Coconut Bay Beach Resort & Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9957 reviews

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  All-inclusive seaside resort full of wonderful staff

  Coconut Bay resort is very close to the airport. The great part about this is that once you get off your plane, you're at the resort within 10 minutes. The drawback to this is that you don't see much of the island if you just stay in the resort. It is an all-inclusive property so it's easy to just spend all your time there. Within the resort, there's one kind of cafeteria dining room near the main lobby where you can drop in and get food in whatever quantity you want. There are also several restaurants where a reservation is needed. We really enjoyed the Asian restaurant, Silk and the Creole restaurant Calabash. There's also a jerk chicken hut where you can get lunch or early dinner every day. The food is delicious. If you do want to leave the property, it's a long drive to the next real town, Castries. Castries is the capital, it's at the northern tip of the island and it's also where the cruise ships come in. Above that is Gros Islet which is full of million dollar homes. There are some nice beaches and several nice hikes in this area. The adult side of the beach resort has comfortable padded lounges to lay out, a bar and a pool. You need to get out there very early to secure a spot on the beach. The spa is right beside this area and offers lots of different services. We went on an all day catamaran trip, which included a trip to the mud baths. The snorkeling was just OK and the baths are full of sulfur water, which will ruin your bathing suit if you wear a light colored one. I would suggest black or navy. The best thing about the resort is the people who work there. We ran into so many warm and lovely individuals. Ketrah cleaned our room every day and left us lovely notes and intricately folded towel animals. Thomas tended bar near the adult pool and shared his great attitude and creative drink-making with us. Amos was our guide for the catamaran excursion. He put in extra effort to take care of us and make sure we had a nice day.. Zier gave me an excellent massage and was a warm and lovely person. The ladies who worked the front desk at the spa are just full of smiles and welcome. Godfrey tends bar at the upstairs bar- he handles his job with professionalism and charm. And the ladies who work the morning shift in the big dining room (I’m looking at you Shekina and Merkii!) were full of light and smiles and super helpful! They cheerfully got me some baking soda to soak my bathing suit as I tried to fix it from my trip to the mud baths.

  Jan 14, 2026
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  One of our new favorite resorts and islands with fantastic food & drinks, friendly staff, great entertainment!

