort. Yes, the beach is a little busy with sunbeds, but that means you can ALWAYS get one. Service sometimes can be hit and miss, but when you 'connect' with the team members they then look after you. I would definitely consider returning. But - I do have x3 issues with the hotel... 1) the wine list is far too over priced; even highend Lone Star or Fish Pot restaurants (with the same wines) are cheaper! 2) breakfast is excellent but the rest of the food (particularly dinner) is below par and does not impress - as well as being far too expensive for what it is. 3) lastly, I cannot understand how, with so much thought put into the design and quality of the bedroom product, that there is not a hook to hang your dressing gown/robe, or towel rails to hang up your towels once used and damp! Small point, and easily fixed, but it is irritating and messes up the look of the bathrooms by having to fling damp towels over the glass shower enclosures. So, rant on that over, I would definitely return for the many positives, and definitely if they had an 'all-inclusive' meal plan!

  Feb 02, 2026
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  Fabulous weeks stay - not long enough.

  Just returned from a week at The Colony Club. Had a beautiful pool and garden room view with terrace and outside patio set amongst lush gardens- well maintained and natural without being manicured. Every member of staff was genuinely friendly and always had time to chat. Breakfasts were great made better by the warm welcome. The reception/ concierge were all super helpful with advice/ recommendations - anything at all. We found there was always plenty of space on the beach and you can take a walk down the beach to Folkestone Marine park to Snoweys or Sea and Sand for daytime drinks /food . Walk further along beach to Holetown etc. Buses frequent main highway so easy to get up to Speightstown or south. Thanks to all in Colony Club Team for your lovely, warm Barbados hospitality.

  Feb 01, 2026
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  Lovely hotel and excellent staff.

  Despite other reviews.. we found virtually all of the staff helpful., courteous, and smiling. Chatting to them and having a bit of fun rather than treating them like servants went a long way! I emailed ahead to request a quiet sunny room and was rewarded with an upgrade.. a lovely room with a great view. We were on half board and the evening meals were superb. Breakfast buffet a bit crowded.. some food rather cold.. tea and coffee awful! Sun beds beach beds plentiful. The gardens are just Lovely, and little waterways and waterfalls soo pretty. The drinks and any extras were Expensive! Tip.. Walk down the beach to Snoweys, where the drinks are half the price, and you can snorkel from the beach in the marine reserve.

  Feb 01, 2026