Coconut Bay Beach Resort & Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9888 reviews

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  Jerk treehouse

  This place is paradise. The people here and the hospitality here is 10 out of 10. Our favorite place here is definitely hands-down jerk treehouse we are obsessed with Sharnil’s cooking and his music taste! You need to try the jerk pork, rice, and his fried plantains. We will definitely be back here and we’ll recommend it to anyone we know!! Yeah man!

  Nov 13, 2025
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  Paradise

  Love this place, came 10 years ago for our Honeymoon, came again at the end of October for 10 nights with our kid's 13 and 9. Everyone is so lovely they all make coconut bay wonderful . My 9 year old loved the kid's club and wanted to spend most of her time there, ladies who work in there are lovely. They have an amazing entertainment team big shout out to Mel 😘, Keisun, CJ , Ritchie and the rest of the team, we miss you all! Bar staff are top, big thanks to Thomas, Sandy, Ed, Nick, Dre, Claude and Warren ! Thank you for all of the Filthy Dirty Bananas 🍌! Thank you to all of the staff they were all great, can't wait to come again xx

  Nov 11, 2025
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  Beautiful resort

  Staff were awesome! Everyone was friendly and polite and went out of their way to help. A big shout out to Dahlia and Housekeeping and all bartenders ❤️

  Nov 10, 2025
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  Awesome but…

  I wanted to rate the resort 5 stars; however, one experience warrants a notch lower. Book this resort if you love great customer service. Shekina, Dahlia, Lanel, and everyone at guest services were truly fantastic to work with. The jerk tree hut was fantastic. Most, if not all, of the food was great. Our daughter unfortunately contracted hands foot and mouth at the resort. The nurse and doctor they brought in were adamant that it was not this diagnosis; however, the local ER told us otherwise (and our pediatrician in the states confirmed today as well). If you google the island, they even admitted a recent outbreak at local preschools and day cares. I understand it happens. The doctor gave her penicillin for a wrong diagnosis, which made things worse, as this was not needed all along (and messed with our daughter further). We were told it was double ear infection, then tonsillitis, maybe heat rash… all were incorrect. I want to shout out the resort though for security to escort (and even stay with us) with our trip to the local hospital. It made the situation a lot easier to handle. One other minor drawback was the beach (as it was not on the Caribbean side) and was filled with people off the resort trying to sell excursions etc.

  Nov 09, 2025
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  Perfect Anniversary Trip

  We stayed 7 days at Coconut Bay. The staff at this resort are so nice. Our room was on the 4th floor on the Harmony side. The view from the balcony was spectacular. The room was clean and modern. Check in was easy and fast. The grounds were beautiful and well kept. The food was so great. We ate at most of the restaurants and at the buffet. Everything we ate was very good. The lobby had a wonderful breeze blowing through it and plenty of seating to enjoy the breeze while listening to the nightly entertainment. Pools were clean and there were plenty of seats. The beach was cleaned daily. While there was sargassum grass, the staff did a good job of clearing the beach. We swam in the ocean and were not bothered by the sargassum. We had a really lovely time, I can't think of anything negative about this resort.

  Nov 09, 2025