  I cannot express how much our family enjoyed both Coconut Bay Resort as well as the island of St Lucia. We have been to Beaches Negril, Ocho Rios, and Turks & Caicos. We’ve also gone to Atlantis in the Bahamas and 3 different cruise lines with our children (NCL, RCL, and Disney). Coconut Bay was equivalent or better in almost every aspect! This trip included my husband and I, our 3 boys (ages 9, 12, 14) and my dad and stepmom and everyone agreed that this was a great resort! First, the food across the resort was excellent! Calabash was our favorite restaurant for dinner with delicious steaks and seafood. Silk was also very good with their Asian dishes. For lunch, the Jerk Treehouse was very tasty. Most days someone in our family was getting the chicken, sausage, or fish with salsa along with rice and a festival and the great jerk sauces! Flip-flops also had yummy burgers, gyros, pizza, and quesadillas. We only had breakfast a few times but the buffet was good with make your own omelets and waffles. My husband and I decided to try the adult only Veranda restaurant one morning and it was worth the visit. The food was good and the views were really nice! The staff are also extremely welcoming and helpful. The entertainment staff goes out of its way to make sure all guests are having a good time (Cj in particular was great!). The maintenance staff is purely amazing transforming the pool deck into beautiful outdoor dining in the blink of an eye and then returning things back to normal just as quick! We were also very impressed with the entertainment! Country western night had a great country band. Caribbean night had stilt walkers, fire dancer/breathers, and music and dancing. There was a really cool Michael Jackson tribute show singing and dancing to all of his hits! We went to the sing along piano show our last night. The gentleman playing and singing was very talented and played a variety of songs requested by guests. There was even a full moon party that they shuttled us to the beach for where they had a bonfire and dj while everyone danced under the moon in the sand. There was also some entertainment that we participated in during the day from Bingo to Name That Tune to a Cornhole tournament. There was also 2 large pools for families (1 adult only), 2 water slides, and a lazy river that we enjoyed. Even though the hotel was near capacity, it never felt crowded. The beach was nice but you will encounter seaweed. It was better certain times of day. The staff do a good job of trying to reduce the buildup throughout the day. A bonus is the views from anywhere in the resort are stunning and it is very clean and well kept! If you are looking for a kid or adult beverage, there are plenty of bars throughout the resort. Each one has its own menu so you can try different things. The bartenders were quick and made good cocktails. The resort and rooms are kept very clean thanks to housekeeping. They always made a towel decoration and left us a treat. They were accommodating regarding the time that we wanted service and if we needed something, they brought it in a timely manner. The rooms were also very spacious. Lastly, I’d like to mention if you can get one, a conceirge room is worth it. Dahlia was very helpful in making our dinner reservations and made things smooth upon our arrival. We needed help with something the last day of our trip and the general manager, Mr Francis, was extremely prompt and helpful. It really made the last day of our trip smooth and to get that kind of service from a general manager was very impressive and appreciated! I guess we shouldn’t be surprised as he’s the one that oversees this fantastic staff and resort! A little side note, if you can ever stay at Coconut Bay over New Year’s Eve, it is so worth it! It was the best NYE celebration that we have ever been to! They turned the main pool into a beautiful dining area under the stars. The buffet in the lobby included lobster, sushi, crab cakes, fish, and much more! There were speciality cocktails for the night and a photo op set up along with NYE gear. They built a stage over part of the pool where there was an amazing Caribbean show followed by a band and a dj to get guests off of their feet. It ended with an awesome fireworks show over the ocean! I’d also recommend doing an excursion to see more of the island. We got to do the mud baths and Sulphur springs, a water fall, Sugar beach, and got to see the Piton mountains from a boat. It really is a beautiful island with fantastic people! We will definitely be back!

  Jan 14, 2026
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  Great family resort, authentic Caribbean!

  Second visit in 11 months! Had another amazing time at Coconut bay with our 4 and 3 year olds. The resort is perfect for the kids , there is so much to do from the lazy river to the petting farm and eveything in between. We had a few issues on arrival where reservations/reception didn’t provide a suitable room despite 3 emails months before stressing we needed certain sleeping arrangements however we ended up getting the room we needed. I shared my frustrations with the GM, Roney, of which he sincerely apologised, made sure we now had what we needed and kindly gifted us a late check out and a day in a beach cabana which my kids absolutely loved. The way he went above and beyond to rectify the error of others was very impressive and showed great leadership which explains the great culture in the resort. All the staff enjoy each others company and see ways laughing and hugging, it’s great to be around. Shout out to all the ladies at breakfast who got terrorised by my kids every morning ! The jerk tree house goes under the radar but is a huge part of keeping the Caribbean feel to the resort, Sahil looked after me everyday and knew my order off by heart. The ladies at kids club are fantastic, so warm and friendly and remember med our kids from last year which was a nice touch. Amazing stay, will be back!

  Jan 14, 2026
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  Amazing

  My experience at coconut bay was wonderful ,i met some wonderful people like ashell ,sharde and sandy was beyond amazing ,sandy with the special drinks ,ashell bringing the rainbow shots every half an hour and sharde telling us why she love her job ,we will be back thank you for having us coconut bay

  Jan 13, 2026
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  Fun on the Beach

  Great time, the service was outstanding, food was very good. Lots of entertainment and music to enjoy for everyone. Spent most days on the beach. The beach was not overcrowded and very easy to get chairs. Towel services is good . The resort is not overcrowded and the pools are kept very clean and easy to find seating. Shout out to Olivia who did a great job in keeping our room clean.

  Jan 13, 2026