Coconut Bay Beach Resort & Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9731 reviews

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  Planning our next girls trip!

  My 2 girlfriends and I FINALLY booked a girls trip after talking about it forever. I could not be happier with our choice to stay at Coconut Bay Resort. The resort was very quaint, which honestly we loved. It was so easy to navigate the resort and everything we needed was a short walk away. While the resort was everything we needed, the staff is really what made our experience so phenomenal. ALL the staff members at Coconut Bay were excessively kind and accommodating. They made a point to learn our names, make us feel welcome, and every interaction we had was so pleasant. It was so effortless to get lost in conversation with the everyone at this resort. I wish I had time to independently rave about each staff member we encountered during our 7-night stay here, but this review would be a novel. I do feel the need to personally thank several employees as they went above and beyond every time we interacted and we truly formed new friendships during our girls trip. Ritchie- Ritchie is on the entertainment staff at coconut bay! Meeting him at the foam pool party on night one of our stay truly made our trip what it was. He is so abundantly kind, passionate about his work, informative, and easy to hold a conversation with! So grateful we had the opportunity to meet him and spend so much time with him during our stay— he is truly such an incredible person. Johnathan- Johnathan is a server at coconut bay. He truly is a Jack of all trades and is SO good at his job. He was probably one of the most accommodating members of the wait staff. He would constantly check in on us and helped ensure we had everything we needed/ wanted to make us feel welcome and special during our stay. He was so timid but we loved every conversation we were able to have with him. Darick- Darick is also a server at Coconut bay. He served us both times we dined at Silk, the Asian cuisine sit down restaurant at the resort. The food was PHENOMENAL both times we dined there. We didn’t have a reservation the second time we went. Darick in combination with the management staff at Silk accommodated our request to dine at Silk a second night as we enjoyed it so much the first time we ate there. When we showed up the second time we dined they welcomed us with open arms, smiles, and many laughs! We cannot speak more highly of the food and all staff members at Silk. Kermale- Kermale is a bartender at coconut bay. He was probably the bartender we interacted with the most. He not only kept our glasses full but also sat and had countless conversations with us. Not only is he such a hard worker he is genuinely such a kind human! We loved sitting, chatting, and laughing with him. Lenora- Lenora is a bartender at coconut bay and one heck of a dancer/ entertainer!! She was so sweet and constantly checked in on us. One of my friend’s won the mixology contest held my the entertainment crew— the drink that wins is featured at all the bars across the resort. As soon as her signature drink sign was up, she made sure to find us to make sure we could order her signature drink. It was the sweetest gesture. Starz- Starz works at one of the poolside restaurants. She is one of the sweetest people we met during our stay. Me and my friends love to eat and always ordered SO MUCH food. She got our HUGE orders right every time and always had the biggest smile on her face. She would even deliver our food to the table at times because it was too much for the 3 of us to carry hahaha! Holder- Holder is part of the of the bar services management team. We had the pleasure of sitting with him and chatting several nights. He was so easy to talk to and one heck of a karaoke singer! I could truly go on forever. We had the most amazing experience at Coconut Bay Resort and CANNOT wait for our next girls trip here.

  Jun 12, 2025
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  Wonderful family vacation

  The resort had everything we could ask for. There was plenty to do for our grandchildren who ranged from 4-13 and for the adults. The pools were great, the kids loved the water slide and I loved the lazy river. There was also a small petting zoo that the little ones visited every day since there was a litter of puppies. The was something for everyone when it came to food and the specialty restaurants were excellent. The staff was excellent, from the time we checked in until the time we checked out. The only downfall was the beach since it was small and had too much seaweed but that can’t be controlled by the resort. The entertainment was fun for all ages. We all loved the place (there were 9 of us)

  Jun 12, 2025
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  Coconut Bay Stay

  Coconut Bay Resort was a very nice resort with some of the most accommodating staff members we have ever experienced. The rooms were a bit dated, but we rarely are in the room so not a game changer for us. The restaurant food was ok, typical resort food. I do want to shout out the Jerk Tree house food though. They serve everyday at lunch and they have the best most flavorful foods I have ever had in the Caribbean. I want to recognize Harley and Shamil (pic included) they were great cooks there, serving the most delicious food. The ocean water was very choppy and full of seaweed all week, no fault of the resort obviously. We rarely hung out at the beach, which is unfortunate because we love the beach. All in all it was a great trip and would recommend to anyone.

  Jun 12, 2025
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  Bartenders

  :sage & Dee are the best Bartenders . 10 Starts ⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️They Were Serving The Best Shots and Drinks . Customer Service 100000 !!! Very Extravagant !!!!! love Them So Much !!! we Will Be Back !!!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

  Jun 11, 2025
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  The perfect resort for your St. Lucia vacation!

  Where do I start?! What an amazing resort! I picked Coconut Bay due to all the great reviews and boy, was I not disappointed! From the minute you get to the resort until you check out, the staff is incredibly helpful and friendly. The check in process could not be any easier and even though our room wasn't quite ready, we were able to start using the amenities immediately. The rooms are spacious and every room has a ocean view of the resort. Even though the resort was busy, we never felt like we didn't have space to lounge by the many pool options. There were always towels and pool seats available. The water slides and lazy river are fun for kids and adults alike. Coconut Bay has a booth that you can book any of the excursions. They handle it all! Some things to check out while you are on the grounds: The spa (amazing service), the private beach (cabanas for rent along with free kayak and snorkeling equipment available), and the petting zoo (not many animals however we were able to see a litter of puppies that were so adorable). The food is top notch and the service at the reservation required restaurants is 5 stars! I can not recommend Coconut Bay enough. My family and I are already talking about going back.

  Jun 11, 2025